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Remove ConvertMySearch (Simple Removal Guide) - Free Instructions

removal by Julie Splinters - - | Type: Browser Hijackers

ConvertMySearch is a potentially unwanted program designed to redirect your searches and show you ads

ConvertMySearchConvertMySearch is a potentially unwanted application that is often spread via software bundles or other deceptive methods

ConvertMySearch is a browser hijacker that spreads as an extension/add-on, although it can also be related to a potentially unwanted application installed on your Windows or Mac operating system. While the app might be installed by users themselves, most commonly, it shows up on computers without asking for direct permission – this is because deceptive distribution methods, such as software bundling or misleading advertisements, are used.

Once installed, the ConvertMySearch browser hijacker modifies the settings of Google Chrome, Mozilla Firefox, MS Edge, Safari, or another used browser – it sets the homepage and new tab address to feed.convertmysearch.com or portal.convertmysearch.com. It applies a customized search engine, which pulls all results from Yahoo. Despite this, the results are not organic, and several sponsored links are shown at the top. Besides, ConvertMySearch also collects a certain amount of information about its users, some of which might be shared with third-parties for profits.

Name ConvertMySearch
Type Browser hijacker, potentially unwanted program
Distribution  Most of browser hijackers are distributed via software bundle packages, official websites (such as Chrome Store), or misleading advertisements
Symptoms  ConvertMySearch extension or a program installed on the computer; homepage and new tab address is set to feed.convertmysearch.com or portal.convertmysearch.com; all the searches are redirected to Yahoo; search results are filled with sponsored links and ads; overall increased amount of advertisements
Risks  Installation of other potentially unwanted programs, privacy risks due to information gathering practices, financial losses
Elimination  You can uninstall the extension by accessing web browser settings; to eliminate the installed program that might be related to the unwanted browser activities, seek guidance below. Alternatively, some security applications could detect PUPs automatically – we recommend using SpyHunter 5Combo Cleaner or Malwarebytes
Optional steps  If you scanned your machine with anti-malware, it might have found additional threats. Besides eliminating them, you should also reset your web browsers and repair possible system damage with Reimage Reimage Cleaner Intego 

As a general rule, users do not install potentially unwanted programs on their systems intentionally. After all, nobody wants to see ads and sponsored links on a regular basis. However, some users might not even be aware that the app is a browser hijacker due to its seemingly useful features that are added “for free.” 

ConvertMySearch is that type of an application, as it promotes seemingly useful features at its start page, some of which include:

  • Currency converter
  • PDF converter
  • Crypto converter
  • Calculator

After seeing these, some people would consider not to remove ConvertMySearch from their web browsers and continue using it. However, there are plenty of reasons why this potentially unwanted application should not be kept installed on the system, some of which might not be that apparent straight away.

ConvertMySearch belongs to one of the larger browser hijacking application groups. Previously-released browser extensions include SearchTheConverterSearchProConverterStreamBrosSearch, SearchZone, and many others – the names are not the only qualities that unities these apps, however. Essentially, these extensions are identical, and the only difference that separates them is the icon and the name.

Otherwise, ConvertMySearch is identical to its predecessors and serves the same purpose – to monetize users' clicks. For that, developers employ various ways to deliver sponsored content, one of the most prevalent ones being search redirects to Yahoo. Despite being a legitimate search provider, Yahoo often uses an affiliate program, which allows browser hijackers to use its engine for their own purposes, which means that the search results are no genuine.

For this reason, when users affected by ConvertMySearch hijack would search for a keyword, they would be presented with an array of ads instead of results that would be shown by the original Yahoo search engine. Each time users click on sponsored links, PUP developers receive a small commission. The more users have the extension installed, the more financial benefits ConvertMySearch developers receive.

ConvertMySearch hijackConvertMySearch is a type of browser infection that hijacks web browsers and shows unwanted advertisements

Misleading search results and difficulty finding relative information is not the only reason for ConvertMySearch removal, however. The displayed links and ads are not random at all, as the extension authors employ cookies, web beacons, and other technologies to track users' online behavior – this is clearly stated in the Privacy Policy:

Non-Personal Information may be automatically transmitted by the user's device. When using our Service, we assign your device with a log file, a cookie (session or persistent), web beacons or other related technologies, to collect Non-Personal Information with respect to your activity in connection with our Service.

