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CryptConsole 3 ransomware. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware

CryptConsole 3 — ransomware virus that demands 50 USD for decrypting modified files

CryptConsole 3 ransomware
CryptConsole 3 is a ransomware virus that uses specific algorithms for files' modification.

CryptConsole 3 is a dangerous crypto-virus hailing from CryptConsole ransomware family. This ransomware is based on money extortion,[1] so it starts its activity by encrypting victim's files and then displaying a ransom note, usually called Readme.txt, asking to pay the money in exchange for a special decryption key. People who are hiding behind this virus claim that they are the only ones who can decrypt your files, but this might be not true. You can easily recover your files encrypted by CryptConsole3 ransomware. Encrypted files are usually marked using heineken@tuta.io_ [hex], sequre@tuta.io_ [hex], sequre@tuta.io_ [random_0-9A-Z] or [ransom_email] _ [0-9A-Z] pattern.

Name CryptConsole 3
Also known CryptConsole-2018
Type Ransomware
Family CryptConsole
Ransom note README.txt 
Danger level High. Can lead to permanent data or money loss
Email avira@keemail.me; starbax@tutanota.de; heineken@tuta.io  
Ransom amount $50
Extension heineken@tuta.io_ [hex]
Distribution Insecure spam email attachments
Elimination Reimage is the best tool for ransomware removal

To convince people into paying, ransomware developers suggest their victims to add a few files to test their decryption service. This one also advises you to contact these criminals and send one file for a quick decryption. However, you should not contact them in any way because these guys are cyber criminals. It is known that sometimes, after the payment is done, hackers disappear and ignore their victims.[2] This means that you can lose your data and your money.

CryptConsole 3.0 developers can also hide additional tools or programs on your computer. It is possible that this ransomware is spreading around in a bundle with cryptocurrency miners, such as JS:Cryptonight or JS:Miner-C. To get rid of this malware pack and consequences that it can lead you to, you need to take care of virus elimination. Only then you should worry about files' decryption and recovery. At the moment, security experts are not offering a safe-to-use decryption tool, so you need to rely on your files' backups or other methods mentioned below while trying to recover your data. 

CryptConsole 3 ransomware-type virus
CryptConsole 3 and its other previous versions have a purpose to profit from victims.

The best and the most trustworthy way for data recovery is replacing your files encrypted by CryptConsole3 from backup. That's why you should always keep extra copies of your files saved on the external hard drive (it should be disconnected from the machine to avoid encryption), CD or similar device. However, you need to take care of virus elimination before trying file recovery methods. 

To remove CryptConsole 3 ransomware from the system, you need only a reliable anti-malware tool which is professional and up-to-date. You shouldn't try performing manual removal on the system as it may lead you to unexpected problems related to this process. Besides, as we have mentioned, the virus is spreading in a bundle with other apps that should be eliminated as well.

For a full CryptConsole 3 removal, we recommend using Reimage or tools that are provided in the end of this article. Of course, you can choose any other reputable anti-virus that you have on your system. Just make sure that it is up-to-date and has a full database of virus definitions. However, if you decided to use P2P networks for downloading the removal software, keep in mind that you can get other malware on the system.[3]

The virus is mostly spread via misleading emails

While checking your emails, you should be aware that not every letter that comes to you is important and safe. Your inbox can often be filled with more than just intrusive and annoying commercial content. Note that letters from legitimate-looking companies can be not real, so you should double check each of them. Hackers who are working behind ransomware tend to use well known names so that they can trick people easier.

To avoid falling for fake email messages and malware which is hiding inside, double check every message that has a link, MS Word or Excel file attached. You should look at these signs, typically showing that there is a macro virus hiding inside:

  • Company's name is not the same and an email address;
  • You don't know the sender;
  • Email message is full of typo and grammar mistakes;
  • Email is actively asking to download the attachment;
  • Message is asking to enable macros on your computer.

Typically, this is how malware like ransomware gets on your computer unknowingly. People from Avirus.hu[4] also note that it is vital to keep your antivirus software up-to-date to prevent unexpected appearance of ransomware in the future.

CryptConsole 3 ransomware elimination requires running a full system scan

To remove CryptConsole 3 ransomware, you need to rely on professional tools that could refresh your whole system. Additionally, patiently try all methods that are provided in our Data recovery section. No matter that files' recovery process may take some time, it is possible to recover at least some part of your data using Shadow Explorer, Data Recovery Pro and similar tools.

For a full CryptConsole 3 removal, we recommend Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware. These programs will help you find the ransomware and all related pieces just by launching them for a full system scan. If you see that the ransomware virus is blocking you and keeping you disabled while trying to launch programs given in this guide, use a step-by-step guide below. This will help you to clean your PC thoroughly. 

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If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall CryptConsole 3 ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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To remove CryptConsole 3 virus, follow these steps:

Remove CryptConsole 3 using Safe Mode with Networking

To get rid of ransomware with the help of Safe Mode with Networking, following this guide in the first place:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove CryptConsole 3

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete CryptConsole 3 removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove CryptConsole 3 using System Restore

Use System Restore feature to disable your virus:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of CryptConsole 3. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that CryptConsole 3 removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove CryptConsole 3 from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by CryptConsole 3, you can use several methods to restore them:

Data Recovery Pro is a tool designed for restoring encrypted files

If your files got encrypted by CryptConsole 2018 ransomware, then you should use this program and recover separate files:

To recover your individual files, use Windows Previous Versions feature

MB: This method can only work if System Restore feature was enabled before virus attack. If you think that it was, use the following guide:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Use ShadowExplorer for files' recovery after ransomware attack

If this virus did not delete Shadow Volume Copies, you can rely on ShadowExplorer. To know how to use it, follow steps below:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryption tool is not available

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from CryptConsole 3 and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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