BSOD Error virus: what it is and how to remove it
If your browser suddenly begins flashing frightening messages about the supposedly critical condition of your computer – ignore them – it's probably a BSOD Error virus trying to trick you. And the scammers behind it are not new in the business.
Facts checked October 7, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.
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BSOD Error virus: summary
| Detection names | No Microsoft detection name is known |
|---|---|
| Distribution | Not recorded in the old report |
| Damage | Not recorded in the old report |
| Name | BSOD Error virus |
| Type | Adware extension |
| Symptoms | An unknown program in Installed apps |
| Removal | Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged. Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free. |
Show 4 more facts
| Evidence | One write-up by a security site; details still limited |
|---|---|
| Program | BSOD Error virus |
| First seen | 26 August 2016 |
| Facts checked | 7 October 2026 |
Is BSOD Error virus dangerous?
From our report of Aug 2016 · not reviewed since
More from our earlier report on BSOD Error virus
- BSOD: dllRegisterSetting has detected the error code 0x80060402 Window's DefenderError code: 0x80016CFA STOP: 0x0000007B INACCESSIBLE_BOOT_DEVICE Error code 0x800610A3 while starting Window's Defender due to Malware Activity Window's Defender time out error code: 0x000B0043 Error code 0x800610A3 unauthorized access to registry dll Please contact MICROSOFT CERTIFIED technicians At Toll-Free: 888-980-3085 to immediately rectify the issue to prevent Data Loss.
How BSOD Error virus got into your browser
From our report of Aug 2016 · not reviewed since
If your browser suddenly begins flashing frightening messages about the supposedly critical condition of your computer – ignore them – it's probably a BSOD Error virus trying to trick you.
And the scammers behind it are not new in the business. They know exactly what buttons to push to make their plan work. This time, they employ adware programs to generate fake Blue Screen of Death (BSOD) notifications on the infected computer's Internet browser.
BSOD is an error screen Windows uses to inform the user about the problems and malfunctions that occur in the system. Since it mainly warns about system errors, it untypical for the Windows BSOD screen to appear on the browser. It is a primary indication that you are dealing with some nasty malware.
Numerous adware viruses can generate these notifications, so we cannot provide you with a name of one specific distributor you should look out for. Nevertheless, if such ads start emerging on your computer, please scan it with to find the origin of the problem and remove BSOD Error virus from your computer.
When the adware carrying BSOD Error notifications infiltrates the computer, it will start generating notifications about a supposed malware attack. It tries to deceive the user into thinking that the only way to solve this problem is with the help of a remote tech support technician. The fake message may look similar to the one displayed in the picture above or say something like this:
As you can see, the message is primarily based on the scare tactics to keep the users from closing the Internet browser and figuring out about the fraud. But if you called the indicated number you would be offered no actual help.
Instead, the fake "Microsoft-Certified technicians" will try to persuade you into buying some non-existent tech support contract or some software to remove the "detected" malware from the computer. If you feel pressured into purchasing something you do not need, do not hesitate, hand up immediately and make sure you perform the BSOD Error removal before the scammers think of new, more fraudulent ways to swindle you out of your money.
How to remove BSOD Error virus
How to remove the BSOD Error virus extension
Do the browser steps in every browser and profile on the PC, then check Windows for the program that installed the extension.
Step 1: Remove extensions you did not add
In Chrome open
chrome://extensions, in Edgeedge://extensions, and in Firefox the menu > Extensions and themes.Remove every extension you do not remember adding, especially search, new tab, coupon, PDF, weather or video downloader add-ons. Check every browser and every profile, because each keeps its own list.
If an extension has no Remove button or comes back, a browser policy holds it (see "Managed by your organization" in the procedure below). The pages are the same on Windows 11 and Windows 10.
Chrome on Windows 11: More > Extensions > Manage extensions. Full procedure with screenshots: Remove a browser extension
Step 2: Uninstall BSOD Error virus
BSOD Error virus is removed like any other program, from the list of installed apps. In Windows 11 that is Settings > Apps > Installed apps, in Windows 10 Settings > Apps > Apps & features, and in both you can also use Control Panel > Programs and Features.
Select BSOD Error virus, click Uninstall and follow the uninstaller to the end. Then look at the entries just above and below it when the list is sorted by date: bundled programs install at the same minute.
Full procedure with screenshots: Uninstall a program or app in Windows On uGetFix
Step 3: Reset the browser
A reset removes what the steps above could miss:
- changed start pages
- site permissions
- hidden settings
In Chrome open Settings > Reset settings > Restore settings to their original defaults; in Edge Settings > Reset settings; in Firefox Help > More troubleshooting information > Refresh Firefox.
Tip: Bookmarks and saved passwords stay, while extensions are turned off and the search engine and start page return to the defaults.
Reset every browser on the PC, including Edge, which Windows 11 and Windows 10 always have.
Chrome on Windows 11: Settings > Reset settings. Full procedure with screenshots: Reset a browser and fix a hijacked search engine
Step 4: Scan the PC, then run the offline scan
A scan finds the parts of BSOD Error virus that the manual steps cannot see. In Windows Security > Virus & threat protection > Scan options, start a Full scan and quarantine what it reports.
