CC4H virus, CC4H ransomware: what it is and how to remove it

CC4H ransomware is a virus with a mission to encrypt computer data and demand a ransom for a decryption tool. As soon as this file locker lands on a device, it immediately starts its assignment.

Facts checked October 6, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

Automatic

Get a free scan and check if your PC is infected.

Fortect finds malware, unwanted programs and the Windows damage they leave behind, and repairs it in one pass.

A free scan checks for the encryptor still on the PC; it does not decrypt .cc4h files.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.

Do it yourself · free Remove CC4H virus, CC4H ransomware yourself 6 steps, about 18 minutes, no software needed.

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CC4H virus, CC4H ransomware: cc4h ransomware globe variant
CC4H virus, CC4H ransomware as our 2020 report showed it.

CC4H virus, CC4H ransomware: summary

DistributionFile-sharing platforms, Torrent websites, Spam emails
NameCC4H virus, CC4H ransomware
TypeMalware, Ransomware, Cryptoware
FamilyGlobe ransomware family
Appended extensionAll non-system files receive an .CC4H extension
Ransom NoteDecryption INFO.html with brief instructions can be found on the contaminated devices' desktop
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 14 more facts
Contact detailsTwo contact emails are provided – chinarecoverycompany@cock.li and chinarecoverycompany@airmail.cc
Virus RemovalTo remove CC4H ransomware use a reputable anti-malware software
Detection namesNo Microsoft detection name is known
Encrypted file extension.cc4h
DecryptorNo free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates
DamageNot recorded in the old report
SymptomsFiles renamed with a new extension and a ransom note left in folders
Evidence4 write-ups by security sites; no sample analysed yet
Encrypted files.cc4h
Ransom noteINFO.html
Attacker contactschinarecoverycompany@cock.li
Free decryptorNo free decryptor is known (checked 6 October 2026)
First seen5 November 2020
Facts checked6 October 2026
  • File extension: .cc4h
  • Note file: INFO.html
  • Contact: chinarecoverycompany@cock.li

From our report of Nov 2020 · not reviewed since

More from our earlier report on CC4H virus, CC4H ransomware

  • After CC4H virus removal use the tool to undo any damage done to system files/settings

How CC4H virus, CC4H ransomware behaves

From our report of Nov 2020 · not reviewed since

CC4H ransomware - new cryptomalware from Globe virus family

CC4H ransomware is a virus with a mission to encrypt computer data and demand a ransom for a decryption tool.

As soon as this file locker lands on a device, it immediately starts its assignment. All non-system files on the targeted computer are encrypted, rendering the data useless, unopenable, unusable. All photos, archives, documents, etc., are appended with a .CC4H extension.

After successful infiltration and data encryption, a ransom note is created on the desktop, titled Decryption INFO.html. Within it, creators of the CC4H virus provide the victims with their prescribed personal ID, two emails to establish a contact (chinarecoverycompany@cock.li, chinarecoverycompany@airmail.cc), and some instructions on how to get the promised decryption tool.

To prove that such a tool exists, the cybercriminals offer users to send them one encrypted image or text file for free decryption. After the perpetrators decode it, they will email the said file back with further instructions, that in most cases, is ransom amount in Bitcoins and a crypto-wallet address. As always, we strongly advise against dealing with the perps.

Even after paying the requested ransom, the cybercriminals might not send the promised decryption tool, so the victim would not only lose their files, but their money also . According to experts , victims should entrust dependable anti-malware software like or to automatically remove CC4H ransomware virus from infected computer systems. And the sooner the users do that the better before more has done.

Since CC4H file locking virus is a variant of the Globe ransomware family, it is more than probable that it has modified infected devices' system files to its needs. That could lead to slower performance, crashes, "blue screen of death" , and so on. Use tool to restore the system work to a pre-contaminated state by automatically removing all changes made by the ransomware.

Ransom note message from the cyberthieves:

CC4H virus, CC4H ransomware: cc4h ransomware globe variant
CC4H virus, CC4H ransomware in our 2020 report.
CC4H virus, CC4H ransomware: cc4h ransomware virus
CC4H virus, CC4H ransomware in our 2020 report.

From our report of Nov 2020 · not reviewed since

Avoiding malware

Cybercriminals can infect devices all over the world in numerous ways.

Spam emails, file-sharing platforms, social media, and torrent websites are just a few tools hackers use to spread their malicious work. Computer users should always be accompanied on their journeys through the internet by a trustworthy anti-virus software.

Spam emails are spread when hackers initiate so-called spam campaigns. Tens of thousands of emails with either malicious hyperlinks or infected attachments are sent out. Once a hyperlink is opened, the soon to be victim is redirected to a webpage where a payload file is automatically downloaded into their device in use.

The same payload file can be downloaded upon unknowingly opening a contaminated email attachment. In both cases, ransomware gets access to the computer and starts its dirty deed.

Perpetrators also like camouflaging their creations as legitimate app installers/updaters, game cheat code files, or illegal software activation toolkits on torrent websites, like BitTorrent, The Pirate Bay, etc. Computer users should always stick to downloading/updating desired software only via sites from the developers of such apps. This could save them a lot of time and money.

