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Remove “Warning: Internet Security Damaged” virus (Free Instructions) - Nov 2017 update

removal by Olivia Morelli - - | Type: Malware

“Windows Internet Security Damaged” alert is fake: Do not call the tech support scammers!

"Warning: Internet Security Damaged" virus displays a fake message about system status

“Warning: Internet Security Damaged” virus is a deceptive software that sends fake security alerts via victim's browser. If you encountered one already, you should scan your computer and remove Tech Support malware[1] that sends you these misleading alerts. Understand us correctly – these messages state complete lies about your device system, and you should not believe what they say about “suspicious connection” that was trying to access your logins, banking details, and similar information.

These messages show up after “Warning: Internet Security Damaged” malware gets into the computer system, and it functions similarly like adware-type programs do. They urge the victim to call “help desk” for help. In addition, the following statement is provided in the message:

A Suspicious Connection Was Trying To Access Your Logins, Banking Details & Tracking Your Internet Activity

Your TCP Connection was Blocked by Firewall.

However, if you looked closely, you would notice some bizarre details. First of all, these suspicious pop-ups appear in browser windows[2]. An internet page cannot scan your computer system and detect threats, to say at least. Next, the message is written in a style that apparently indicates that it is meant to scare the computer user.

It suggests visiting nearest Windows service center or calling the help desk, and clearly, the vast of users have no choice but to choose the latter option. However, this intrusive pop-up is nothing more but a scam, and you should not fall for these claims.

Please, do not call the provided number, because these scammers have nothing to do with Microsoft support. You should remove Warning: Internet Security Damaged virus as soon as you notice these ads. For that, we recommend using Reimage Reimage Cleaner Intego or SpyHunter 5Combo Cleaner software. team[3] states that scammers working behind these programs seek to scare the victim and make him/her concerned about the computer status. They want these victims to call them so that they could tell lies about the computer system, gain user’s trust and convince him/her to purchase a rogue anti-malware product.

In some cases, scammers ask to provide credit card details or give them access to the computer system via a remote administration tool. If the person that claims to be a “technician” asks you for something like that, hang up and remove “Warning: Internet Security Damaged” malware from the system using a reputable malware removal software.

New scam method of 2017: “Suspicious Connection” alert pretends to be from Microsoft

Warning: Internet Security Damaged scam
"Warning: Internet Security Damaged" alerts are fake messages from tech support scammers. These pop-ups show up on phishing websites that user can visit unexpectedly or be redirected to by malicious programs.

In 2017, we have seen a rise in Microsoft tech support scams, and “Suspicious Connection” virus is yet one of them. This deceptive program will launch phishing pages for you and display “A Suspicious Connection Was Trying To Access Your Logins, Banking Details & Tracking Your Internet Activity” message for you on a daily basis, urging to call tech support for help. Clearly, fraudsters behind these fake ads just want to swindle money from you and trick you into buying useless programs or services from them.

Please, do not provide any personal information for them. Keep your credit card information, full name, and remote connection logins to yourself! Cybercriminals might attempt to make you buy something, and if you refuse to do so, they can “kindly” suggest fixing your computer remotely.

Bear in mind that giving access to fraudsters is NOT a good idea as they will undoubtedly plant malware on the system (ransomware, remote access trojan or similar). Although scammers tend to change their phone number every once in a while, the number noticed in “A Suspicious Connection” campaigns was +1-855-559-2111.

If you encountered a pop-up promoting this scam, remove Suspicious Connection virus immediately using a proper security software.

Facts about prevalence of depective malware

If you are interested to know how does “Warning: Internet Security Damaged” hijack computers, then you should read this paragraph carefully. This suspicious software spreads along with other untrustworthy third-party applications available to download on numerous file sharing sites.

To make sure you install programs without any rogue components added to them, we suggest choosing Advanced or Custom installation settings and then deselecting all suspicious components added to your download.

Otherwise, you might start encountering “Warning: Internet Security Damaged” ads right after installation of some free program. You can never know which program has some programs bundled alongside it and which one does not without checking its installation settings. That is the reason not to rely on default or standard installation settings, too.

Remove Warning: Internet Security Damaged scam alerts

If “Warning: Internet Security Damaged” virus already bothers you on a daily basis, do not waste your time anymore trying to close these ads manually. To get rid of them once and for all, you should uninstall this virus using a decent malware removal tool.

To remove “Warning: Internet Security Damaged” pop-ups, use Reimage Reimage Cleaner Intego or similar software. We do not recommend you to uninstall it manually since this hideous program might be able to hide its components deeply in the computer system.

However, we have still provided basic “Warning: Internet Security Damaged” removal instructions below just to give the idea where you should look for its components.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “Warning: Internet Security Damaged” virus, follow these steps:

Uninstall “Warning: Internet Security Damaged” from Windows systems

Remove the deceptive adware using instructions provided below. It won't be easy to identify the virus, but try your best. You should start by uninstalling all suspicious-looking programs first.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Warning: Internet Security Damaged” and related programs
    Here, look for “Warning: Internet Security Damaged” or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Erase “Warning: Internet Security Damaged” from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Warning: Internet Security Damaged” or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of “Warning: Internet Security Damaged” from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Warning: Internet Security Damaged” and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Warning: Internet Security Damaged” removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Eliminate “Warning: Internet Security Damaged” virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Warning: Internet Security Damaged” should be removed from your Microsoft Edge browser.

Delete “Warning: Internet Security Damaged” from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Warning: Internet Security Damaged” and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Warning: Internet Security Damaged” removal. Click on 'Reset Firefox' button for a couple of times

Remove “Warning: Internet Security Damaged” from Google Chrome

Removing unknown Chrome extensions can help you to get rid of “Warning: Internet Security Damaged” or “Suspicious Connection” alerts.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Warning: Internet Security Damaged” and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “Warning: Internet Security Damaged” removal. Click on 'Reset' button to complete your removal

Uninstall “Warning: Internet Security Damaged” from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Warning: Internet Security Damaged” or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Warning: Internet Security Damaged” removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. Rico says:
    August 31st, 2016 at 10:49 am

    Just removed this damn malware from my computer.

  2. Ronnald says:
    August 31st, 2016 at 10:49 am

    How far these tech support scammers can go?!?!

  3. Mali says:
    August 31st, 2016 at 10:54 am

    Indian tech support scammers again, I guess??

  4. Vlad says:
    August 31st, 2016 at 10:55 am

    Dont believe what these fake pop-up messages say!!! never!!! they come from your browser, not from your antivirus! theres difference that you should notice!

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