.BACKUP ransomware (Free Guide) - Decryption Steps Included

.BACKUP virus Removal Guide

What is .BACKUP ransomware?

.BACKUP ransomware – high-risk infection encrypting your data

.BACKUP ransomware

Backup ransomware virus is a malicious program that makes your files useless. This virus is a variant of cyber infection called CryptoMix. The file-encrypting virus adds [32_random_letters_and_digits].BACKUP extension and in this way marks all corrupted documents, images, audio, video and other files. Immediately after encryption, data becomes useless and unrecoverable. After this process, a text file “_HELP_INSTRUCTION.TXT” is placed on your computer too.

Name .BACKUP
Type Ransomware
Danger level High. Encrypts files and makes system changes
Extension [32_random_letters_and_digits].BACKUP
Indicated email address backuppc@tuta.io
backuppc@protonmail.com
backuppc1@protonmail.com
b4ckuppc1@yandex.com
b4ckuppc2@yandex.com
backuppc1@dr.com
Distribution Spreads via infected email attachments
Removal Best tool for .BACKUP ransomware removal is ReimageIntego

BACKUP ransomware provides short information what victims have to do in the .txt file. According to this document, people who want to restore their files have to send their ID number provided in ransom note to one of the email addresses. The cost of the decryption is unknown, so it is possible that it might differ for each victim. The size of the ransom might increase or decrease based on how quick you contact crooks or the size of the encrypted files.

“Hello!

Attention! All Your data was encrypted!

For specific informartion, please send us an email with Your ID number:

backuppc@tuta.io
backuppc@protonmail.com
backuppc1@protonmail.com
b4ckuppc1@yandex.com
b4ckuppc2@yandex.com
backuppc1@dr.com

Please send email to all email addresses! We will help You as soon as possible!

IMPORTANT: DO NOT USE ANY PUBLIC SOFTWARE! IT MAY DAMAGE YOUR DATA FOREVER!

DECRYPT-ID-abad1… number”

Security specialists on Zondervirus.nl[1] do not recommend contacting these cybercriminals in any way. Do not pay the ransom, often virus developers disappear after the payment and ignore their victims. Use ReimageIntego for the virus removal and full system scan. It's better to invest in computer's security than dealing with evil-minded people and putting yourself in the bigger problems.

Moreover, there's still a chance to recover at least some of your files without a decryptor. But you need to remove Backup ransomware first because file restoring can be done only when the system is clean. Once the virus is gone, you can recover files from the external drive with backups or try alternative tools listed at the end of this article.

We do not recommend delaying virus elimination process. Ransomware may have installed numerous malicious files or tools that can damage the computer or open the backdoor. Hence, your PC might become attractive to other dangerous malware[2]. This makes .BACKUP ransomware removal crucial for the security of the system in the future.

.BACKUP virus.BACKUP ransomware is high-risk virus, that encrypts your files. Spam emails contain virus filled attachments

The biggest threat in getting ransomware is opening spam email attachments. These emails can be sent from suspicious email addresses or fake advertisers. Delete emails like these immediately after getting them. This will ensure you that no malware gets on your computer.

Also, these attachments may contain Trojan viruses, which opens up the backdoors for ransomware infections. You need to occasionally check if there are any dubious extensions on your browser and remove them. Using free share networks[3] for software is also a high-risk thing.

Eliminate .BACKUP ransomware from your computer ASAP

.BACKUP ransomware virus can get on your computer unknowingly, but you need to delete this program as soon as you notice any relating activity. This virus can access your system's settings and modify them. There is a lot of risks.

You need to remove .BACKUP ransomware using certified tools like ReimageIntego, SpyHunter 5Combo Cleaner, or Malwarebytes. Before downloading security program, you should reboot the device to Safe Mode with Networking. This helps to disable the virus and make sure that it doesn't block its elimination. You can find the instructions below.

When in Safe Mode, you should run your chosen malware elimination tool a couple of times. In this way, you can be certain that .BACKUP ransomware removal is complete and any virus-related files are no longer on your device. Then, you can opt for the data recovery procedure.

Offer
do it now!
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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of .BACKUP virus. Follow these steps

Manual removal using Safe Mode

First step in ransomware elimination process is rebooting your computer in Safe Mode with Networking.

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):

    %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

Remove .BACKUP using System Restore

If the previous method is not working try to use System Restore.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of .BACKUP. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with ReimageIntego and make sure that .BACKUP removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove .BACKUP from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by .BACKUP, you can use several methods to restore them:

Data Recovery Pro can help you to recover your data

This is a good tool if you have your files encrypted by .BACKUP ransomware or accidentally deleted. Data Recovery Pro is designed to help people with recovering their important data.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by .BACKUP ransomware;
  • Restore them.

Recover your encrypted files with Windows Previous Versions feature

You can try to restore individual files with Windows Previous Versions feature. This can only work if you have enabled System Restore function.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Recover your files with ShadowExplorer after ransomware infiltration

If this ransomware does not remove Shadow Volume Copies of affected files, you can use ShadowExplorer by following these steps:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryption tool is not available.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from .BACKUP and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Julie Splinters
Julie Splinters - Anti-malware specialist

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References