Severity scale:  
  (93/100)

AndreaGalli ransomware. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Ransomware

AndreaGalli ransomware is a virus that disguises itself as an error for Java Runtime

AndreaGalli ransomware virus
AndreaGalli ransomware is a virus that demands a ransom for encrypted files.

AndreaGalli ransomware is a crypto-virus that evolves from previously known ransomware. HiddenTear ransomware already had a few versions discovered this year, and this new malware appreared in the middle of July 2018. AndreaGalli is one of 20 other versions linked to this open-source[1] ransomware. Since it is open-source, cybercriminals can use this AES cryptography based virus and create customized versions. This is why there are so many versions of this ransomware released already, since 2015 when the source code was leaked. AndreaGalli ransomware virus has .locked file extension. This virus right now is in-development but that could be temporary. 

Name AndreaGalli 
Type Ransomware
Related HiddenTear
Status In-development
Cryptography Advanced Encryption Standard (AES)
Extension .locked
Distribution Spam email attachments which disguise as Java Runtime errors
Elimination Use Reimage for AndreaGalli ransomware removal

It is known that AndreaGalli ransomware uses the AES encryption method since it is a variant of HiddenTear ransomware project. It is unknown how wide spread developers wants to get since it is still in-development. However, AndreaGalli ransomware can encrypt files with the following extensions:

  • .txt, .doc, .docx, .xls, .xlsx, .pdf, .pps, .ppt, .pptx
  • .mp3, .mp4, .avi, .mov, .mpg, .rm, .wmv, .m4a, .mpa, .wav
  • .gif, .jpg, .png, .db, .csv

AndreaGalli virus also does not have a traditional ransom note. The main thing that researchers[2] already know about this virus is that AndreaGalli ransomware disguises itself as a notification to Update Java runtime. Virus developers created this message, so people believe the legitimacy of the error. Crypto-malware does not ask for specific ransom, but that is only the matter of time. 

The error message by AndreaGalli ransomware displays the following:

Could not open key: HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Java\\CurrentVersion\\Update\\UserData\\S-1-5-18\\Components\\E66BB33D46696BA40A4403405BA0900B\\D36CE44061781964CBC011866B8B1242 (System error 5).\n\nVerify that you have sufficient access to that key, or contact your support personnel.

You may see this message, but do not be fooled and remove AndreaGalli ransomware instead of contacting these cybercriminals. These people might not have the alleged AndreaGalli decryption key, or it may not even exist. Do not pay them any money. Use Reimage and scan your system instead. 

AndreaGalli ransomware removal is essential because the virus can make entries to the Windows Registry and launch or repress Windows processes. This activity is often used to launch the same virus automatically with each start of the operating system on the device. Thus, you may lose even more files if you keep AndreaGalli ransomware on your PC.

Ransomware spreads as a deceptive Java Runtime error

According to the experts, this dangerous cyber threat spreads via malicious spam emails or unreliable peer-to-peer (P2P) file-sharing sites. Criminals have employed a sophisticated social engineering technique which helps them to hide the malware payload as a Java Runtime error. 

The fake window displaying a notification about an outdated version of Java include Retry and Cancel buttons to make it look like it is completely legitimate. However, experts note that any clicks may lead to an automatic infiltration of the ransomware. Thus, you should NOT click on this deceptive window.

Keep in mind that a payload dropper for the ransomware can get on your computer system through insecure emails. Spam email box fills up often, and you should delete the content without opening any letter or downloading the attached files. If this malicious file lands on the PC your system becomes infected. 

Also, ransomware might find its way to your computer from file-sharing[3] services. Freeware you get might look needed and helpful, but there is a bundling technique used to hide malicious script of, for example, crypto-virus. Use trustful security tools before you open or download any files. Anything questionable or not ordinary should go to trash, not on your computer.

AndreaGalli ransomware elimination techniques 

To remove AndreaGalli ransomware, you need to rely on professional tools like Reimage or Plumbytes Anti-MalwareMalwarebytes Malwarebytes since it can have additional pieces. Anything planted on your computer can be detected with anti-malware tools.

The program scans your system fully and then suggest you the options of AndreaGalli virus termination. You can see the list of malicious or unwanted programs that exist on your PC.

AndreaGalli ransomware removal is crucial if you want to recover your files. The best way is restoring your data from a safe backup, but we also have a few other options down below.

Any data recovery can be done only on clean PC system because AndreaGalli ransomware encrypts all files on any device you plug in. Repeat the full system scan after the elimination and be sure you are safe again.

If you cannot install an anti-malware tool since AndreaGalli ransomware is blocking it, you should try to boot your PC into Safe Mode. A more detailed guide showing how to do so is attached below. 

Offer
We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software you agree to our privacy policy and agreement of use.
do it now!
Download
Reimage (remover) Happiness
Guarantee
Download
Reimage (remover) Happiness
Guarantee
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
Press mentions on Reimage
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove AndreaGalli virus, follow these steps:

Remove AndreaGalli using Safe Mode with Networking

Reboot your system in Safe Mode with Networking by following these steps:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove AndreaGalli

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete AndreaGalli removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove AndreaGalli using System Restore

When dealing with AndreaGalli ransomware System Restore feature might help:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of AndreaGalli. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that AndreaGalli removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove AndreaGalli from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by AndreaGalli, you can use several methods to restore them:

Data Recovery Pro is the tool designed for file restoration

If you deleted your files or ransomware encrypted your data, you can use Data Recovery Pro and get them back:

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by AndreaGalli ransomware;
  • Restore them.

Windows previous Versions feature can help with data recovery

If System Restore was enabled before the initial attack, Windows Previous Versions could recover your files:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer can restore files modified by AndreaGalli ransomware

If you are dealing with ransomware which left your Shadow Volume copies untouched you can use ShadowExplorer and recover them:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryption tool for this ransomware is not available.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from AndreaGalli and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Linas Kiguolis
About the company Esolutions

References