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Remove CryMore ransomware / virus (Easy Removal Guide) - Bonus: Decryption Steps

removal by Linas Kiguolis - - | Type: Ransomware

CryMore encrypts the most popular files and demands to pay the ransom quickly

CryMore is a recently discovered ransomware[1] virus. Nevertheless, the name resembles the infamous WannaCry; these cyber threats are not related. The research has shown that it is created based on Hidden Tear ransomware project by a hacker named “TMC.” The virus is designed to encrypt different music, audio, video, pictures, images, documents, databases, configuration and other files. However, CryMore ransomware might also be capable of deleting some of the records based on their extension. During data encryption, it uses AES cryptography and appends the .crymore file extension to each of the targeted file. Following data encryption, it runs a ransom-demanding window where victims find out what had happened to their data and what they are supposed to do now. We want to warn you that following hacker’s instruction and paying the ransom is a risky decision. This data recovery method might end up with money loss, further blackmailing or other malware attacks. Thus, we suggest focusing on virus removal and looking for safer recovery solution. In order to remove CryMore entirely, you should scan the computer with Reimage Reimage Cleaner Intego.

The ransom note by CryMore ransomware virus

The ransom note delivered by CryMore is poorly written and full of mistakes. However, it’s clear enough to understand that cyber criminals are trying to scare people and make the unpleasant situation even worse. In the ransom-demanding message, the hacker tells that attempts to restore files without transferring Bitcoins will end up with data loss. The ransom note provides information about Bitcoins, how to buy and use them. However, the ticking timer forces to follow the instructions faster because in every 12 hours the price will increase. Actually, the only task you should speed up is CryMore removal. This complex cyber infection might also make various changes and modifications in the system. As a result, your computer’s and personal privacy might be at risk. If you are still thinking about taking hacker’s offer, we want to warn you that data decryption is just the matter of hacker’s conscience. Besides, you can never be sure if a crook has working decryption software. Thus, paying the ransom is just a waste of your money!

The image of CryMore ransomware virusCryMore ransomware wants victims to speed up with paying the ransom by threatening to increase the size of the payment.

Malware might enter the system after opening malicious email attachment

One of the most popular ways to spread ransomware executable is malspam.[2] Authors of the CryMore ransomware virus also relies on this technique. Social engineering allows making people believe that they received an email from the bank, well-known company, online shop or governmental institution. Thus, without any suspicions, users click on obfuscated attachments and launches the installation of the malicious file. Therefore, before opening Word, PDF or other safe looking files attached in the email sent by an unknown person, you have to double-check the information first. Make sure that you can really rely on the sender and the described issue is real. Furthermore, CryMore might enter the system as a useful program. In various file-sharing websites or P2P networks might be offered numerous malicious programs that might be presented as antivirus software, graphic design programs, illegal applications or even movies. Thus, using such sites and downloading content from them may end up with an installation of the ransomware virus. It goes without saying that you should keep away from these websites.

CryMore removal should be completed using powerful software

CryMore is dangerous and sophisticated cyber infection that might have installed lots of malicious files and affected system processes. Thus, its elimination has to be performed properly. Trying to locate and delete malware-related entries manually, might end up with irreparable system damage. Thus, you should not try to do it on your own. In order to remove CryMore safely, you have to employ a professional malware removal program, such as Reimage Reimage Cleaner Intego or SpyHunter 5Combo Cleaner. The ransomware might prevent from installing security tools, but if you reboot the computer to Safe Mode with Networking, you should not encounter any problems. Once CryMore removal is over, you can restore your files from backups or try additional recovery methods presented below.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove CryMore virus, follow these steps:

Remove CryMore using Safe Mode with Networking

Follow the steps below to disable CryMore ransomware and perform the automatic removal.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove CryMore

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete CryMore removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove CryMore using System Restore

If the previous method did not help, try System Restore option.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of CryMore. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that CryMore removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove CryMore from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

Currently, the only safe way to recover files is to use backups. If you do not have them, please check our suggested additional methods.

If your files are encrypted by CryMore, you can use several methods to restore them:

Use Data Recovery Pro to restore files encrypted by CryMore ransomware virus

This professional program is designed to restore corrupted, deleted and some of the encrypted files. Thus, follow the steps to use it:

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by CryMore ransomware;
  • Restore them.

Windows Previous Versions feature allows copying previously saved versions of the encrypted files

If System Restore method has been enabled before ransomware attack, you should travel back in computer's time and access previously saved versions of the most important encrypted documents.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Try ShadowExplorer for data recovery

This program helps to restore files from Shadow Volume Copies of the targeted files. Thus, in order to use this tool, you have to make sure whether CryMore hasn't deleted them. To use this tool, follow these steps:

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

CryMore Decryptor

We are sorry, but the official decryption tool is not available yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from CryMore and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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