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AMMYY. How to remove? (Uninstall guide)

removal by Julie Splinters - -   Also known as AMMYY scam | Type: Malware

AMMYY (also known as Ammyy Admin) is a malicious program/service, which is used to swindle people's money. In most of the cases, it is promoted by scammers who call to random people and, after presenting themselves as employees of Microsoft, claim that they noticed several issues on their computers. If you have received such call, pay attention to caller's accent because the most of those who were included into this scam hail from India. Why they keep calling and report about invented computer problems? The answer is very simple – they seek to scare people into paying $200 for their useless service. If you have already been tricked into allowing someone to connect to your computer via AMMYY Admin or other program, you should immediately contact your credit card company and inform them about this unlucky purchase. You should also scan your computer with reputable security software and make sure that it's free of malicious files.

How can I fall for AMMYY scam?

You may receive a call from AMMYY accidentally. Beware that these scammers always do their homework before they start contacting people, so they know who they are calling for. By using public phone directories and other sources, they can not only tell a full victim's name. They may also tell you where you live, your marital status and other personal details. Once they convince people that they work for Microsoft, scammers start reporting about various PC problems and offer letting them access the system. We highly recommend avoiding such suggestions because by doing so you can easily give attackers ability to steal your loggins, passwords and other personally identifiable information. In addition, they may also try to infect your machine with malicious programs, redirect you to malicious sites and initiate similar issues. Please, keep in mind that Microsoft has never been calling for people in order to ask them pay for computer repair services. If you were involved into AMMYY scam, follow the guide below and prevent additional problems.


If you were tricked into installing AMMYY virus, follow these steps and uninstall it:

  1. Click Start -> Control Panel -> Programs (or Add/Remove Programs) -> Uninstall a Program.
  2. Here, look for AMMYY, Ammyy Admin and other unknown entries, and select 'Uninstall/Change'.
  3. Click OK to save the changes.

Once you perform these steps, you should immediately download one of these programs and scan the system: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. They will not only help you to make sure that your computer is free of malware. They will also help you to find its hidden components and remove them in order to prevent the loss of your personal information.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove AMMYY you agree to our privacy policy and agreement of use.
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Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall AMMYY. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage
AMMYY snapshot
AMMYY snapshot

About the author

Julie Splinters - Malware removal specialist

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  • Disappoint

    You say Ammyy itself isnt malicious, but after recently helping a family member with it, they had a foreigner with poor English try to manipulate them into giving their phone number. Within 5 minutes of me ending the Ammyy session for the very first time. Extremely suspicious, I think Ammyy is complicit in this scam.

    • Alsofocus

      i use ammyy for 2 years now and i never had such incidents.

  • Remote access software

    Ammyy admin by itself is not a malicious program. Its a remote access software just like TeamViewer and others. Its just that its cheap, works great and is so easy to use that its #1 choice for scammers.

    Scammers also go fishing and try to connect to random Ammyy IDs. When they reach an ID of an online computer with Ammyy running on it, it pops a connection request on screen on the pc theyre trying to connect to. The problem is not that Ammyy let scammer in without permission (at least not the official software from with default config), but people who are dumb enough to accept connection without knowing for sure who is asking them permission to connect to their computer.