Severity scale:  
  (98/100)

BlackRuby2 ransomware. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware

BlackRuby2 is a new and dangerous ransomware-type infection

BlackRuby2 ransom note image

BlackRuby2 is a file-encrypting virus which considered to be the latest version of BlackRuby ransomware. The malware uses .BlackRuby2 extension after successful encryption[1] and the filenames are renamed to Encrypted[random].BlackRuby2. Afterward, victims are informed about the infection in HOW-TO-DECRYPT-FILES.txt file which is also known as the ransom note and urged to contact the crooks via BlackRuby@Tutanota.com.

Name BlackRuby2
Type Ransomware
Extension .BlackRuby2
Ransom note HOW-TO-DECRYPT-FILES.txt
Indicated e-mail addresses BlackRuby@Tutanota.com
Symptoms Victims are unable to use any of the files which have been appended with the extension after the encryption. 
Decryptable No
Removal Before trying alternative file recovery methods, you must uninstall BlackRuby2. For safe elimination, we suggest using a professional antivirus, like Reimage.

Here is the fraction of the ransom-demanding message by Black Ruby 2 ransomware:

[HOW TO DECRYPT FILES]

1. Copy “Identification Key”.
2. Send this key with two encrypted files (less than 5 MB) for trust us to email address “BlackRuby@Tutanota.com” or on the Tor network
“TheBlackRuby@Torbox3uiot6wchz.onion” (register in the torbox3uiot6wchz.onion and then send your request to our email address)
3. We decrypt your two files and send them to your email.
4. After ensuring the integrity of the files, you must pay us with bitcoin and
send transaction code to our email (get our bitcoin address by email).
5. You get “Black Ruby Decryptor” Along with the private key of your system.
6. Everything returns to the normal and your files will be released.

Developers of BlackRuby2 use metaphor in the ransom note to make sure that the message looks sophisticated. However, this is simply a way to make you believe that there is no other way to recover your files. At this point, we want to assure you that there are multiple alternative ways which can help you to decrypt the data without paying the ransom.

While the previous variant was demanding $650 in Bitcoins, we believe that the criminals now have increased the amount of the ransom. Although, there is still no reliable information to confirm that. However, we advise you to never agree on making the payment for BlackRuby 2 decrypter.

Below you will find instructions showing how to get back the access to the files which are locked by the ransomware. Our experts strongly suggest you try all the given methods. This way you will find the tool which helps to recover the most of the files.

However, before you use them, you must remove BlackRuby2 from your system. This virus is a dangerous cyber threat which can disguise as legitimate system processes and trick you into deleting them. Additionally, criminals have made some alterations to the ransomware. Likewise, there is no way to be sure that it is not programmed to infiltrate more malware on your computer.

Therefore, you should complete BlackRuby2 removal as soon as possible. For that, we suggest employing an easy-to-use security tool, like Reimage. This software will help you to eliminate the cyber infection with only a few clicks, and then you will be able to proceed with the file recovery.

Although, if you cannot install the antivirus, it is likely that the ransomware is protecting itself against elimination. In this case, you should reboot your system into Safe Mode and then try to get rid of BlackRuby2 with the help of malware removal tool. A detailed guide on how to prepare your computer for the procedure is attached at the end of this article.

Ransomware travels attached to the spam email

Usually, ransomware enters the system via an infected spam email[2]. Criminals make a malicious attachment, append it to the genuine-looking email and send worldwide. Since most people do not pay close attention when opening letters, they manually infiltrate the virus.

However, you can protect your computer from ransomware if you closely monitor the emails you receive. Do NOT open any messages sent by an unknown sender or the company you have never had business with. Additionally, if you accidentally open the letter, do NOT click on the link under any circumstances since it is the place where malware hides.

The easiest BlackRuby2 uninstall guide 

At first, we want to warn you not to try to remove BlackRuby2 manually. NoVirus.uk[3] team says that such dangerous cyber threats are sophisticated. They might trick you into damaging your system by impersonating innocent computer processes or files. Likewise, rely on the help of the professional or get a robust antivirus.

At the end of this article, you will find a step-by-step guide showing how to uninstall BlackRuby2 ransomware from the infected system. It is important that you would follow it attentively to avoid any damage. Later, you will be able to try multiple recovery techniques to get back your data.

For BlackRuby2 removal, we highly recommend using Reimage. This is a professional software which is easy to use even for novice computer user. However, we also advise you to try Reimage and Malwarebytes Anti Malware

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall BlackRuby2 ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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To remove BlackRuby2 virus, follow these steps:

Remove BlackRuby2 using Safe Mode with Networking

If ransomware has infected your system, you must first prepare for its removal. Below you will find ways how to disable the virus by booting the PC into Safe Mode.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove BlackRuby2

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete BlackRuby2 removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove BlackRuby2 using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of BlackRuby2. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that BlackRuby2 removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove BlackRuby2 from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by BlackRuby2, you can use several methods to restore them:

Get Data Recovery Pro to retrieve your files

Experts offer a professional recovery tool which can get back deleted or wrecked files. Additionally, it might be useful to get this software for recovering encrypted data.

You can use Windows Previous Versions Feature

Users can take advantage of the ability to travel back in time with Windows Previous Versions feature. However, this function is only available if you have enabled System Restore before.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Try ShadowExplorer software

Check if the ransomware hasn't deleted Shadow Volume Copies form the system and try this method:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Unfortunately, BlackRuby2 decryptor is not available yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from BlackRuby2 and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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