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Remove (Removal Instructions) - Chrome, Firefox, IE, Edge

removal by Ugnius Kiguolis - - | Type: Adware is a site that offers its link shortening services, but also involves online risks is a link shortening site that malicious actors can use to infect users with malware is a link shortening service that also offers to earn money by using it. While its functionality is not uncommon (there are multiple established link shortening link services like or, there are multiple issues that can lead to download and installation of malware on users' computers. 

Created for Vietnamese users, can easily be used by anyone, including malicious actors. Opening a website that hides malicious code inside of it is relatively easy, although making users visit it is not. In some cases, potentially unwanted programs like adware[1] are used, as well as malicious ads embedded inside legitimate websites.

Type Browser redirect, adware, link shortening service 
Risks By using the link shortening service, malicious actors may disguise malicious websites and spread them all over the internet via various methods, making users download and install malware (in some cases, the process might get triggered automatically) 
Symptoms  Malware that can be proliferated via the service can vary, so the symptoms depend on the infection type. However, if you are constantly being redirected to suspicious websites, ads appear on all sites that you visited, web browser settings are altered without permission, then you are likely infected with adware
Termination  If you downloaded suspicious files on your computer by using the service, you should immediately scan your machine with anti-malware software. If you are suffering from typical adware symptoms, you can usually uninstall the PUP manually as per provided instructions below
Recovery & optimization  Malware and adware may, in some cases, affect your operating systems in many ways, and the anti-virus might not be able to fix damaged system files. As a result, you might have to reinstall Windows OS. If you are struggling with your PC operation after the infection, we suggest you scan your machine with Reimage Reimage Cleaner Intego 

Once link is clicked, users might get redirected to dangerous pages that offer to download “Hack PUBG Mobile PC 26/8/2019.” As a result, a dangerous malicious program might be downloaded on the computer while users might be thinking they downloaded something else. Thus, remove virus and its links from Google Chrome, Mozilla Firefox, or Internet Explorer by following the instructions below. For the best results, we also recommend scanning the machine with Reimage Reimage Cleaner Intego.

In some cases, users might notice frequent redirects to suspicious sites and see ads on all the sites that they visit. Additionally, their web browser settings might be changed, and sponsored links appear at the top of search results. If that is the case for you, it is likely that your machine is infected with adware – a potentially unwanted program that specializes in generating revenue by showing pop-ups, coupons, deals, offers and other commercial content on users' browsers. ads is a website that users might get redirected to frequently if their computers are infected with adware

These potentially unwanted programs are usually spread with the help of software bundles, so users rarely notice the point of entry. Nevertheless, some might also install a PUP without knowing its true purpose, and keep wondering where all those ads are coming from. Besides, adware often tracks information about the infected users, such as:

  • IP address
  • Geolocation
  • All the provided personal information
  • Technical device details
  • Links clicked
  • Websites visited
  • Bookmarks added, etc.

All in all, removal should be performed as soon as possible, as it might bring more serious infections to your machine, including such threats like ransomware, trojans, data-stealing malware, rootkits,[2] worms, etc.

Stay away from malicious links and pay attention when installing free software from third-party sites

Shortening link service might be an excellent choice when the URL is simply too long to fit within certain windows or the websites. Unfortunately, clicking on these links that come from unreliable or unknown sources can be extremely dangerous, as malware developers use such services in order to make users download malicious software. In some cases, the installation process might be triggered automatically by exploiting software vulnerabilities[3] on the system, and no user interaction is needed for that. Such an outcome can be completely negated by making sure that web browsers, the operating system, and all the installed programs are patched with the latest updates. Nevertheless, be aware that there are zero-day exploits that are still to be discovered by security researchers.

Additionally, it is also important to avoid potentially unwanted programs, as they often enter machines without asking for direct permission form users, even though PUPs do not spread automatically. The trickery lies within a freeware/shareware distribution method called software bundling, where multiple apps are packaged into a single installer, and the optional ones are often purposely hidden from users' sight. The fact that users do not pay attention to the installation process of programs from third-party sites does not help either.

Therefore, if you want to avoid PUPs such as adware, you should always analyze each of the installation steps carefully, never click “Next” several times without looking, and removing all the optional content via the Advanced/Custom installation mode. On the other hand, choosing Recommended/Quick settings will likely result in adware infection. links might direct users to unsafe downloads

Get rid of malware and adware

Depending on your personal situation, removal methods may vary. As a general rule, if you do not experience any strange browser behavior but got tricked into downloading links from the service, you might be infected with malware, which shows no symptoms at all. In such a case, the malicious software will sit on your system and perform malicious actions behind your back until it is terminated. Therefore, just to be sure, you should scan your machine with powerful anti-malware software and see if your system was infected by the virus.

You can remove ads by terminating adware from your computer. For that, please refer to our manual removal instructions below. If correct security software is used, however, it would also get rid of potentially unwanted programs installed on your device. Finally, you might also want to reset your browsers if you find PUPs on your computer to avoid the recurrence of unwanted ads and browser redirects.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Delete from Windows systems

To get rid of ads and other unwanted activity on your browser, you need to find and terminate a potentially unwanted program on your PC:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Uninstall from Mac OS X system

macOS users should perform the following steps when dealing with potentially unwanted programs:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Eliminate from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Erase from Mozilla Firefox (FF)

You should reset Mozilla Firefox so that settings changed by adware would be set to default:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Remove from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Delete from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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