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Remove (Removal Instructions) - Chrome, Firefox, IE, Edge

removal by Ugnius Kiguolis - - | Type: Adware is a site that offers its link shortening services, but also involves online risks is a link shortening site that malicious actors can use to infect users with malware is a link shortening service that also offers to earn money by using it. While its functionality is not uncommon (there are multiple established link shortening link services like or, there are multiple issues that can lead to download and installation of malware on users' computers. 

Created for Vietnamese users, can easily be used by anyone, including malicious actors. Opening a website that hides malicious code inside of it is relatively easy, although making users visit it is not. In some cases, potentially unwanted programs like adware[1] are used, as well as malicious ads embedded inside legitimate websites.

Type Browser redirect, adware, link shortening service 
Risks By using the link shortening service, malicious actors may disguise malicious websites and spread them all over the internet via various methods, making users download and install malware (in some cases, the process might get triggered automatically) 
Symptoms  Malware that can be proliferated via the service can vary, so the symptoms depend on the infection type. However, if you are constantly being redirected to suspicious websites, ads appear on all sites that you visited, web browser settings are altered without permission, then you are likely infected with adware
Termination  If you downloaded suspicious files on your computer by using the service, you should immediately scan your machine with anti-malware software. If you are suffering from typical adware symptoms, you can usually uninstall the PUP manually as per provided instructions below
Recovery & optimization  Malware and adware may, in some cases, affect your operating systems in many ways, and the anti-virus might not be able to fix damaged system files. As a result, you might have to reinstall Windows OS. If you are struggling with your PC operation after the infection, we suggest you scan your machine with Reimage Reimage Cleaner Intego 

Once link is clicked, users might get redirected to dangerous pages that offer to download “Hack PUBG Mobile PC 26/8/2019.” As a result, a dangerous malicious program might be downloaded on the computer while users might be thinking they downloaded something else. Thus, remove virus and its links from Google Chrome, Mozilla Firefox, or Internet Explorer by following the instructions below. For the best results, we also recommend scanning the machine with Reimage Reimage Cleaner Intego.

In some cases, users might notice frequent redirects to suspicious sites and see ads on all the sites that they visit. Additionally, their web browser settings might be changed, and sponsored links appear at the top of search results. If that is the case for you, it is likely that your machine is infected with adware – a potentially unwanted program that specializes in generating revenue by showing pop-ups, coupons, deals, offers and other commercial content on users' browsers. is a website that users might get redirected to frequently if their computers are infected with adware

These potentially unwanted programs are usually spread with the help of software bundles, so users rarely notice the point of entry. Nevertheless, some might also install a PUP without knowing its true purpose, and keep wondering where all those ads are coming from. Besides, adware often tracks information about the infected users, such as:

  • IP address
  • Geolocation
  • All the provided personal information
  • Technical device details
  • Links clicked
  • Websites visited
  • Bookmarks added, etc.

All in all, removal should be performed as soon as possible, as it might bring more serious infections to your machine, including such threats like ransomware, trojans, data-stealing malware, rootkits,[2] worms, etc.

Stay away from malicious links and pay attention when installing free software from third-party sites

Shortening link service might be an excellent choice when the URL is simply too long to fit within certain windows or the websites. Unfortunately, clicking on these links that come from unreliable or unknown sources can be extremely dangerous, as malware developers use such services in order to make users download malicious software. In some cases, the installation process might be triggered automatically by exploiting software vulnerabilities[3] on the system, and no user interaction is needed for that. Such an outcome can be completely negated by making sure that web browsers, the operating system, and all the installed programs are patched with the latest updates. Nevertheless, be aware that there are zero-day exploits that are still to be discovered by security researchers.

Additionally, it is also important to avoid potentially unwanted programs, as they often enter machines without asking for direct permission form users, even though PUPs do not spread automatically. The trickery lies within a freeware/shareware distribution method called software bundling, where multiple apps are packaged into a single installer, and the optional ones are often purposely hidden from users' sight. The fact that users do not pay attention to the installation process of programs from third-party sites does not help either.

Therefore, if you want to avoid PUPs such as adware, you should always analyze each of the installation steps carefully, never click “Next” several times without looking, and removing all the optional content via the Advanced/Custom installation mode. On the other hand, choosing Recommended/Quick settings will likely result in adware infection. might direct users to unsafe downloads

Get rid of malware and adware

Depending on your personal situation, removal methods may vary. As a general rule, if you do not experience any strange browser behavior but got tricked into downloading links from the service, you might be infected with malware, which shows no symptoms at all. In such a case, the malicious software will sit on your system and perform malicious actions behind your back until it is terminated. Therefore, just to be sure, you should scan your machine with powerful anti-malware software and see if your system was infected by the virus.

You can remove ads by terminating adware from your computer. For that, please refer to our manual removal instructions below. If correct security software is used, however, it would also get rid of potentially unwanted programs installed on your device. Finally, you might also want to reset your browsers if you find PUPs on your computer to avoid the recurrence of unwanted ads and browser redirects.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Delete from Windows systems

To get rid of ads and other unwanted activity on your browser, you need to find and terminate a potentially unwanted program on your PC:

To remove from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall from Mac OS X system

macOS users should perform the following steps when dealing with potentially unwanted programs:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Get rid of from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Eliminate from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase from Mozilla Firefox (FF)

You should reset Mozilla Firefox so that settings changed by adware would be set to default:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete removal.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete removal.Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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