Follow it with Microsoft Defender Antivirus (offline scan) > Scan now, which restarts the PC and checks the disk while Windows and the malware are not running.
It takes about 15 minutes and works the same in Windows 11 and Windows 10. If either scan finds something, run the full scan again after removal until it comes back clean.
Windows 11: Windows Security > Virus & threat protection > Scan options. Full procedure with screenshots: Run a Microsoft Defender Offline scan
Instructions for each browser and system
The detailed steps for every browser and system this guide covers. Open the one you use.
Uninstall from Windows
Uninstall from Windows 10/8:
- Type Control Panel into the Windows search box and open the result.
- Under Programs, select Uninstall a program.
Uninstall from Windows 7/XP:
- Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
- In Control Panel, select Programs > Uninstall a program.
Remove the unwanted program:
- In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
- If User Account Control appears, click Yes to confirm, then complete the removal.
Remove from Google Chrome
Delete malicious extensions from Google Chrome:
- Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
- In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.
Clear cache and web data from Chrome:
- Click on Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.
Change your homepage:
- Click menu and choose Settings.
- Look for a suspicious site in the On startup section.
- Click on Open a specific or set of pages and click on three dots to find the Remove option.
Reset Google Chrome:
If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:
- Click on Menu and select Settings.
- In the Settings, scroll down and click Advanced.
- Scroll down and locate Reset and clean up section.
- Now click Restore settings to their original defaults.
- Confirm with Reset settings.
Remove from Microsoft Edge
Delete unwanted extensions from MS Edge:
- Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
- From the list, pick the extension and click on the Gear icon.
- Click Remove.
Clear cookies and other browser data:
- Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
- Under Clear browsing data, pick Choose what to clear.
- Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.
Restore new tab and homepage settings:
- Click the menu icon and choose Settings.
- Then find On startup section.
- Click Remove next to any suspicious startup page.
Reset MS Edge if the above steps did not work:
- Press on Ctrl + Shift + Esc to open Task Manager.
- Click on More details arrow at the bottom of the window.
- Select Details tab.
- Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.
Delete extensions from MS Edge (Chromium):
- Open Edge and click select Settings > Extensions.
- Delete unwanted extensions by clicking Remove.
Clear cache and site data:
- Click on Menu and go to Settings.
- Select Privacy, search and services.
- Under Clear browsing data, pick Choose what to clear.
- Under Time range, pick All time.
- Select Clear now.
Reset Chromium-based MS Edge:
- Click on Menu and select Settings.
- On the left side, pick Reset settings.
- Select Restore settings to their default values.
- Confirm with Reset.
- This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.
Remove from Mozilla Firefox (FF)
Remove dangerous extensions:
- Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
- Select Add-ons.
- In here, select the unwanted extension and click Remove.
Reset the homepage:
- Click three horizontal lines at the top right corner to open the menu.
- Choose Settings.
- Under Home, set your preferred homepage and new tab settings.
Clear cookies and site data:
- Click Menu and pick Settings.
- Go to Privacy & Security section.
- Scroll down to locate Cookies and Site Data.
- Click on Clear Data...
- Select Cookies and Site Data and Temporary cached files and pages, then click Clear.
Reset Mozilla Firefox
If clearing the browser as explained above did not help, reset Mozilla Firefox:
- Open Mozilla Firefox browser and click the Menu.
- Go to Help and then choose Troubleshooting Information.
- Under Give Firefox a tune up section, click on Refresh Firefox...
- Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.
Delete from Safari
Remove dangerous extensions:
- Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
- Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.
Clear history and website data:
- Click Safari in the menu and pick Clear History.
- Set Clear to all history and confirm with Clear History.
Reset Safari:
- Click Safari in the menu and select Preferences > Advanced.
- Enable Show Develop menu in menu bar.
- From the menu bar, click Develop and select Empty Caches.
Delete from macOS
Remove the unwanted application:
- From the menu bar, select Go > Applications.
- In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).
Delete leftover files and folders:
- Select Go > Go to Folder.
- Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
- Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.
- Finally, empty the Trash to permanently remove the leftovers.
Choose a proper web browser and improve your safety with a VPN tool
Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online.
One of the basic means to add a layer of security - choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features.
However, if you want true anonymity, we suggest you employ a powerful VPN - it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.
Lost your files? Use data recovery software
While some files located on any computer are replaceable or useless, others can be extremely valuable.
Family photos, work documents, school projects - these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur:
- power cuts
- Blue Screen of Death errors
- hardware failures
- crypto-malware attack
- even accidental deletion
To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, can be your only hope to retrieve your invaluable files.
From our report of Aug 2016 · not reviewed since
How to stop the scammers from infecting your computer with malware?
First off, we must point out that BSOD Error is not an individual virus.
These fake notifications are most likely just a small part of a much larger advertising base. To avoid such fraudulent ads, you have to protect your computer from adware infiltration, as well as viruses like browser hijacker that are also known for generating ads and redirecting to malicious sites.
