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Tastylock ransomware. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware

Tastylock ransomware is a slightly improved new variant of CryptoMix virus

Tastylock ransomware illustration

Tastylock functions as a ransomware-type virus which encrypts the most widely used data and appends .tastylock extension at the end of the filenames. The victims receive a _HELP_INSTRUCTION.TXT file which serves as a ransom note and demands to make a payment in exchange for a decryption tool. Additionally, experts have found linkage to the infamous CryptoMix ransomware and consider this one to be an offspring. 

The ransom note of Tastylock virus:

All you files an encrypted!
For decrypt write DECRYPT ID to t_tasty@aol.com
YOU DECRYPT-ID-[id] number

!!!ATTENTION!!!
Do not change!
Do not move files!
Do not use other programs (they do not work)!
You can lose your files if you do not follow the instructions!

 After encryption, Tastylock ransomware modifies the filenames to random characters and appends the suffix such as 0E7F38D60C909B048B4DE5DA0F8C7774.tastylock. The victims are encouraged to contact the criminals via t_tasty@aol.com email address. However, we do not recommend doing that.

Note that if you decide to pay the ransom, you have no guarantees that the crooks will provide you with a valid decryption key[1]. Additionally, the amount of the payment varies from 500-1500$ which would lead to substantial financial losses. We suggest you remove Tastylock as soon as possible and try to recover corrupted data from backups.

Do not panic if you do not keep copies of your files. You can still complete Tastylock removal and try alternative recovery methods which are presented at the end of this article. Since ransomware is one of the most dangerous type of the viruses, we recommend using Reimage.

Also, you should be aware that scammers try to benefit from desperate ransomware victims and offer expensive as well as useless decryption tools. Therefore, if you decide to use third-party tools, make sure that they are reliable and get Tastylock decryptor only from authorized experts. 

Ransomware distribution methods

There are several most commonly used distribution techniques to spread the malicious programs worldwide. The most popular one is spam emails which deceive users by imitating legitimate companies or even governmental authorities[2]. Criminals send fake letters as invoices or shopping receipts to trick users into opening the infected attachment.

Once the obfuscate file is opened, the ransomware executable is dropped, and the computer is corrupted. Likewise, never open emails from people you do not know or companies you do not recognize having business with. Note that ransomware can even spread on social media platforms and you should be careful about not clicking on the infected link as well. 

Additionally, we always recommend avoiding to download content illegally from peer-to-peer (P2P) networks. Usually, the crooks can design a genuine looking software update or the program itself to lure you into downloading the ransomware. Thus, make sure that you install/download applications only from verified developers or authorized distributors.

Also, experts from NoVirus.uk[3] say that the wisest decision would be to use a professional anti-malware software since it can protect you from manually infiltrating high-risk computer infections. You can use the ones our IT specialists recommend in the list below or pick your own. 

Learn how to terminate Tastylock virus

An essential step in Tastylock removal is not to try to get rid of the ransomware executables or other components yourself. You can either fail to terminate it successfully or even damage your computer system permanently. Likewise, the only option to protect your PC is to use a powerful antivirus software.

To remove Tastylock you can use Reimage, Malwarebytes MalwarebytesCombo Cleaner, or Plumbytes Anti-MalwareMalwarebytes Malwarebytes. They are reliable and expert-tested applications which are easy to use. You should start by rebooting your computer to Safe Mode. Later, download the security program and run a full system scan. If you are not aware how to complete the steps mentioned above, feel free to use the guide below.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Tastylock virus, follow these steps:

Remove Tastylock using Safe Mode with Networking

Start Tastylock ransomware removal by rebooting your PC to Safe Mode with Networking.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Tastylock

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Tastylock removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Tastylock using System Restore

If you couldn't boot your computer into Safe Mode, try this technique using Command Prompt.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Tastylock. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Tastylock removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Tastylock from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Tastylock, you can use several methods to restore them:

Experts recommend using Data Recovery Pro tool

This is a professional file recovery tool designed to help ransomware victims retrieve most important files after the attack. Additionally, it can help you if you have accidentally deleted valuable documents yourself.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Tastylock ransomware;
  • Restore them.

Try CryptoMix decryptor

If your files were not encrypted using a unique key from a remote server, you should try CryptoMix decryptor.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Tastylock and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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References