Deep ransomware (Removal Guide) - Bonus: Decryption Steps

Deep virus Removal Guide

What is Deep ransomware?

Deep ransomware — a serious virus which belongs to the Scarab family

Deep ransomwareDeep ransomware is a file-encrypting virus which is related to the Scarab ransomware family.

Deep ransomware, also known as Scarab-Deep ransomware, infiltrates the system secretly and encrypts files with the .deep extension. This sneaky crypto-virus belongs to the Scarab ransomware family. After various important data is corrupted and turned unusable, a ransom note pops out. The HOW TO RECOVER ENCRYPTED FILES.TXT message announces about the hazardous actions and urges victims to write via mrdeep@protonmail.com email and transfer a particular ransom to receive a decryption key for blocked files.

Name Deep
Also known as Scarab-Deep
Type Ransomware
Family Scarab
Extension .deep
Files corrupted Audio, video, documents, images, backups, text
Ransom note HOW TO RECOVER ENCRYPTED FILES.TXT
Email address mrdeep@protonmail.com
Decryptable You can try using Scarab ransomware decryption software which is attached at the end of this article
Deletion process Install ReimageIntego to uninstall Deep ransomware immediately

Viruses such as Deep ransomware encrypt various data, including the following:

  • Audio;
  • Video;
  • Documents;
  • Images;
  • Text files.

If you spot that Deep virus corrupted important data and your cat.jpg file turned to cat.jpg.deep, do not rush to contact the cybercrooks. We recommend avoiding contact with such criminals as victims are very likely to be tricked easily. The money is transferred but no Deep ransomware decryption tool is given. Payments might vary each time, there is no accurate information for that. However, users might be requested to pay in Bitcoins[1] to keep the total transferring process in secret.

The ransom note by Deep ransomware looks like this:

Your files are now encrypted!

Your personal identifier:
6A02000000000000C6A88B2C1D9……
[redacted] CD972FAB3C8064ADBD93CEE690E7…..
[redacted] 28B793284DAB2C24814C30301F0…..
[redacted] 1265ED682D9FD0D4B28B4B16898F28AF8BA83AB81D7D

All your files have been encrypted due to a security problem with your PC.

Now you should send us email with your personal identifier.
This email will be as confirmation you are ready to pay for decryption key.
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us.
After payment we will send you the decryption tool that will decrypt all your files.

Contact us using this email address: mrdeep@protonmail.com

Free decryption as guarantee!
Before paying you can send us up to 3 files for free decryption.
The total size of files must be less than 10Mb (non archived), and files should not contain
valuable information (databases, backups, large excel sheets, etc.).

We recommend getting rid of the sneaky virus as soon as you spot data encrypted by Deep ransomware. You need to remove Deep virus to ensure that your computer safety is not in danger anymore. For this purpose, you should download and install professional anti-malware protection. We suggest using ReimageIntego.

After you perform Deep ransomware removal, you can manage to do some actions to free your corrupted files. Try using third-party software, it might be helpful and let you restore some of your important data encrypted by Deep ransomware.

Some advice for next time would be taking care of important documents in advance. If you store copies of various files on remote servers, viruses such as Deep ransomware would not be able to reach such information and it will remain safe from corruption and other damaging activity.

Deep virusDeep virus - ransomware which encrypts important files and demands a ransom to receive a decryption key. Ransomware often spreads through legitimate-looking spam emails

You are very likely to get a ransomware infection through a spam message. Such letters come as legal ones and trick users very easily. The harmful content might be attached to the message or linked within it. Avoid opening such spam emails[2] or clicking on its attachments, better delete them the same minute as you recognize such phishing messages.

According to professionals[3], ransomware and other malware forms can also distribute through various dubious websites and hyperlinks. Be careful while doing browsing activity in order not to click on something hazardous. Avoid entering various illegitimate content-overloaded sites such as pornography or gambling pages.

We recommend downloading and installing antivirus protection as it will highly increase your computer system's security level. Make sure it is always kept up-to-date and it will protect your PC from various cyber threats.

Get rid of Deep ransomware from your system

To remove Deep virus you need to lean on trustworthy and high-standard tools. We recommend downloading and installing anti-malware help. Try using programs such as ReimageIntego or Malwarebytes. They will guide you through the process and let you vanish the cyber threat. Manual Deep ransomware elimination is not recommended as it requires a lot of experience and is hard to work on because of the virus's damaging features.

After you perform the Deep ransomware removal, you should consider doing some system backups. It is very important to refresh systems in order to check if no ransomware-related components are still hidden. In case you are unable to download an antivirus as Deep ransomware is blocking the procedure, check the steps below.

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Deep virus. Follow these steps

Manual removal using Safe Mode

Try using Safe Mode with Networking to deactivate the virus:

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):

    %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

Remove Deep using System Restore

Use the System Restore function:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Deep. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with ReimageIntego and make sure that Deep removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Deep from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If you are keen on how to decrypt corrupted files, you will find some methods below. They might help to restore some of your blocked data.

If your files are encrypted by Deep, you can use several methods to restore them:

Try Data Recovery Pro:

If you follow the instructions, such tool might help you recover various documents.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Deep ransomware;
  • Restore them.

Use Windows Previous Versions feature:

Notice, this method will work only if you activated the System Restore function before the virus managed to break through.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Try using Shadow Explorer:

Try recovering data with such tool. If the ransomware did not erase Shadow Copies of files, this method might help you get some individual files back.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

There is no Deep ransomware official decryptor.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Deep and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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