To get rid of the hijack, you need to uninstall the extension – just access your browser's settings section. Nonetheless, if browser changes and ads do not disappear after that, there should be another program installed on the system – we provide the instruction of deletion below. Additionally, you should reset your web browsers and scan the machine with anti-malware, as well as repair software (Reimage Reimage Cleaner Intego) for the best results.

It is easy to prevent potentially unwanted programs from accessing your computer without permission

Potentially unwanted programs are called so for a reason: they gain access to users' machines without asking for direct permission, and their functionality is usually questionable. There are a few different ways of how PUPs get installed on thousands of users' systems; they include:

  • Software bundles
  • Fake Flash Player updates
  • Deceptive advertisements

Software bundles are the most common distribution technique that deems to be extremely successful, as thousands of users flood third-party websites to download freeware. However, during these installations, users don't spot optional components offered, and end up installing them unintentionally.

To prevent such events, you should always pick advanced or custom installation settings when prompted, decline all the offers, deselect ticks, read the fine print and, most importantly, never rush through steps.

Fake and deceptive popups that users can encounter on various sites can also result in PUP infiltration (in many cases, this is also the method that malware uses to infect users' machines). If you receive a Flash Player update prompt, keep in mind that it is fake, as the plugin is embedded within the browser's functionality. Besides, Flash is known to be suffering from dozens of vulnerabilities [1], so running unpatched software might result in a complete computer takeover by cybercriminals.

ConvertMySearch virusThe Privacy Policy states that ConvertMySearch gathers and shares some of the information about users

Get rid of ConvertMySearch and other PUPs

In most cases, ConvertMySearch removal should not be complicated, as all you have to do is eliminate the extension that is attached to Google Chrome, Mozilla Firefox, or another web browser. So, access the extensions sections via your browser settings, find the unwanted one, and delete it. Unfortunately, this might not go as planned, as other browser hijackers from this family are known to apply the “Managed by your organization” status to the browser, which prevents users from deleting extensions. Additionally, the hijacker might not disappear even after you remove ConvertMySearch virus successfully.

In such a case, we highly advise you to take further steps to secure your computer and ensure appropriate ConvertMySearch uninstall methods. You should scan your device with powerful anti-malware such as SpyHunter 5Combo Cleaner or Malwarebytes (which would also eliminate other PUPs and invisible malware if such is present), reset the installed web browsers, and fix your machine with repair software if required. You can find how to perform these steps below – follow the guide carefully.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove ConvertMySearch, follow these steps:

Eliminate ConvertMySearch from Windows systems

To uninstall applications from Windows systems, please follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall ConvertMySearch and related programs
    Here, look for ConvertMySearch or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove ConvertMySearch from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of ConvertMySearch from Mac OS X system

If your macOS seems to be infected with a PUP, proceed with these instructions:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove ConvertMySearch from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for ConvertMySearch-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove ConvertMySearch, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to ConvertMySearch and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the ConvertMySearch-related entries.Uninstall from Mac 2

Uninstall ConvertMySearch from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for ConvertMySearch and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete ConvertMySearch removal.Reset Internet Explorer

Remove ConvertMySearch from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the ConvertMySearch-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase ConvertMySearch from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select ConvertMySearch and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete ConvertMySearch removal. Click on 'Reset Firefox' button for a couple of times

Delete ConvertMySearch from Google Chrome

Reset Google Chrome if you are unable to eliminate ConvertMySearch of another extension from it:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select ConvertMySearch and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete ConvertMySearch removal. Click on 'Reset' button to complete your removal

Eliminate ConvertMySearch from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for ConvertMySearch or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by ConvertMySearch, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete ConvertMySearch removal process. Select all options and click on 'Reset' button

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant a full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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