The CC4H virus, CC4H ransomware note

a ransom note left in folders

PERSONAL ID -

ENGLISH

ALL YOUR FILES AND IMPORTANT DATA ARE ENCRYPTED!

To recover data you need decryptor.

To get the decryptor you should:

Send 1 test image or text file chinarecoverycompany@cock.li or chinarecoverycompany@airmail.cc.

In the letter include your personal ID (look at the beginning of this document).

We will give you the decrypted file and assign the price for decryption all files

After we send you instruction how to pay for decrypt and after payment you will receive a decryptor and instructions We can decrypt one file in quality the evidence that we have the decoder.

Attention!

How to remove CC4H virus, CC4H ransomware

Tools you'll need

All of these are free except where noted. Download them on a clean device if the infected PC is offline.

  • A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
  • Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
  • Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
  • ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
  • No More Ransom: the free decryptors from police and security companies; check it again every few months.
  • Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.

How to remove CC4H virus, CC4H ransomware and get your files back

Work in this order.

Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.

  1. Step 1: Disconnect the PC and unplug backup drives

    Unplug the network cable or turn off Wi-Fi, and disconnect USB drives, external disks and network shares, so CC4H virus, CC4H ransomware cannot reach more files. Pause OneDrive, Google Drive or Dropbox sync, because synced folders upload the encrypted copies over the good ones.

    Leave the PC on but offline while you read the next steps, since a restart can let the ransomware run again. This applies to Windows 11 and Windows 10 alike.

    Windows 11 quick settings with Wi-Fi turned off
    Windows 11: turn off Wi-Fi to take the PC offline.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  2. Step 2: Save the ransom note and confirm the family

    Your files now end in .cc4h and the instructions are in INFO.html. Save both to a USB stick, a copy of the note and two small encrypted files, before anything else.

    On another device, check them with ID Ransomware or Crypto Sheriff: the family name decides which decryptor, if any, can help. Keep the note's ID and contact line for your report.

    A ransom note text file next to encrypted files in File Explorer
    Windows 11: the ransom note and encrypted files to copy for identification.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  3. Step 3: Check for a free decryptor

    Our last check found that for CC4H virus, CC4H ransomware, no free decryptor is known (checked 6 October 2026). Look again yourself in the No More Ransom list and the free decryptor pages of Emsisoft, Avast and Kaspersky, which add new families every year.

    A decryptor needs the ransomware gone first, or it encrypts the files again. Keep at least one copy of the encrypted files on an external drive, even if no tool works yet.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  4. Step 4: Remove the ransomware before you restore or decrypt

    Removing CC4H virus, CC4H ransomware does not bring the files back, but it has to come first. Start with Defender's Full scan, then the offline scan from the same Scan options page, which checks the disk before Windows loads.

    If the scan cannot start, use Safe Mode with Networking. Delete the ransom notes only after you have saved a copy, because removal tools sometimes leave them behind on Windows 11 and Windows 10.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

  5. Step 5: Look for shadow copies of the files

    Windows keeps shadow copies for restore points and backups, and some ransomware fails to delete them. vssadmin list shadows in an administrator Command Prompt tells you at once whether any exist.

    If they do, right-click the folder that held your files, open Properties > Previous Versions, select a version from before the attack, and click Open to check it before you Restore or copy the files out. Windows 11 and Windows 10 both have the tab.

    Command Prompt running vssadmin list shadows
    Windows 11: vssadmin list shadows shows whether shadow copies exist.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  6. Step 6: Restore the files from a backup or recover deleted originals

    A backup made before the attack is the surest way back. Connect it only once the PC is clean, then restore from File History, Windows Backup, OneDrive's Restore your OneDrive or your own external copies.

    Without a backup, try file recovery: the originals that CC4H virus, CC4H ransomware deleted may still be on the disk until something overwrites them. Install nothing new on the drive you want to recover from on the Windows 11 or Windows 10 PC.

    Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix

Instructions for each browser and system

The detailed steps for every browser and system this guide covers. Open the one you use.

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment.

Windows 7 / Vista / XP

  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. - it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list.Windows 7/XP

Windows 10 / Windows 8

  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot.Choose an option
  7. Go to Advanced options.Advanced options
  8. Select Startup Settings.Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking.Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following: Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files
  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter): %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

From our report of Nov 2020 · not reviewed since

CC4H virus removal guide

Ransomware might have a capability to spread to other devices, such as USB drives or other computers connected in a network.

To evade further damage, victims should delete the virus immediately upon detection. To automatically remove CC4H ransomware and all its allocated files, use or . Anti-malware software will protect their devices from future hacker attacks.

As mentioned in the first paragraph, Globe ransomware family members are known to alter system files to help them with encryption, ransom, and spread, which might lead to irregular system performance. After successful CC4H virus removal, use a powerful system tune-up tool to revert any changes done to system settings/files with a push of a button.

[GI=method-1]If your security software is unable to operate normally due to the virus infection, you can access Safe Mode with Networking:

[GI=method-2]System Restore can be useful when dealing with a computer infection:

This software is especially effecting when files are accidentally deleted. However, recovery tools were also observed being useful to victims that suffered a ransomware attack.

