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Remove (Chrome, Firefox, IE, Edge) - Removal Instructions

removal by Linas Kiguolis - - | Type: Adware is a scam that claims fake virus infections and promotes shady tools for Mac is a malicious website that claims bogus virus infections is a security threat that is mostly encountered by macOS users on Safari, Google Chrome, Mozilla Firefox, or other installed browsers. Once users land on a malicious site, they can see made-up indications of malware infections of such fake threats as Tapsnake CronDNS, Dubfishicv, or e.tre456_worm_osx. According to the message, users need to scan their system and download promoted software, which is usually scareware[1] tools like Cleanup My Mac or Advanced Mac Cleaner. However, do not believe anything that is stated on, as the site only seeks to gain revenue from you installing the recommended tools.

The scheme operated by is very simple: it tries to intimidate users with fake claims and make them install unwanted software (which can actually damage their computers in the first place). Do not believe any statements rendered on the site, as you might lose money, install potentially unwanted applications, or get tricked into providing sensitive information like credit card details. In other words, is a scam, so do not trust it.

Category Malicious website which is mostly encountered due to adware infection
Type Scam, hoax, phishing
Operating system The scam is aimed at macOS or Mac OS X users
Related The malicious website promotes a now-notorious scam Your system is infected with 3 viruses which claim fake malware infections like Tapsnake CronDNS, Dubfishicv or e.tre456_worm_osx
Symptoms Intrusive pop-ups, deals, offers, coupons, and other commercial content present on each visited website; changed web browser settings; redirects to scam and phishing sites; slow operation of the browser, etc.
Promoted tools might be offering different software for each user. However, most of the times users are suggested to download Advanced Mac Cleaner or Cleanup My Mac to remove the alleged viruses 
Infiltration  Adware, which is the most likely culprit of users landing on malicious pages, is usually distributed with the help of software bundles downloaded from third-party sites. In other cases, users might download PUPs when tricked by a scam site or a fake update 
Termination  To stop redirects to scam sites and unwanted pop-up ads, you will have to terminate adware form your computer – rely on security application or check our manual removal guidelines below
Optimization Optimization software can be extremely valuable for users who are less experienced. If you want a tool that can clean and improve the performance of your Mac, download and install Reimage Reimage Cleaner Intego

There are two different reasons why users might encounter virus scam: they either visited the site after a malicious redirect or there is adware app installed on their machines. because both scenarios are possible, the affected users should immediately investigate, as removal is mandatory if adware[2] is involved.

Adware is ad-supported software that is usually installed by users unintentionally. In most of the cases, users install PUPs during the installation of freeware from third-party websites. Alternatively, they get tricked by similar online scams like the  one promoted by pop-ups. Thus, less experienced users suffer from these type of hoaxes the most, as they are mislead into installing software that is considered to be scareawre by security experts.

Similarly, to scams, scareware's aim is to make users believe that their systems are in huge troubles due to malware infections or similar bogus reasons. They are then offered to fix issues by buy a full licence for Advanced Mac Cleaner, Cleanup My Mac, etc. While these tools are not malware, you should think twice before using them, as they are promoted via such shady methods like scam site. is a scam site that makes users believe that they need to install a scareware app in order to prevent damage to their Macs

However, system optimization tools for Macs can be useful, as some (especially older systems) can be riddled with excessive amount of junk files which slow down the the computer tremendously. If you want to make sure your system is in the best shape, use Reimage Reimage Cleaner Intego and never trust apps promoted via

Not installing software from is not enough if your system is already infected with adware, however, as your browsers will keep directing you to phishing, scam, tech support scam, and similar hoax sites. Thus, you need to locate the potentially unwanted program and delete it from your Mac. Only this way you will remove redirects and other unwanted behavior.

Prevent adware installation on your machine

Adware is a growing threat to Mac users, as there are still many who believe that Mac malware is a myth. While Macs are known to be more repellent to infections, they are far from immune – the myth has been debunked multiple times, as such threats like Shlayer trojan, Cookieminer, and other malicious software crafted specifically for this operating system keep emerging additionally, while scareware and adware are less threatening that viruses, they should still be treated as security risk, as these are the most common infections Mac users experience.

Security researchers from[3] claim that attentiveness and knowledge about adware propagation methods can be a great remedy to keep the machine security from the incoming threats. In most of the cases, Mac users are tricked into installing unwanted software, as they need to enter their usernames and passwords in order to allow a non-Apple approved the installation. Here are a few tips to avoid infections in the future:

  • Install anti-malware software that can detect potentially unwanted or malicious .pkg files before they are allowed on the system;
  • Try avoiding third-party sites for software downloads and rely on Apple-approved sources instead;
  • When downloading a free app from a third-party site, read up reviews on it before proceeding – they often indicate about suspicious behavior;
  • During the installation process, decline all the deals and offers;
  • Watch out for tricks freeware developers use: pre-ticked boxes, fine print texts, misleading placements of “Agree” buttons, etc.
  • When prompted, always opt for Advanced/Custom settings instead of Recommended/Quick ones. shows a fake scan being performed; shortly after that, users are prompted to download Advanced Mac Cleaner or another PUA

Do not download software from and get rid of adware from your Mac

As we previously mentioned, removal highly depends on whether your system is infected with adware or another potentially unwanted application. If you are unaware, we suggest you start the procedure by scanning your computer with anti-malware software. In some cases, it can detect and eliminate all the unwanted programs along with all its entries from the system automatically. Nevertheless, some adware apps are not designed to be persistent, so you might be able to remove virus manually. For that, check our instructions below.

If you opt for manual adware elimination, you should also be aware that components of PUPs might be hiding in the following locations of macOS:

  • /Library/LaunchAgents
  • /Library/Application Support
  • /Library/LaunchDaemons

Finally, you should also make sure that you reset all the installed browsers. Note: if not adware was present on your computer, all you have to do is the turn of the scam tab and proceed with your daily browsing activities. Remember, do not download any software from or similar scam sites and ignore all the claims about virus infections.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Delete from Mac OS X system

To get rid of adware from macOS, proceed with the following steps:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Eliminate from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Erase from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Uninstall from Google Chrome

After you remove adware, reset Google Chrome browser to avoid being redirected to unwanted sites in the future:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Remove from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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