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Remove CostMin pop-up virus (Removal Guide) - updated May 2017

removal by Ugnius Kiguolis - - | Type: Adware

CostMin – a virus which is still active and can cause a serious havoc

CostMin is an adware-type program which is responsible for displaying sponsored notifications on different websites. Typically, these ads are labeled as “Ads by CostMin,” “RocketTab powered by CostMin,” “Powered by CostMin,“ “Ads powered by CostMin,“ “Brought to you by CostMin,“ etc. If you have been suffering from such pop-up ads for a while, you need to search your computer for a potentially unwanted program which was found in 2015. However, our experts decided to repeat the research of this adware[1] and found it to be capable of tracking its users[2] and causing other issues. To start with, it’s important to stress the fact that the adware is distributed with the help of bundling, what means that people can download this app unintentionally along with another free software. That’s why it has been listed as a PUP and is sometimes even considered to be a virus. In addition, people are not directly informed about CostMin ads and that not all of them can be trusted. Close analysis of the app has shown that almost each of its the ads is sponsored, what means that they are prepared by third parties who may have suspicious intentions. Keeping in mind the fact that these ads can make you visit unreliable websites, we would recommend you to remove CostMin. It can also hide under the CouponSupport name.

Examples of Costmin ads 

The main reason why users are bothered by these ads is a desire to promote affiliate sites which are trying to increase their popularity. However, you cannot be sure that each of these websites is safe. Besides, we would also like to draw your attention to the fact that CostMin virus uses cookies to know more about its victim. As soon as it settles down on a target system, it not only corrupts registries, Windows startup, and settings on each web browser. It can also activate tracking cookies and start collecting information about user’s web browsing habits. There is no doubt that there are lots of people who are not keen on sharing PC’s location, email address[3], search queries, web pages viewed, and similar information with third parties, so if you are one of them, we would recommend installing Reimage Reimage Cleaner Intego and running a full system scan with it. This way, you will take care of CostMin removal from the system and will ensure its full protection. NOTE: don’t forget to update your anti-spyware regularly[4].

Costmin virusCostmin virus injects advertisements into search results and also displays them as pop-ups or banners. These ads do not originate from sites the victim visits. Costmin ads are based on victim's browsing activities and can contain links to dangerous web pages.

How can I avoid this adware?

CostMin can by avoided by monitoring installation of every download you make. Make sure you start reading the Privacy Policy, End User’s Agreement, and similar information before clicking the “Download” button and installing a specific program. Then, you need to check every window which is displayed to you during the installation of the program. Usually, you need to unmark the check box claiming that you want to install additional components on your system. For that, you should always choose “Custom” or “Advanced” installation methods because it’s the only way to see these check boxes. We highly recommend being very careful when downloading Zoom Downloader, Superfish, Window Shopper, Yontoo and FB Photo Zoom applications because they have been known to be related to this adware. If this program enters the system, it can easily hijack[5] each of your web browsers, change their settings and then start displaying its ads as soon as you enter your favorite website.

CostMin removal procedure

In case this adware already ended up on your PC’s system, you should not wait until it starts causing issues like redirects, slowdowns, and advertising. To get rid of these inconveniences, you need to follow manual removal guidelines that are given down below or remove CostMin virus with the help of professional software. Programs that we recommend using are given below. However, make sure you update them before running a full system scan to be sure that all components of this adware and other adware-type apps that you might have installed on your computer along are eliminated. If you are not willing to use automatic uninstall option, you can always follow manual removal guide prepared to you by 2-spyware experts.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove CostMin pop-up virus, follow these steps:

Eliminate CostMin pop-up from Windows systems

To eliminate this adware from Windows OS, you need to follow the steps below. Make sure you get rid of CouponSupport entry as well.

To remove CostMin pop-up from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to CostMin pop-up (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of CostMin pop-up from Mac OS X system

To remove CostMin from Mac OS X, use these instructions. Make sure you get rid of every suspicious application that might be related to the virus, including CouponSupport and similar apps that belong to the same developer.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove CostMin pop-up from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for CostMin pop-up-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove CostMin pop-up, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to CostMin pop-up and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the CostMin pop-up-related entries.Uninstall from Mac 2

Erase CostMin pop-up from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for CostMin pop-up and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete CostMin pop-up removal.Reset Internet Explorer

Delete CostMin pop-up virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the CostMin pop-up-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove CostMin pop-up from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to CostMin pop-up and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case CostMin pop-up did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete CostMin pop-up removal.Reset Firefox 2

Uninstall CostMin pop-up from Google Chrome

To fix Google Chrome web browser after CostMin hijack, make sure you remove every questionable extension on this web browser. Resetting Google Chrome is also recommended.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to CostMin pop-up by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the CostMin pop-up-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete CostMin pop-up removal.Reset Chrome 2

Eliminate CostMin pop-up from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to CostMin pop-up and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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