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Remove “Warning: Internet Security Damaged” virus (Free Instructions) - Nov 2017 update

removal by Olivia Morelli - - | Type: Malware

“Windows Internet Security Damaged” alert is fake: Do not call the tech support scammers!

"Warning: Internet Security Damaged" virus displays a fake message about system status

“Warning: Internet Security Damaged” virus is a deceptive software that sends fake security alerts via victim's browser. If you encountered one already, you should scan your computer and remove Tech Support malware[1] that sends you these misleading alerts. Understand us correctly – these messages state complete lies about your device system, and you should not believe what they say about “suspicious connection” that was trying to access your logins, banking details, and similar information.

These messages show up after “Warning: Internet Security Damaged” malware gets into the computer system, and it functions similarly like adware-type programs do. They urge the victim to call “help desk” for help. In addition, the following statement is provided in the message:

A Suspicious Connection Was Trying To Access Your Logins, Banking Details & Tracking Your Internet Activity

Your TCP Connection was Blocked by Firewall.

However, if you looked closely, you would notice some bizarre details. First of all, these suspicious pop-ups appear in browser windows[2]. An internet page cannot scan your computer system and detect threats, to say at least. Next, the message is written in a style that apparently indicates that it is meant to scare the computer user.

It suggests visiting nearest Windows service center or calling the help desk, and clearly, the vast of users have no choice but to choose the latter option. However, this intrusive pop-up is nothing more but a scam, and you should not fall for these claims.

Please, do not call the provided number, because these scammers have nothing to do with Microsoft support. You should remove Warning: Internet Security Damaged virus as soon as you notice these ads. For that, we recommend using Reimage Reimage Cleaner Intego or SpyHunter 5Combo Cleaner software.

Lesvirus.fr team[3] states that scammers working behind these programs seek to scare the victim and make him/her concerned about the computer status. They want these victims to call them so that they could tell lies about the computer system, gain user’s trust and convince him/her to purchase a rogue anti-malware product.

In some cases, scammers ask to provide credit card details or give them access to the computer system via a remote administration tool. If the person that claims to be a “technician” asks you for something like that, hang up and remove “Warning: Internet Security Damaged” malware from the system using a reputable malware removal software.

New scam method of 2017: “Suspicious Connection” alert pretends to be from Microsoft

Warning: Internet Security Damaged scam"Warning: Internet Security Damaged" alerts are fake messages from tech support scammers. These pop-ups show up on phishing websites that user can visit unexpectedly or be redirected to by malicious programs.

In 2017, we have seen a rise in Microsoft tech support scams, and “Suspicious Connection” virus is yet one of them. This deceptive program will launch phishing pages for you and display “A Suspicious Connection Was Trying To Access Your Logins, Banking Details & Tracking Your Internet Activity” message for you on a daily basis, urging to call tech support for help. Clearly, fraudsters behind these fake ads just want to swindle money from you and trick you into buying useless programs or services from them.

Please, do not provide any personal information for them. Keep your credit card information, full name, and remote connection logins to yourself! Cybercriminals might attempt to make you buy something, and if you refuse to do so, they can “kindly” suggest fixing your computer remotely.

Bear in mind that giving access to fraudsters is NOT a good idea as they will undoubtedly plant malware on the system (ransomware, remote access trojan or similar). Although scammers tend to change their phone number every once in a while, the number noticed in “A Suspicious Connection” campaigns was +1-855-559-2111.

If you encountered a pop-up promoting this scam, remove Suspicious Connection virus immediately using a proper security software.

Facts about prevalence of depective malware

If you are interested to know how does “Warning: Internet Security Damaged” hijack computers, then you should read this paragraph carefully. This suspicious software spreads along with other untrustworthy third-party applications available to download on numerous file sharing sites.

To make sure you install programs without any rogue components added to them, we suggest choosing Advanced or Custom installation settings and then deselecting all suspicious components added to your download.

Otherwise, you might start encountering “Warning: Internet Security Damaged” ads right after installation of some free program. You can never know which program has some programs bundled alongside it and which one does not without checking its installation settings. That is the reason not to rely on default or standard installation settings, too.

Remove Warning: Internet Security Damaged scam alerts

If “Warning: Internet Security Damaged” virus already bothers you on a daily basis, do not waste your time anymore trying to close these ads manually. To get rid of them once and for all, you should uninstall this virus using a decent malware removal tool.

To remove “Warning: Internet Security Damaged” pop-ups, use Reimage Reimage Cleaner Intego or similar software. We do not recommend you to uninstall it manually since this hideous program might be able to hide its components deeply in the computer system.

However, we have still provided basic “Warning: Internet Security Damaged” removal instructions below just to give the idea where you should look for its components.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
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Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “Warning: Internet Security Damaged” virus, follow these steps:

Uninstall “Warning: Internet Security Damaged” from Windows systems

Remove the deceptive adware using instructions provided below. It won't be easy to identify the virus, but try your best. You should start by uninstalling all suspicious-looking programs first.

To remove “Warning: Internet Security Damaged” from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to “Warning: Internet Security Damaged” (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase “Warning: Internet Security Damaged” from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove “Warning: Internet Security Damaged” from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for “Warning: Internet Security Damaged”-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove “Warning: Internet Security Damaged”, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to “Warning: Internet Security Damaged” and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the “Warning: Internet Security Damaged”-related entries.Uninstall from Mac 2

Get rid of “Warning: Internet Security Damaged” from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for “Warning: Internet Security Damaged” and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete “Warning: Internet Security Damaged” removal.Reset Internet Explorer

Eliminate “Warning: Internet Security Damaged” virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the “Warning: Internet Security Damaged”-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete “Warning: Internet Security Damaged” from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to “Warning: Internet Security Damaged” and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case “Warning: Internet Security Damaged” did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete “Warning: Internet Security Damaged” removal.Reset Firefox 2

Remove “Warning: Internet Security Damaged” from Google Chrome

Removing unknown Chrome extensions can help you to get rid of “Warning: Internet Security Damaged” or “Suspicious Connection” alerts.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to “Warning: Internet Security Damaged” by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the “Warning: Internet Security Damaged”-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete “Warning: Internet Security Damaged” removal.Reset Chrome 2

Uninstall “Warning: Internet Security Damaged” from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to “Warning: Internet Security Damaged” and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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References

  1. Rico says:
    August 31st, 2016 at 10:49 am

    Just removed this damn malware from my computer.

  2. Ronnald says:
    August 31st, 2016 at 10:49 am

    How far these tech support scammers can go?!?!

  3. Mali says:
    August 31st, 2016 at 10:54 am

    Indian tech support scammers again, I guess??

  4. Vlad says:
    August 31st, 2016 at 10:55 am

    Dont believe what these fake pop-up messages say!!! never!!! they come from your browser, not from your antivirus! theres difference that you should notice!

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