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“Adobe Flash Player Was Not Found” scam. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Malware

“Adobe Flash Player Was Not Found” – fake alert that might show up on the browser after adware infiltration

Screenshot of "Adobe Flash Player Was Not Found" scam

“Adobe Flash Player Was Not Found” is a pop-up that alerts about missing Flash Player[1] that is required for displaying content on the particular website. However, this notification is not legit and tricks users into installing unknown and potentially dangerous software on the computer.

Users are usually redirected to “Adobe Flash Player Was Not Found” scam website once adware sneaks inside the computer. This potentially unwanted program (PUP) might arrive on the system together with freeware or shareware. Then it makes modifications to the system and web browser and starts annoying activities.

The purpose of “Adobe Flash Player Was Not Found” virus is to trick users into installing fake Adobe Flash Player update. When users end up on a compromised website, they receive a pop-up saying:

Adobe Flash Player 28.0.0.126 was not found

The web page you are trying to load is displayed incorrectly, as it uses the “Adobe Flash Player 28.0.0.126”. To fix the error and display the next you have to update the “Adobe Flash Player”.

Manufacturer: Adobe Systems Software Ireland Ltd
Current Version: Adobe Flash Player 26.3.3.500
Latest version: Adobe Flash Player 28.0.0.126

Unfortunately, credentials make this notification look legitimate. However, users should be aware that software updates are not delivered in this form. Thus, you have to ignore “Adobe Flash Player Was Not Found” and do not download anything from such site.

However, the scam seems similar to “The HoeflerText font wasn’t found” ads, “The Mercury Text Font Was Not Found” virus and similar cyber threats that were trying to trick users into installing fake updates. In this way, criminals trying to make people installing malware, ransomware[2] or data-stealing trojans to the system.

If you are continuously redirected to this website, you should check the system for the adware. The quickest way to do it is to obtain anti-malware software and scan the device. Tools like Reimage will remove “Adobe Flash Player Was Not Found” malware within a couple of minutes.

However, you can also scroll down to the end of the article where you can find manual “Adobe Flash Player Was Not Found” removal instructions. But we want to remind that it might not be easy to locate all adware-related components.

Paying attention to software installation can help to avoid adware hijack

“Adobe Flash Player Was Not Found” pop-ups seem to appear out of nowhere. However, they are triggered by adware program which usually arrived on the system bundled with freeware or shareware. PUPs are often attached as optional components to various free programs you can download from the Internet.

The hijack occurs when users rely on Quick/Recommended installers that do not openly disclose about third-party software that is offered to download together. However, using these settings users give indirect permission for PUPs to get on your PC.

For this reason, you have to use Custom/Advanced settings that allows seeing all “optional downloads” and reject their installation by unmarking pre-selected entries. Security specialists from
virusler.info.tr[3] also remind to read Terms of Use, Privacy Policy and other documents provided by the developers in order to be certain that any unwanted apps will not be installed too.

Stopping redirects to “Adobe Flash Player Was Not Found” scam website

If you are frequently being redirected to scam website, you have to remove “Adobe Flash Player Was Not Found” adware from your computer. We highly recommend using anti-malware software for this task. However, you can do it manually too.

You can find manual “Adobe Flash Player Was Not Found” removal guide below. Please follow them carefully. If you leave some adware-related apps, extensions or files, these annoying alerts will come back to your Chrome, Firefox, Explorer or another web browser you use.

You can remove “Adobe Flash Player Was Not Found” scam automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove “Adobe Flash Player Was Not Found” scam you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall “Adobe Flash Player Was Not Found” scam. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual “Adobe Flash Player Was Not Found” scam Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate “Adobe Flash Player Was Not Found” scam from Windows systems

Follow the guide to remove adware which is responsible for redirecting to “Adobe Flash Player Was Not Found” scam site. Additionally, reset affected web browsers.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Adobe Flash Player Was Not Found” scam and related programs
    Here, look for “Adobe Flash Player Was Not Found” scam or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall “Adobe Flash Player Was Not Found” scam from Mac OS X system

To terminate malware-related components from the Mac OS X, follow the steps below. Additionally, you should reset your web browsers to stop redirects to “Adobe Flash Player Was Not Found” website.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Adobe Flash Player Was Not Found” scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of “Adobe Flash Player Was Not Found” scam from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Adobe Flash Player Was Not Found” scam and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Adobe Flash Player Was Not Found” scam removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete “Adobe Flash Player Was Not Found” scam from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Adobe Flash Player Was Not Found” scam should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase “Adobe Flash Player Was Not Found” scam from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Adobe Flash Player Was Not Found” scam and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Adobe Flash Player Was Not Found” scam removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Adobe Flash Player Was Not Found” scam from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Adobe Flash Player Was Not Found” scam and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “Adobe Flash Player Was Not Found” scam removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate “Adobe Flash Player Was Not Found” scam from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Adobe Flash Player Was Not Found” scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Adobe Flash Player Was Not Found” scam removal process. Select all options and click on 'Reset' button

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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