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ApolloLocker ransomware virus. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Ransomware
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ApolloLocker points its daggers to Turkish users

The image displaying ApolloLocker payment site

ApolloLocker virus functions as a file-encrypting virus. The ransom note is written in Turkish[1] so the main target is suspected to be the residents of this country.

After the infiltration, the malware appends .locked fie extension. In addition, it drops several files with the instructions: DOSYALARI-KURTAR %num%.txt and DOSYALARI-KURTAR %num%.url[2]. In exchange to the files, the ransomware demands $500. Interestingly, the malware gives ample of time to transmit the money – several weeks.

Besides being crypto-malware, the virus also manifests certain features of browser password stealing. The malware also exhibits an elaborate payment site. During its presence on the system, Apollo Locker downloads shady APIs into the system. Interestingly, it also exhibits tendency to exploit the vulnerabilities of Internet Explorer.

The virus also collects technical information about an infected device. Though it has certain elements of anti-VM behavior, fortunately, multiple security tools detect this virtual threat as Trojan.Ransom.ApolloLock, TR/AD.BrowserPwdStealer.pwihj. W32/Filecoder.NNK!tr.

It functions via ApolloLocker.exe, pe.exe or alternative file name. If you happen to be infected with this crypto-malware, it is high time you performed ApolloLocker removal. Reimage or Malwarebytes Anti Malware will speed up the elimination process.

Ransomware threats are getting “international”

While the majority of crypto-malware threats are created in the US or by crooks who pretend to be residents of this country, there are few viruses oriented at specific countries. Interestingly, Turkish ransomware[3] threats are not a complete rarity as well.

While there have been several samples mostly based on HiddenTear pattern, this one seems to be created on a new pattern. While it delivers an exquisite payment site, IT experts were able to detect certain amusing flaw-like features.

Nonetheless, the virus serves as a full-fledged crypto virus targeting Windows OS. Besides already-discussed features, the malware also tends to access registry keys.[2] It also creates mutant files and modifies proxy settings. Consequently, there are more than enough reasons to remove ApolloLocker virus.

Malware transmission peculiarities

Regarding its tendency to function via a trojan and executable file, it is likely to be spread via spam emails. Note that in order to convince victims to open the corrupted file, perpetrators may disguise as:

  • Officers of national court
  • Agents of the the FBI
  • Post service delivery employees 

Note that such emails will always encourage you to one the attachment as soon as possible. In addition, you should not disregard another distribution method – exploit kits and rogue software.

Before downloading any application or enabling a browser extension, make sure it is the genuine version downloaded from its official website. In order to ward off exploit kits, anti-malware security tools will come in handy.

Eliminate ApolloLocker from the operating system

In order to fully complete ApolloLocker removal, you will need an updated security application,. If you cannot launch it, take a look at the below instructions. They display how to perform System Restore or reboot the device in Safe mode to remove ApolloLocker virus permanently.

Note that at the moment, there is no Apollo Locker Decrypter released yet, so it is not recommended to use the one offered by the felons as it may only corrupt the system even more. After you get rid of all ransomware components, you may proceed to data recovery options. Below you will some suggestions.

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If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall ApolloLocker ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual ApolloLocker virus Removal Guide:

Remove ApolloLocker using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove ApolloLocker

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete ApolloLocker removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove ApolloLocker using System Restore

System Restore is another option to bypass ransomware activity and launch a security tool. Note that this option will revert your system to a certain point “back” in time.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of ApolloLocker. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that ApolloLocker removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove ApolloLocker from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by ApolloLocker, you can use several methods to restore them:

The benefits of Data Recovery Pro

This tool might be useful not only in restoring damaged files but in recreating the encrypted files as well.

Can Shadow Explorer decode files with .locked file extension?

There is no information whether ApolloLocker deletes shadow volume copies. Therefore, there are high chances that the software will succeed in creating the copies of the original affected files.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from ApolloLocker and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Lucia Danes
Lucia Danes - Virus researcher

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References