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Remove CostMin pop-up virus (Removal Guide) - updated May 2017

removal by Ugnius Kiguolis - - | Type: Adware

CostMin – a virus which is still active and can cause a serious havoc

CostMin is an adware-type program which is responsible for displaying sponsored notifications on different websites. Typically, these ads are labeled as “Ads by CostMin,” “RocketTab powered by CostMin,” “Powered by CostMin,“ “Ads powered by CostMin,“ “Brought to you by CostMin,“ etc. If you have been suffering from such pop-up ads for a while, you need to search your computer for a potentially unwanted program which was found in 2015. However, our experts decided to repeat the research of this adware[1] and found it to be capable of tracking its users[2] and causing other issues. To start with, it’s important to stress the fact that the adware is distributed with the help of bundling, what means that people can download this app unintentionally along with another free software. That’s why it has been listed as a PUP and is sometimes even considered to be a virus. In addition, people are not directly informed about CostMin ads and that not all of them can be trusted. Close analysis of the app has shown that almost each of its the ads is sponsored, what means that they are prepared by third parties who may have suspicious intentions. Keeping in mind the fact that these ads can make you visit unreliable websites, we would recommend you to remove CostMin. It can also hide under the CouponSupport name.

Examples of Costmin ads 

The main reason why users are bothered by these ads is a desire to promote affiliate sites which are trying to increase their popularity. However, you cannot be sure that each of these websites is safe. Besides, we would also like to draw your attention to the fact that CostMin virus uses cookies to know more about its victim. As soon as it settles down on a target system, it not only corrupts registries, Windows startup, and settings on each web browser. It can also activate tracking cookies and start collecting information about user’s web browsing habits. There is no doubt that there are lots of people who are not keen on sharing PC’s location, email address[3], search queries, web pages viewed, and similar information with third parties, so if you are one of them, we would recommend installing Reimage Reimage Cleaner Intego and running a full system scan with it. This way, you will take care of CostMin removal from the system and will ensure its full protection. NOTE: don’t forget to update your anti-spyware regularly[4].

Costmin virus
Costmin virus injects advertisements into search results and also displays them as pop-ups or banners. These ads do not originate from sites the victim visits. Costmin ads are based on victim's browsing activities and can contain links to dangerous web pages.

How can I avoid this adware?

CostMin can by avoided by monitoring installation of every download you make. Make sure you start reading the Privacy Policy, End User’s Agreement, and similar information before clicking the “Download” button and installing a specific program. Then, you need to check every window which is displayed to you during the installation of the program. Usually, you need to unmark the check box claiming that you want to install additional components on your system. For that, you should always choose “Custom” or “Advanced” installation methods because it’s the only way to see these check boxes. We highly recommend being very careful when downloading Zoom Downloader, Superfish, Window Shopper, Yontoo and FB Photo Zoom applications because they have been known to be related to this adware. If this program enters the system, it can easily hijack[5] each of your web browsers, change their settings and then start displaying its ads as soon as you enter your favorite website.

CostMin removal procedure

In case this adware already ended up on your PC’s system, you should not wait until it starts causing issues like redirects, slowdowns, and advertising. To get rid of these inconveniences, you need to follow manual removal guidelines that are given down below or remove CostMin virus with the help of professional software. Programs that we recommend using are given below. However, make sure you update them before running a full system scan to be sure that all components of this adware and other adware-type apps that you might have installed on your computer along are eliminated. If you are not willing to use automatic uninstall option, you can always follow manual removal guide prepared to you by 2-spyware experts.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove CostMin pop-up virus, follow these steps:

Eliminate CostMin pop-up from Windows systems

To eliminate this adware from Windows OS, you need to follow the steps below. Make sure you get rid of CouponSupport entry as well.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall CostMin pop-up and related programs
    Here, look for CostMin pop-up or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Get rid of CostMin pop-up from Mac OS X system

To remove CostMin from Mac OS X, use these instructions. Make sure you get rid of every suspicious application that might be related to the virus, including CouponSupport and similar apps that belong to the same developer.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for CostMin pop-up or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase CostMin pop-up from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for CostMin pop-up and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete CostMin pop-up removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete CostMin pop-up virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, CostMin pop-up should be removed from your Microsoft Edge browser.

Remove CostMin pop-up from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select CostMin pop-up and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete CostMin pop-up removal. Click on 'Reset Firefox' button for a couple of times

Uninstall CostMin pop-up from Google Chrome

To fix Google Chrome web browser after CostMin hijack, make sure you remove every questionable extension on this web browser. Resetting Google Chrome is also recommended.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select CostMin pop-up and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete CostMin pop-up removal. Click on 'Reset' button to complete your removal

Eliminate CostMin pop-up from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for CostMin pop-up or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete CostMin pop-up removal process. Select all options and click on 'Reset' button

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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