Severity scale:  
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AppleCare And Warranty. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Adware

AppleCare And Warranty is a scam that causes a fake popup promoting rogue tech support

AppleCare And Warranty
AppleCare And Warranty is a fake pop-up claiming that the system is heavily infected. Additionally, the error seeks to trick its victims into calling the specific "support" number.

AppleCare And Warranty is a tech support scam which displays a fake alert message tricking people into thinking their system is highly affected. This fake message and its appearance are closely related to a potentially unwanted program, in fact, adware which is typically spread via bundling. Once inside the system, such program occupies web browsers and starts delivering pop-up ads, banners and such scams as this one. After convincing its victims into believing that they are seriously infected, AppleCare And Warranty virus suggests reaching for advanced tech experts via 1-888-621-0834 number. However, you shouldn't be dialing this number because these “technicians” are hackers who are seeking to steal users' personal information, swindle their money or install malware. 

Name AppleCare And Warranty
Type Tech support scam/a fake warning message
Sub-type Potentially unwanted program
Symptoms Delivers fake alert messages, causes redirects, intrusive ads
main danger Calling fake support team may lead to money or personal information loss or further malware damage
Distribution Bundling technique
Affected OS Mac
Elimination Use Reimage for eliminating fake warning messages

AppleCare And Warranty scam has mostly been targeting Mac OS X users who have been interrupted by a message claiming that the system is infected. To fix the issue, scammers have been pushing their victims into dialing the provided 1-888-621-0834 number to contact certified technicians. Supposedly, they are the only ones capable of helping victims with malware removal and system issues. 

Unfortunately, these claims are more than fake. In reality, you are dealing with scammers who are willing to trick you into falling for the money extortion.[1] This alert has nothing to do with the Apple company and all these threats or issues are fake. The only threat on your device is the PUP that is causing the AppleCare And Warranty fake alert.

These messages may vary since the scam has been spreading for almost a year or so. However, the idea stays the same:

AppleCare and warranty

Internet Security Damaged !!!

Call Help Desk at 1-888-621-0834

Suspicious activation detected on, your IP address due to harmful virus installed in your computer.
This virus can also damage the firewall security which can result in data loss or hard drive crash.
Call immediately on the number provided, to rectify the issue.

We have disabled your computer to stop further damages to your computer. Do not restart your computer or shutdown. It may result in data loss. Please call us immediately to fix your security and to update the service agents of your computer software.

MAC Has Detected a Malicious Virus On Your System
Do Not Shutdown Or Restart Your Computer
Contact Our Certified MAC Technicians For Immediate Assistance.

Adware which is hiding behind AppleCare and Warranty pop-up can misuse system resources for various background activities, and, in this way, cause poor performance of the device. Also, adware-type programs like this gather various information about your online activity, browsing preferences and even location, IP address[2]. This means that the fake security error message targeting devices with the Mac operating system is not the only security-related issue you need to worry about.

Often, when a victim calls the provided number, suspicious people on the other side of the phone encourage him or her to provide them the remote access to the device. Once they gain this access, they can try to install malware, change system settings, steal your personal data or other information from the computer. 

To protect yourself, remove AppleCare And Warranty and other related programs or files that are considered malicious. Otherwise, you can not only be left with useless services causing the money loss each month. You can also end up with more potentially unwanted programs or even malware on your computer. Beware that “Mac technicians” who are hiding behind this scam can trick you into installing any “recommended” software they want. 

This so-called malware removal may cost you a lot of money, so researchers[3] are not advising to contact any support number from the pop-up or suspicious website. You need to perform an AppleCare And Warranty removal instead. Use anti-malware programs like Reimage for the job. This tool helps to end all the processes that may be running in the background and remove all malware-related programs or files. 

Software bundling is used for spreading PUPs

This potentially unwanted program can install additional applications that may appear running in the background. But the program itself is installed silently too, with the help of software bundling. Virus developers and software providers use this technique that allows them to pack various products together. Later on, unwanted programs can be installed on your computer without permission or your knowledge. 

However, if you choose Advanced or Custom options during the freeware installation process, you can avoid these cyber infections. This step is allowing you to see the full list of bundled programs and de-select additional pieces that you don't want. This is an easy step, which you need to repeat each time you get programs or applications from the internet, from now on. 

Anti-malware tools are required in AppleCare And Warranty elimination 

To remove AppleCare And Warranty from your device, you should use trustworthy anti-malware. Since this is a cyber infection that can easily install other threats without a warning, a full system scan is essential. The only way to detect all possible intruders is by doing a system scan and malware removal. Anti-malware programs can identify various types of malware and corrupted or malicious files, even system vulnerabilities.

A manual AppleCare And Warranty removal requires specific knowledge, so using anti-malware tools can help you save some time. Programs that were selected by our experts will fix your system, clean malicious components and improve the overall state of the computer. However, if you still want to eliminate the virus damage manually, use the following guide:

 

You can remove AppleCare And Warranty automatically with a help of one of these programs: Reimage, Malwarebytes. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
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Alternate Software
Malwarebytes
Alternate Software
Malwarebytes

To remove AppleCare And Warranty, follow these steps:

Mac OS XGoogle ChromeSafariInternet ExplorerFirefox

Uninstall AppleCare And Warranty from Mac OS X system

Get rid of the scam from Mac OS X by following the steps:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for AppleCare And Warranty or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
Mac OS XGoogle ChromeSafariInternet ExplorerFirefox

Eliminate AppleCare And Warranty from Google Chrome

This is a guide that helps to remove adware from Google Chrome:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select AppleCare And Warranty and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete AppleCare And Warranty removal. Click on 'Reset' button to complete your removal
Mac OS XGoogle ChromeSafariInternet ExplorerFirefox

Erase AppleCare And Warranty from Safari

You can remove AppleCare And Warranty fake pop-up from your browser if you follow this guide:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for AppleCare And Warranty or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete AppleCare And Warranty removal process. Select all options and click on 'Reset' button
Mac OS XGoogle ChromeSafariInternet ExplorerFirefox

Remove AppleCare And Warranty from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for AppleCare And Warranty and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete AppleCare And Warranty removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
Mac OS XGoogle ChromeSafariInternet ExplorerFirefox

Delete AppleCare And Warranty from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select AppleCare And Warranty and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete AppleCare And Warranty removal. Click on 'Reset Firefox' button for a couple of times

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References