Bitx ransomware: what it is and how to remove it

Bitx ransomware is the file-locking virus that also tends to damage system files and creates huge frustration for users when the performance is significantly diminished due to additional background processes. This is the version of Dharma ransomware that was released late November 2019, three years after the first discovery.

Facts checked October 6, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

Automatic

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Do it yourself · free Remove Bitx ransomware yourself 6 steps, about 18 minutes, no software needed.

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Screenshot of Bitx ransomware: virus
Bitx ransomware as our 2019 report showed it.

Bitx ransomware: summary

DistributionInfected email attachments and other malware get used to spreading ransomware infections around. File attachments include malicious macros,[1] and often such data gets pre-packed in pirated software packages[2]. The encryption process gets initiated immediately after the infiltration
NameBitx ransomware
FamilyDharma/Crysis ransomware
Contact emails1btc@qbmail.biz and getdecoding@protonmail.com
SymptomsThe threat infects various machines and starts encrypting common types of files found on the machine. All locked files become useless and marked using a unique extension. Additional processes get launched in the background, so the persistence of the threat goes up and it is more difficult to eliminate the cryptovirus. The ransom note appears on the computer with the statement that only paying demanded ransom can recover the data back
File appendixAll encoded files get marked using a file marker with the .id.[1btc@qbmail.biz].bitx pattern that includes victims' ID
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 12 more facts
Ransom noteVirus creators deliver the ransom-demanding note, contact information, other details in the text file FILES ENCRYPTED.txt and payment instruction in the pop-up program window that mainly is named Info.hta
Detection namesNo Microsoft detection name is known
Encrypted file extension.bitx
DecryptorNo free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates
DamageNot recorded in the old report
TypeFile-encrypting ransomware
Evidence5 write-ups by security sites; no sample analysed yet
Encrypted files.bitx
Attacker contacts1btc@qbmail.biz
Free decryptorNo free decryptor is known (checked 6 October 2026)
First seen2 December 2019
Facts checked6 October 2026
  • File extension: .bitx
  • Note file: Info.hta
  • Contact: 1btc@qbmail.biz

From our report of Dec 2019 · not reviewed since

More from our earlier report on Bitx ransomware

  • You need to remove Bitx ransomware using the anti-malware program that can clean the whole machine for you, so data recovery is not leading up to permanently lost files
  • When the system is ransomware-free, you should focus on improving the performance and tackling virus damage, so files restored using your backups cannot get affected again.
  • Try system repair tools like that may find and fix affected, corrupted or damaged system data in the registry and other places

How Bitx ransomware behaves

From our report of Dec 2019 · not reviewed since

Bitx ransomware is the persistent threat that launches various processes in the Windows system to keep on running

Bitx ransomware is the file-locking virus that also tends to damage system files and creates huge frustration for users when the performance is significantly diminished due to additional background processes.

This is the version of Dharma ransomware that was released late November 2019, three years after the first discovery. The recent version is still focusing on making users' files inaccessible and marking them with an identification number and .bitx appendix, so the payment can be demanded, for the alleged data recovery.

Unfortunately, paying the ransom is rarely getting those files back because criminals don't care for your belongings. Although the primary process of such a virus attack is file locking, ransomware is launching other processes in the background and disabling system features, functions, or even deleting some files to ensure that data recovery and virus termination is barely possible.

Bitx ransomware virus can manage to disable security functions and delete Shadow Volume Copies, so you need to pay for criminals to get files restored. However, an encouraging message that gets delivered to you via FILES ENCRYPTED.txt should be ignored and malware deleted from the machine.

Anything leading after the contact held between you and hackers can lead to lost money, data, and corrupted machine or even direct blackmail when threat actors manage to obtain your personal details.

Bitx ransomware is the threat that belongs to the cryptovirus category due to the focus on cryptocurrency-extortion. Criminals behind the threat demand victims to pay because data can either be decrypted using the alleged decryption tool or replaced with safe copies from backups, using third-party file recovery software. However, criminals shouldn't be trusted, especially when malware has been encrypting files and demanding payments for years.

Bitx ransomware is almost identical to other versions in the family of Dharma like KARLS, NWA, Korea, Stun, so the technique to use a particular pattern for file markers, the ransom message file, the payment instructions pop-up, file names, and the note itself are the same. But since each version comes out separately the contact information differs from variant to variant.