These viruses usually spread via insecure websites on which they are disguised as legitimate video/audio streaming software, PDF converters, and similar applications. So, the users unknowingly install these PUPs on their computers.
Malware creators can be exposed if you choose "Advanced" or "Custom" settings when installing software on your system. In the following installation stages, look for the list of software package components and carefully double-check whether all of them are reliable and necessary.
From our report of Aug 2016 · not reviewed since
How do you remove BSOD Error virus?
Though BSOD Error virus may seem dangerous, it can only bring damage if you interact with it.
Otherwise, you can remove it from your computer just like any other adware infection. Are you ready to fight this malware off? If you are not sure where to start, we have a few options for you. There is manual BSOD Error removal.
Since it is unknown what PUP exactly is causing the BSOD Error ads, it might be difficult or even impossible to locate and remove it from your computer. You can try looking through the list of recently installed applications and see if you notice anything suspicious there.
But a more guaranteed option is to remove BSOD Error automatically using some professional and reputable antivirus suite. The program will track the virus for your and shield your computer from similar infections in the future.
Questions about BSOD Error virus
Can I safely uninstall BSOD Error virus?
If you did not install BSOD Error virus yourself and it is not part of your hardware or a program you rely on, yes. Uninstalling an unwanted program does not harm Windows.
Before you do, search the exact name and publisher to be sure it is not a driver tool, a printer utility or a game launcher with an odd name. Then remove it from Settings, Apps, Installed apps.
Ignore any offers or warnings in its uninstaller about losing protection or performance. Afterwards check Startup apps and your browsers for leftovers, and restart once to confirm that it does not reinstall itself.
BSOD Error virus will not uninstall. What can I do?
First restart the PC and try again, because the program may have been running and locked its own files. If the uninstaller is missing or fails, start Windows in Safe Mode, where most third-party programs do not start, and remove BSOD Error virus from Installed apps there.
If it still refuses, delete its startup entry and its scheduled task, restart, and try once more. A program that actively prevents removal is behaving like malware, so finish with a Microsoft Defender offline scan. Avoid third-party uninstallers offered on search ads; several of them are unwanted programs themselves.
I clicked on one of the ads. Am I infected?
Probably not. Clicking an ad usually only opens a page, and a page cannot install programs on an up-to-date Windows PC without your help.
You are at risk only if you then downloaded and ran a file, allowed notifications, entered card or login details, or called a phone number shown on the page. Delete any download and run a full and offline scan.
Change passwords you typed, from a clean device. Call your bank if you gave card details. If you called a number or allowed remote access, see the next question.
An ad showed a phone number and I called it. What now?
The number belongs to scammers, not to Microsoft or an antivirus company. If you only talked, hang up and do not call back. If you let them connect to the PC, disconnect it from the internet, uninstall the remote access program they used, such as AnyDesk, TeamViewer, ScreenConnect or UltraViewer, and run a full and offline scan.
If you paid or gave bank details, call your bank at once on the number printed on your card. Change any passwords you typed while they were connected, and report the call.
Can adware slow down my PC?
Yes. Adware runs in the background, loads ad scripts, opens extra tabs and contacts its servers, all of which use processor time, memory and bandwidth. Ad-heavy extensions also slow down every page, because they inspect and change it before you see it.
The effect is strongest on older PCs and when several adware programs arrived together. After removal, restart the PC and check Task Manager for anything still using a lot of resources that you do not recognise. Speed usually returns to normal once the ads stop.
Does adware steal passwords?
Ordinary adware is built to show ads, not to steal logins, and most of it never touches saved passwords. The line is blurry, though. Extensions that can read every page could capture what you type, and adware ads sometimes lead to phishing pages that ask for passwords directly.
If you entered credentials on a page reached through an ad, change that password from a clean device and turn on two-step verification. Otherwise, removing adware extension and clearing cookies is usually enough.
Why didn't my antivirus catch BSOD Error virus?
Many security products do not block adware or notification sites by default, because users often agreed to them, even through a misleading prompt. Notification spam installs nothing at all, so there is no file to detect.
In Windows 11 you can make Microsoft Defender block potentially unwanted apps: open Windows Security > App & browser control > Reputation-based protection settings and turn on Potentially unwanted app blocking. If notifications caused the pop-ups, no scanner will report them; the fix is in the browser's site settings.
What is BSOD Error?
If your browser suddenly begins flashing frightening messages about the supposedly critical condition of your computer, ignore them, it's probably a BSOD Error virus trying to trick you. And the scammers behind it are not new in the business.
The summary table at the top of this guide lists the type, the detection names, the symptoms and the damage of BSOD Error. Reading it first helps you decide whether your computer shows the same signs. The removal plan below it works in order, from the safest step to the more thorough ones.
Will Fortect remove BSOD Error virus?
Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.
For BSOD Error virus, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.
Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.
Sources
- Google Chrome Help: Use notifications to get alerts (no longer online) (read October 7, 2026)
- FTC: How to recognize, remove and avoid malware (read October 7, 2026)
- Microsoft Learn: Microsoft Defender Offline (read October 7, 2026)
- Microsoft Learn: How Microsoft names malware (read October 7, 2026)