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WORK ransomware. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware

WORK ransomware is the latest version of CryptoMix

WORK ransomware virus attack

WORK virus is a file-encrypting malware that belongs to well-known ransomware group CryptoMix. The recent cyber threat uses a combination of RSA-2048 and AES CBC 256-bit encryption and appends .WORK file extension. Additionally, it renames targeted files with 32 random letters and numbers. Thus, files become messy after the attack.

Following data encryption, WORK ransomware creates a “_HELP_INSTRUCTION.TXT” file in each folder that contains encrypted data. It provides data recovery instructions and unique victim’s ID which users have to send to all provided email addresses:

  • worknow@keemail.me;
  • worknow@protonmail.com;
  • worknow8@yandex.com;
  • worknow9@yandex.com;
  • worknow@techie.com.

Questions about WORK ransomware

Thus, this WORK CryptoMix follows the same ransomware family’s behavior. The full text of the ransom note:

Attention! All Your data was encrypted!
For specific informartion, please send us an email with Your ID number:
worknow@keemail.me
worknow@protonmail.com
worknow8@yandex.com
worknow9@yandex.com
worknow@techie.com
Please send email to all email addresses! We will help You as soon as possible!
IMPORTANT: DO NOT USE ANY PUBLIC SOFTWARE! IT MAY DAMAGE YOUR DATA FOREVER!
DECRYPT-ID-XXX

Nevertheless, cyber criminals try to scare that files will be lost if victims do not follow the instructions; security experts do not recommend having business with evil-minded people. You might not only lose your data but money as well.

There’s no doubt that criminals will ask to pay a ransom in Bitcoins.[1] However, there are no guarantees that once you make a transaction, you will receive a working decryption key. Thus, after WORK ransomware virus attack, you should focus on cleaning your PC from this cyber threat.

Bear in mind that you are dealing with a dangerous crypto-virus that is capable of making sever changes to the computer, such as creating Windows registry keys[2] or injecting malicious code into legitimate processes. Thus, WORK ransomware removal is needed to continue using a computer without hackers breathing behind your back and risking to lose new files or even personal data.

However, do not try to remove WORK virus manually. As we have mentioned, it’s a complicated infection. Thus, you should use Reimage or another malware removal tool to delete all ransomware-related components safely.

Criminals remain loyal to the same distribution methods

Usually, CryptoMix family spreads via malicious spam emails. Such letters often pretend to be important or sent from a well-known organization. They always contain malicious attachments which include malware payload. It is dropped on the system as soon as a victim opens such file.

However, malware might also be spread via malware-laden ads that might be placed on legitimate or potentially dangerous websites. It might also be presented as a useful program on various file-sharing sites or networks. Thus, users are advised to be critical about the content they click online no matter where they live – Germany,[3] the United States or Japan – WORK ransomware might reach you wherever your computer is located.

Termination guide of the .WORK file virus

We have already told you that WORK virus removal is completed using reputable malware removal tools. Our team recommends using Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes; however, you can use your preferred software as well. The most important part is that you have to use updated program that is capable of detecting recent cyber infections.

However, you should also reboot the computer to Safe Mode with Networking or try System Restore method that allows disabling the virus. Malware might be resistant and block antivirus software. Thus, you have to complete additional steps to remove WORK ransomware entirely. Follow the guide below.

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Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove WORK virus, follow these steps:

Remove WORK using Safe Mode with Networking

Follow these steps to disable WORK ransomware and run automatic elimination

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove WORK

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete WORK removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove WORK using System Restore

System Restore also helps to disable the virus.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of WORK. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that WORK removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove WORK from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

WORK decryptor is not available yet. However, if you do not have backups, try alternative recovery methods that MIGHT restore some of the files.

If your files are encrypted by WORK, you can use several methods to restore them:

Use Data Recovery Pro

It's not a specific ransomware decryptor. However, this recovery tool already helped numerous victims of ransomware.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by WORK ransomware;
  • Restore them.

Take advantage of Windows Previous Versions

This Windows feature allows accessing individual files before ransomware attack if System Restore was enabled before ransomware attack.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Use ShadowExplorer

If WORK ransomware did not delete Shadow Volume Copies, this tool might help you:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

WORK CryptoMix decryptor is not available yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from WORK and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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References