The ransom message that Bitx ransomware developers deliver you is short and provides the contact information for malware creators. A program window that appears on the screen directly includes scary claims and payment instructions to make you more eager to pay up. You should ignore both of those files.

FILES ENCRYPTED.txt reads the following:

Besides the encryption, Bitx files virus can erase files from the Windows Registry, add new entries there, in other directories, folders on the system. This threat is one of the most dangerous because secondary payloads might be added to your machine without you noticing and run such processes like data-stealing or cryptocurrency mining that uses resources of the computer directly.

The more you wait before deleting the virus, the more damaged your machine gets, so react as soon as you receive the ransom message. Bitx ransomware was discovered and reported by malware researcher Jakub Kroustek that revealed tons of them throughout the years. He also placed a found sample on the VirusTotal platform that revealed a detection rate for this notorious threat with the following names:

These names vary for each AV tool because those detection engines base their services on different virus databases. You should note that this virus can be detected with various names and results that show up on the screen for you. Nevertheless, the initial detection rate and results can indicate which anti-malware engine you can choose for the proper Bitx ransomware removal.

We should note that anti-malware tools are not capable of recovering encoded files or fixing virus damage during the system scan and virus elimination processes. Such software is designed to get rid of the malicious files and core data of the infection.

You need additional help in repairing the damage and recovering your files. Unfortunately, Bitx ransomware is not decryptable at the time of writing this guide, so options for file recovery are not that great.

The best tip from experts is to remove Bitx ransomware using trustworthy anti-malware application and then rely on your file backups stored on cloud services or external devices to replace encoded data with safe copies.

Also, third-party data restoring software can help or services that some researchers use. However, don't trust people online that offer to decrypt your files for a fee because, in most cases, those scammers contact virus developers and try to get your files decrypted by paying the ransom.

You better get rid of the malicious crypto-extortion based virus and lean the system using a PC optimizer. Software like can possibly check the system for damaged, corrupted, or affected files in the registry, system folders and help you fight Bitx ransomware virus damage this way. If you try to interfere with Windows Registry or other directories, you can get your machine corrupted permanently and lose data completely.

  • TR/Dropper.Gen;
  • Trojan.Ransom.Crysis.E;
  • Win.Trojan.Dharma-6668198-0;
  • Trojan.Ransom.Crysis.E;
  • Ransom-Dharma!502B53C1602B;
  • Trojan.Win32.Ransom.94720.F;
  • Trojan-Ransom.Win32.Crusis.to;
  • Ransom.Crysis.
Screenshot of Bitx ransomware: virus
Bitx ransomware in our 2019 report.
Screenshot of Bitx ransomware: cryptovirus
Bitx ransomware in our 2019 report.

From our report of Dec 2019 · not reviewed since

The malicious script gets triggered once you open the infectious file

Ransomware is the infection that mainly spreads around with the use of other malware or infected files, dropping the payload directly on the machine.

Payload droppers get on the system in the background, and the victim notices the infection when ransomware script is launched, and encryption starts.

Such malicious files can get delivered via social media, fake websites, spam email campaigns, file-sharing services, pirated software distributors, and other methods involving silent file distribution. When the executable is installed it launches the payload immediately. Malicious documents have macro viruses that need to get triggered by enabling additional content. It is done by the user unknowingly, in most cases.

You can avoid this serious malware infiltration if you pay closer attention to the content you visit, pages you surf online, and spam emails you get on a daily basis. Make sure to look for red flags like suspicious senders or names of the company you never use or heard of. Delete any email that is not expected, especially when files or links get attached to the notification.

The Bitx ransomware note

a ransom note left in folders

all your data has been locked us

You want to return?

write email 1btc@qbmail.biz or getdecoding@protonmail.com

How to remove Bitx ransomware

Tools you'll need

All of these are free except where noted. Download them on a clean device if the infected PC is offline.

  • A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
  • Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
  • Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
  • ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
  • No More Ransom: the free decryptors from police and security companies; check it again every few months.
  • Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.

How to remove Bitx ransomware and get your files back

Work in this order.

Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.

  1. Step 1: Disconnect the PC and unplug backup drives

    Bitx ransomware encrypts everything it can reach, including drives and shares you connect later. Cut the network first: cable out, or Wi-Fi off from the taskbar.

    Then unplug every USB stick and backup disk and pause cloud sync, so the encrypted versions do not replace your online copies. Do not reconnect any of them until the ransomware is removed from the Windows 11 or Windows 10 PC.

