CryMore ransomware / virus (Easy Removal Guide) - Bonus: Decryption Steps

CryMore virus Removal Guide

What is CryMore ransomware virus?

CryMore encrypts the most popular files and demands to pay the ransom quickly

CryMore is a recently discovered ransomware[1] virus. Nevertheless, the name resembles the infamous WannaCry; these cyber threats are not related. The research has shown that it is created based on Hidden Tear ransomware project by a hacker named “TMC.” The virus is designed to encrypt different music, audio, video, pictures, images, documents, databases, configuration and other files. However, CryMore ransomware might also be capable of deleting some of the records based on their extension. During data encryption, it uses AES cryptography and appends the .crymore file extension to each of the targeted file. Following data encryption, it runs a ransom-demanding window where victims find out what had happened to their data and what they are supposed to do now. We want to warn you that following hacker’s instruction and paying the ransom is a risky decision. This data recovery method might end up with money loss, further blackmailing or other malware attacks. Thus, we suggest focusing on virus removal and looking for safer recovery solution. In order to remove CryMore entirely, you should scan the computer with FortectIntego.

The ransom note by CryMore ransomware virus

The ransom note delivered by CryMore is poorly written and full of mistakes. However, it’s clear enough to understand that cyber criminals are trying to scare people and make the unpleasant situation even worse. In the ransom-demanding message, the hacker tells that attempts to restore files without transferring Bitcoins will end up with data loss. The ransom note provides information about Bitcoins, how to buy and use them. However, the ticking timer forces to follow the instructions faster because in every 12 hours the price will increase. Actually, the only task you should speed up is CryMore removal. This complex cyber infection might also make various changes and modifications in the system. As a result, your computer’s and personal privacy might be at risk. If you are still thinking about taking hacker’s offer, we want to warn you that data decryption is just the matter of hacker’s conscience. Besides, you can never be sure if a crook has working decryption software. Thus, paying the ransom is just a waste of your money!

The image of CryMore ransomware virusCryMore ransomware wants victims to speed up with paying the ransom by threatening to increase the size of the payment.

Malware might enter the system after opening malicious email attachment

One of the most popular ways to spread ransomware executable is malspam.[2] Authors of the CryMore ransomware virus also relies on this technique. Social engineering allows making people believe that they received an email from the bank, well-known company, online shop or governmental institution. Thus, without any suspicions, users click on obfuscated attachments and launches the installation of the malicious file. Therefore, before opening Word, PDF or other safe looking files attached in the email sent by an unknown person, you have to double-check the information first. Make sure that you can really rely on the sender and the described issue is real. Furthermore, CryMore might enter the system as a useful program. In various file-sharing websites or P2P networks might be offered numerous malicious programs that might be presented as antivirus software, graphic design programs, illegal applications or even movies. Thus, using such sites and downloading content from them may end up with an installation of the ransomware virus. It goes without saying that you should keep away from these websites.

CryMore removal should be completed using powerful software

CryMore is dangerous and sophisticated cyber infection that might have installed lots of malicious files and affected system processes. Thus, its elimination has to be performed properly. Trying to locate and delete malware-related entries manually, might end up with irreparable system damage. Thus, you should not try to do it on your own. In order to remove CryMore safely, you have to employ a professional malware removal program, such as FortectIntego or SpyHunter 5Combo Cleaner. The ransomware might prevent from installing security tools, but if you reboot the computer to Safe Mode with Networking, you should not encounter any problems. Once CryMore removal is over, you can restore your files from backups or try additional recovery methods presented below.

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of CryMore virus. Follow these steps

Manual removal using Safe Mode

Follow the steps below to disable CryMore ransomware and perform the automatic removal.

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):


After you are finished, reboot the PC in normal mode.

Remove CryMore using System Restore

If the previous method did not help, try System Restore option.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of CryMore. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with FortectIntego and make sure that CryMore removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove CryMore from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

Currently, the only safe way to recover files is to use backups. If you do not have them, please check our suggested additional methods.

If your files are encrypted by CryMore, you can use several methods to restore them:

Use Data Recovery Pro to restore files encrypted by CryMore ransomware virus

This professional program is designed to restore corrupted, deleted and some of the encrypted files. Thus, follow the steps to use it:

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by CryMore ransomware;
  • Restore them.

Windows Previous Versions feature allows copying previously saved versions of the encrypted files

If System Restore method has been enabled before ransomware attack, you should travel back in computer's time and access previously saved versions of the most important encrypted documents.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Try ShadowExplorer for data recovery

This program helps to restore files from Shadow Volume Copies of the targeted files. Thus, in order to use this tool, you have to make sure whether CryMore hasn't deleted them. To use this tool, follow these steps:

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

CryMore Decryptor

We are sorry, but the official decryption tool is not available yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from CryMore and other ransomwares, use a reputable anti-spyware, such as FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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