Windows Previous Versions can be successful in resurging the affected files

If malware failed to delete System Restore points, you might be able to retrieve files one-by-one.

In some cases, ShadowExplorer could recover all the .CC4H files

If the infection did not delete Shadow Copies, you are in luck.

No decryption solution is currently available

CC4H virus, CC4H ransomware: cc4h ransomware detection rate
CC4H virus, CC4H ransomware in our 2020 report.

Report it and recover your files

Report it

Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.

United States
FBI IC3 · FTC ReportFraud

Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.

Make the next attack harmless

CC4H virus, CC4H ransomware could only hurt the files that had no second copy, and the signs (files that end in .cc4h and no longer open) showed exactly which ones those were. The 3-2-1 rule fixes that:

  • three copies
  • two media
  • one disconnected

A practical version for a home PC: OneDrive or another cloud backup with version history, plus an external disk that you plug in once a week for File History and then unplug. Test a restore now and then by opening a few files from the backup on another device.

Details, schedules and what not to back up are in our 3-2-1 backup guide for Windows.

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online.

One of the basic means to add a layer of security - choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features.

However, if you want true anonymity, we suggest you employ a powerful VPN - it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable.

Family photos, work documents, school projects - these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur:

  • power cuts
  • Blue Screen of Death errors
  • hardware failures
  • crypto-malware attack
  • even accidental deletion

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, can be your only hope to retrieve your invaluable files.

Questions about CC4H virus, CC4H ransomware

How do I open .cc4h files?

You cannot open them by renaming or with another program, because the content of files ending in .cc4h has been encrypted. The only ways back are a working decryptor for the family, or clean copies from elsewhere:

  • OneDrive versions
  • File History
  • an offline backup drive
  • Previous Versions if the ransomware did not delete them

Identify the family first by uploading the ransom note and one encrypted file to ID Ransomware or No More Ransom. Avoid websites and programs that promise to open any encrypted file; they do not work and some are scams.

Is there a free CC4H virus, CC4H ransomware decryptor?

We last checked on 6 October 2026, and for CC4H virus, CC4H ransomware no free decryptor is known. We check No More Ransom, which collects free tools from police and security companies, and the decryptor pages of the major antivirus vendors. A working decryptor exists only when the encryption has a flaw or the keys were leaked or seized.

Ignore sites and videos that offer a "CC4H virus, CC4H ransomware decryptor" for download or for a fee: these are usually scams or malware. Real decryptors are free and come from known security companies or law enforcement. Keep the encrypted files in case a tool appears later.

Are ransomware recovery services legitimate?

Some are, but read the offer carefully. Genuine data-recovery firms recover deleted originals from disks or rebuild damaged files, and they say so. Others promise to "decrypt any ransomware" for a fixed price, which is impossible without the key; they quietly pay the attackers and keep a margin, sometimes without telling the victim.

Be especially careful with services that contact you after you post about the attack online. Ask for references, a written method and a no-result-no-fee clause, and check the free tools on No More Ransom first.

Should I pay the ransom?

We advise against it, and so do the FBI, Europol and national cyber agencies. Payment does not guarantee a working tool: some attackers never reply, some tools damage files, and some variants have no decryptor at all. Paying also funds further attacks and can make you a target again.

Before considering payment, try every recovery option in this guide and report the attack. Companies must involve their legal adviser and insurer, because payments to sanctioned groups can be illegal. If files are truly irreplaceable, store the encrypted copies and wait; decryptors sometimes appear later.

How did CC4H virus, CC4H ransomware get on my computer?

The way CC4H virus, CC4H ransomware spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened.

On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password. Think back to what was downloaded or installed in the days before files that end in .cc4h and no longer open, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.

Did CC4H virus, CC4H ransomware steal my files or passwords?

We do not know yet. Nothing published so far shows data theft by CC4H virus, CC4H ransomware, but the only confirmed sign is files that end in .cc4h and no longer open, which says nothing about what happened before.

Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.

From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.

Is CC4H virus, CC4H ransomware the same as other ransomware with a similar name?

Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.

Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.

Should I open INFO.html?

Reading it is fine if you open it in Notepad. A plain text INFO.html cannot harm the PC. Be careful with notes in HTA or HTML format: double-clicking those runs them in a window that can contain scripts, so right-click and choose Open with > Notepad instead.

The note tells you the contact addresses, the claimed amount and the deadline. Do not visit links or write to the addresses from this PC. Use the note to identify the family and check for a free decryptor first.

My files got .cc4h overnight. What happened?

Ransomware often runs at night or when the PC is idle, so the encryption finishes before anyone notices. It usually entered earlier through a cracked program, a fake installer, an e-mail attachment or remote desktop with a weak password.

The .cc4h extension marks every file it reached. Start by disconnecting the PC from the network, then identify the family from the ransom note and one encrypted file, check for a decryptor, and look for copies in backups and OneDrive before you consider anything else.

Will Fortect remove CC4H virus, CC4H ransomware?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For CC4H virus, CC4H ransomware, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

More removal guides

Questions and experiences: CC4H virus, CC4H ransomware

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