    Windows 11 quick settings with Wi-Fi turned off
    Windows 11: turn off Wi-Fi to take the PC offline.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  2. Step 2: Save the ransom note and confirm the family

    Copy Info.hta and one or two files ending in .bitx to a USB stick, and leave the originals where they are.

    From another device, upload the note and a sample file to ID Ransomware or No More Ransom's Crypto Sheriff, which name the family from the note, the extension and the file structure.

    Write down the contact address and your personal ID from the note, because a decryptor or the police may ask for them.

    Warning: Never contact the attackers from the infected Windows 11 or Windows 10 PC.

    A ransom note text file next to encrypted files in File Explorer
    Windows 11: the ransom note and encrypted files to copy for identification.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  3. Step 3: Check for a free decryptor

    For Bitx ransomware, no free decryptor is known (checked 6 October 2026). Search the family name in the No More Ransom decryption tools list and in the free decryptors of Emsisoft, Avast and Kaspersky, because new tools appear years after an attack.

    Important: Keep the encrypted files even if nothing works today, and do not pay before every free option is ruled out: payment does not guarantee a working key.

    Decryptors run on Windows 11 and Windows 10, but only after the ransomware itself is removed.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  4. Step 4: Remove the ransomware before you restore or decrypt

    Restoring or decrypting files while Bitx ransomware still runs lets it encrypt them again. Run a Full scan in Windows Security > Virus & threat protection > Scan options, then the Microsoft Defender Antivirus (offline scan).

    If the ransomware blocks Windows Security, start Safe Mode with Networking and scan from there. Some families install a password stealer as well, so let both scans finish on Windows 11 or Windows 10.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

  5. Step 5: Look for shadow copies of the files

    Open Command Prompt as administrator and run vssadmin list shadows. If it lists copies dated before the attack, right-click a folder with encrypted files in File Explorer, choose Properties > Previous Versions, and open or restore a version from before that date.

    ShadowExplorer, a free tool, shows the same copies when the tab is empty or hidden. Most current families delete shadow copies, so an empty list is normal, but the check takes two minutes on Windows 11 or Windows 10.

    Command Prompt running vssadmin list shadows
    Windows 11: vssadmin list shadows shows whether shadow copies exist.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  6. Step 6: Restore the files from a backup or recover deleted originals

    Restore from an external backup, File History or OneDrive's version history, choosing a date before the attack. Connect the backup drive only after the scans are clean, or the ransomware encrypts it too.

    If there is no backup, file recovery software can sometimes find the deleted originals, because some ransomware writes an encrypted copy and deletes the original file.

    Stop writing to the drive and try recovery on Windows 11 or Windows 10 before new files overwrite the space.

    Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix

Instructions for each browser and system

The detailed steps for every browser and system this guide covers. Open the one you use.

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment.

Windows 7 / Vista / XP

  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. - it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list.Windows 7/XP

Windows 10 / Windows 8

  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot.Choose an option
  7. Go to Advanced options.Advanced options
  8. Select Startup Settings.Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking.Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following: Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files
  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter): %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

From our report of Dec 2019 · not reviewed since

Get rid of the damaged system files and remove Bitx cryptovirus

Bitx ransomware virus is the threat that should be removed as quickly as possible, so infection cannot spread further on the computer.

When the machine gets affected more than your personal files, it becomes even more difficult to get rid of the virus itself and the damage left behind.

You need to remove Bitx ransomware by running an anti-malware program on the computer that can fully check all parts of the machine and delete the threat completely, so your files can be recovered. This may become difficult due to changes in the system, so rely on the step-by-step guide below that provides additional tips.

Bitx ransomware removal can be achieved with antivirus programs or applications like , or . However, the most important thing you need to do before restoring data is cleaning corrupted files from the system folders or fixing the damage using optimization software like .

[GI=method-1]Reboot the machine in a Safe Mode with Networking so Bitx ransomware can be completely terminated

[GI=method-2]System Restore is the feature that can help with virus elimination and damage

Windows Previous Versions is the feature useful for data recovery

When you enable System Restore, you can rely on Windows Previous Versions for your encrypted files

ShadowExplorer as file recovery method

Try ShadowExplorer if Bitx ransomware left Shadow Volume Copies untouched

Decryption tool for Bitx ransomware is not developed yet

Some versions of the Dharma can be decrypted with RakhniDecryptor try is for Bitx virus

Report it and recover your files

Report it

Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.

