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Remove “Adobe Flash Player Was Not Found” scam (Tutorial) - Removal Instructions

removal by Alice Woods - - | Type: Malware

“Adobe Flash Player Was Not Found” – fake alert that might show up on the browser after adware infiltration

Screenshot of "Adobe Flash Player Was Not Found" scam

“Adobe Flash Player Was Not Found” is a pop-up that alerts about missing Flash Player[1] that is required for displaying content on the particular website. However, this notification is not legit and tricks users into installing unknown and potentially dangerous software on the computer.

Users are usually redirected to “Adobe Flash Player Was Not Found” scam website once adware sneaks inside the computer. This potentially unwanted program (PUP) might arrive on the system together with freeware or shareware. Then it makes modifications to the system and web browser and starts annoying activities.

The purpose of “Adobe Flash Player Was Not Found” virus is to trick users into installing fake Adobe Flash Player update. When users end up on a compromised website, they receive a pop-up saying:

Adobe Flash Player 28.0.0.126 was not found

The web page you are trying to load is displayed incorrectly, as it uses the “Adobe Flash Player 28.0.0.126”. To fix the error and display the next you have to update the “Adobe Flash Player”.

Manufacturer: Adobe Systems Software Ireland Ltd
Current Version: Adobe Flash Player 26.3.3.500
Latest version: Adobe Flash Player 28.0.0.126

Unfortunately, credentials make this notification look legitimate. However, users should be aware that software updates are not delivered in this form. Thus, you have to ignore “Adobe Flash Player Was Not Found” and do not download anything from such site.

However, the scam seems similar to “The HoeflerText font wasn’t found” ads, “The Mercury Text Font Was Not Found” virus and similar cyber threats that were trying to trick users into installing fake updates. In this way, criminals trying to make people installing malware, ransomware[2] or data-stealing trojans to the system.

If you are continuously redirected to this website, you should check the system for the adware. The quickest way to do it is to obtain anti-malware software and scan the device. Tools like Reimage Reimage Cleaner Intego will remove “Adobe Flash Player Was Not Found” malware within a couple of minutes.

However, you can also scroll down to the end of the article where you can find manual “Adobe Flash Player Was Not Found” removal instructions. But we want to remind that it might not be easy to locate all adware-related components.

Illustration of "Adobe Flash Player Was Not Found" scam"Adobe Flash Player Was Not Found" scam tries to convince people to install fake Flash Player update.

Paying attention to software installation can help to avoid adware hijack

“Adobe Flash Player Was Not Found” pop-ups seem to appear out of nowhere. However, they are triggered by adware program which usually arrived on the system bundled with freeware or shareware. PUPs are often attached as optional components to various free programs you can download from the Internet.

The hijack occurs when users rely on Quick/Recommended installers that do not openly disclose about third-party software that is offered to download together. However, using these settings users give indirect permission for PUPs to get on your PC.

For this reason, you have to use Custom/Advanced settings that allows seeing all “optional downloads” and reject their installation by unmarking pre-selected entries. Security specialists from
virusler.info.tr[3] also remind to read Terms of Use, Privacy Policy and other documents provided by the developers in order to be certain that any unwanted apps will not be installed too.

Stopping redirects to “Adobe Flash Player Was Not Found” scam website

If you are frequently being redirected to scam website, you have to remove “Adobe Flash Player Was Not Found” adware from your computer. We highly recommend using anti-malware software for this task. However, you can do it manually too.

You can find manual “Adobe Flash Player Was Not Found” removal guide below. Please follow them carefully. If you leave some adware-related apps, extensions or files, these annoying alerts will come back to your Chrome, Firefox, Explorer or another web browser you use.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “Adobe Flash Player Was Not Found” scam, follow these steps:

Eliminate “Adobe Flash Player Was Not Found” scam from Windows systems

Follow the guide to remove adware which is responsible for redirecting to “Adobe Flash Player Was Not Found” scam site. Additionally, reset affected web browsers.

To remove “Adobe Flash Player Was Not Found” scam from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to “Adobe Flash Player Was Not Found” scam (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall “Adobe Flash Player Was Not Found” scam from Mac OS X system

To terminate malware-related components from the Mac OS X, follow the steps below. Additionally, you should reset your web browsers to stop redirects to “Adobe Flash Player Was Not Found” website.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove “Adobe Flash Player Was Not Found” scam from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for “Adobe Flash Player Was Not Found” scam-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove “Adobe Flash Player Was Not Found” scam, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to “Adobe Flash Player Was Not Found” scam and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the “Adobe Flash Player Was Not Found” scam-related entries.Uninstall from Mac 2

Get rid of “Adobe Flash Player Was Not Found” scam from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for “Adobe Flash Player Was Not Found” scam and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete “Adobe Flash Player Was Not Found” scam removal.Reset Internet Explorer

Delete “Adobe Flash Player Was Not Found” scam from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the “Adobe Flash Player Was Not Found” scam-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase “Adobe Flash Player Was Not Found” scam from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to “Adobe Flash Player Was Not Found” scam and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case “Adobe Flash Player Was Not Found” scam did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete “Adobe Flash Player Was Not Found” scam removal.Reset Firefox 2

Remove “Adobe Flash Player Was Not Found” scam from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to “Adobe Flash Player Was Not Found” scam by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the “Adobe Flash Player Was Not Found” scam-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete “Adobe Flash Player Was Not Found” scam removal.Reset Chrome 2

Eliminate “Adobe Flash Player Was Not Found” scam from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to “Adobe Flash Player Was Not Found” scam and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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