Remove “Warning: Internet Security Damaged” virus (Free Instructions) - Nov 2017 update

removal by Olivia Morelli - - | Type: Malware

“Warning: Internet Security Damaged” virus Removal Guide

What is “Warning: Internet Security Damaged” virus?

“Windows Internet Security Damaged” alert is fake: Do not call the tech support scammers!

"Warning: Internet Security Damaged" virus displays a fake message about system status

“Warning: Internet Security Damaged” virus is a deceptive software that sends fake security alerts via victim's browser. If you encountered one already, you should scan your computer and remove Tech Support malware[1] that sends you these misleading alerts. Understand us correctly – these messages state complete lies about your device system, and you should not believe what they say about “suspicious connection” that was trying to access your logins, banking details, and similar information.

These messages show up after “Warning: Internet Security Damaged” malware gets into the computer system, and it functions similarly like adware-type programs do. They urge the victim to call “help desk” for help. In addition, the following statement is provided in the message:

A Suspicious Connection Was Trying To Access Your Logins, Banking Details & Tracking Your Internet Activity

Your TCP Connection was Blocked by Firewall.

However, if you looked closely, you would notice some bizarre details. First of all, these suspicious pop-ups appear in browser windows[2]. An internet page cannot scan your computer system and detect threats, to say at least. Next, the message is written in a style that apparently indicates that it is meant to scare the computer user.

It suggests visiting nearest Windows service center or calling the help desk, and clearly, the vast of users have no choice but to choose the latter option. However, this intrusive pop-up is nothing more but a scam, and you should not fall for these claims.

Please, do not call the provided number, because these scammers have nothing to do with Microsoft support. You should remove Warning: Internet Security Damaged virus as soon as you notice these ads. For that, we recommend using ReimageIntego or SpyHunter 5Combo Cleaner software.

Lesvirus.fr team[3] states that scammers working behind these programs seek to scare the victim and make him/her concerned about the computer status. They want these victims to call them so that they could tell lies about the computer system, gain user’s trust and convince him/her to purchase a rogue anti-malware product.

In some cases, scammers ask to provide credit card details or give them access to the computer system via a remote administration tool. If the person that claims to be a “technician” asks you for something like that, hang up and remove “Warning: Internet Security Damaged” malware from the system using a reputable malware removal software.

New scam method of 2017: “Suspicious Connection” alert pretends to be from Microsoft

Warning: Internet Security Damaged scam"Warning: Internet Security Damaged" alerts are fake messages from tech support scammers. These pop-ups show up on phishing websites that user can visit unexpectedly or be redirected to by malicious programs.

In 2017, we have seen a rise in Microsoft tech support scams, and “Suspicious Connection” virus is yet one of them. This deceptive program will launch phishing pages for you and display “A Suspicious Connection Was Trying To Access Your Logins, Banking Details & Tracking Your Internet Activity” message for you on a daily basis, urging to call tech support for help. Clearly, fraudsters behind these fake ads just want to swindle money from you and trick you into buying useless programs or services from them.

Please, do not provide any personal information for them. Keep your credit card information, full name, and remote connection logins to yourself! Cybercriminals might attempt to make you buy something, and if you refuse to do so, they can “kindly” suggest fixing your computer remotely.

Bear in mind that giving access to fraudsters is NOT a good idea as they will undoubtedly plant malware on the system (ransomware, remote access trojan or similar). Although scammers tend to change their phone number every once in a while, the number noticed in “A Suspicious Connection” campaigns was +1-855-559-2111.

If you encountered a pop-up promoting this scam, remove Suspicious Connection virus immediately using a proper security software.

Facts about prevalence of depective malware

If you are interested to know how does “Warning: Internet Security Damaged” hijack computers, then you should read this paragraph carefully. This suspicious software spreads along with other untrustworthy third-party applications available to download on numerous file sharing sites.

To make sure you install programs without any rogue components added to them, we suggest choosing Advanced or Custom installation settings and then deselecting all suspicious components added to your download.

Otherwise, you might start encountering “Warning: Internet Security Damaged” ads right after installation of some free program. You can never know which program has some programs bundled alongside it and which one does not without checking its installation settings. That is the reason not to rely on default or standard installation settings, too.

Remove Warning: Internet Security Damaged scam alerts

If “Warning: Internet Security Damaged” virus already bothers you on a daily basis, do not waste your time anymore trying to close these ads manually. To get rid of them once and for all, you should uninstall this virus using a decent malware removal tool.

To remove “Warning: Internet Security Damaged” pop-ups, use ReimageIntego or similar software. We do not recommend you to uninstall it manually since this hideous program might be able to hide its components deeply in the computer system.

However, we have still provided basic “Warning: Internet Security Damaged” removal instructions below just to give the idea where you should look for its components.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of “Warning: Internet Security Damaged” virus. Follow these steps

Uninstall from Windows

Remove the deceptive adware using instructions provided below. It won't be easy to identify the virus, but try your best. You should start by uninstalling all suspicious-looking programs first.

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

Removing unknown Chrome extensions can help you to get rid of “Warning: Internet Security Damaged” or “Suspicious Connection” alerts.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “Warning: Internet Security Damaged” registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting “Warning: Internet Security Damaged” virus

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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