United States
FBI IC3 · FTC ReportFraud

Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.

Protect the files you restore

Restore only after the scans are clean and the PC no longer shows files that end in .bitx and no longer open; otherwise the restored copies can be damaged again.

Then build a backup that survives the next infection:

  • one copy in the cloud with version history
  • one on an external drive that is disconnected between backups
  • the working copy on the PC

Version history matters because a backup that syncs damaged files overwrites the good ones.

How to do this with the tools built into Windows: the 3-2-1 backup rule on Windows.

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices.

Avoid any unwanted government tracking or spying by going totally anonymous on the internet.

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings.

Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact - you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use for the data restoration process.

Questions about Bitx ransomware

How do I open .bitx files?

You cannot open them by renaming or with another program, because the content of files ending in .bitx has been encrypted. The only ways back are a working decryptor for the family, or clean copies from elsewhere:

  • OneDrive versions
  • File History
  • an offline backup drive
  • Previous Versions if the ransomware did not delete them

Identify the family first by uploading the ransom note and one encrypted file to ID Ransomware or No More Ransom. Avoid websites and programs that promise to open any encrypted file; they do not work and some are scams.

Should I pay the ransom?

We advise against it, and so do the FBI, Europol and national cyber agencies. Payment does not guarantee a working tool: some attackers never reply, some tools damage files, and some variants have no decryptor at all. Paying also funds further attacks and can make you a target again.

Before considering payment, try every recovery option in this guide and report the attack. Companies must involve their legal adviser and insurer, because payments to sanctioned groups can be illegal. If files are truly irreplaceable, store the encrypted copies and wait; decryptors sometimes appear later.

Is there a free Bitx ransomware decryptor?

We last checked on 6 October 2026, and for Bitx ransomware no free decryptor is known. We check No More Ransom, which collects free tools from police and security companies, and the decryptor pages of the major antivirus vendors. A working decryptor exists only when the encryption has a flaw or the keys were leaked or seized.

Ignore sites and videos that offer a "Bitx ransomware decryptor" for download or for a fee: these are usually scams or malware. Real decryptors are free and come from known security companies or law enforcement. Keep the encrypted files in case a tool appears later.

Can a data-recovery company decrypt my files for a fee?

Only if a decryptor already exists or the company pays the attackers for you. Some "ransomware recovery" services advertise that they can decrypt families with no known flaw; in practice they negotiate with the attackers and add their own fee. Others use the same free tools listed on No More Ransom.

Before you hire anyone, ask in writing how they will recover the files, whether they will contact the attackers and what happens if they fail. A legitimate service answers clearly. If a free decryptor exists for your family, you can run it yourself.

How did Bitx ransomware get on my computer?

The way Bitx ransomware spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened. On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password.

Think back to what was downloaded or installed in the days before files that end in .bitx and no longer open, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.

Did Bitx ransomware steal my files or passwords?

We do not know yet. Nothing published so far shows data theft by Bitx ransomware, but the only confirmed sign is files that end in .bitx and no longer open, which says nothing about what happened before. Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.

From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.

Is Bitx ransomware the same as other ransomware with a similar name?

Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.

Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.

Can I delete Info.hta?

Yes, the note itself is harmless text and deleting it does not affect your files. Keep at least one copy first, outside the infected PC. Info.hta contains your personal ID and the attackers' contact details, which identification services use to tell which family encrypted your files, and which a decryptor may need later.

Police reports also ask for it. Once you have saved a copy, you can remove the notes from every folder after the ransomware program has been removed and your files are restored or backed up.

My files got .bitx overnight. What happened?

Ransomware often runs at night or when the PC is idle, so the encryption finishes before anyone notices. It usually entered earlier through a cracked program, a fake installer, an e-mail attachment or remote desktop with a weak password.

The .bitx extension marks every file it reached. Start by disconnecting the PC from the network, then identify the family from the ransom note and one encrypted file, check for a decryptor, and look for copies in backups and OneDrive before you consider anything else.

Will Fortect remove Bitx ransomware?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For Bitx ransomware, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

  1. Microsoft: Macro malware (read October 6, 2026)
  2. Virustotal: malware detection rate (read October 6, 2026)
  3. Virusai: Virusai (read October 6, 2026)
  4. CISA: StopRansomware (read October 6, 2026)
  5. No More Ransom (read October 6, 2026)

More removal guides

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