Severity scale:  
  (98/100)

Deep ransomware. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Ransomware

Deep ransomware — a serious virus which belongs to the Scarab family

Deep ransomware
Deep ransomware is a file-encrypting virus which is related to the Scarab ransomware family.

Deep ransomware, also known as Scarab-Deep ransomware, infiltrates the system secretly and encrypts files with the .deep extension. This sneaky crypto-virus belongs to the Scarab ransomware family. After various important data is corrupted and turned unusable, a ransom note pops out. The HOW TO RECOVER ENCRYPTED FILES.TXT message announces about the hazardous actions and urges victims to write via mrdeep@protonmail.com email and transfer a particular ransom to receive a decryption key for blocked files.

Name Deep
Also known as Scarab-Deep
Type Ransomware
Family Scarab
Extension .deep
Files corrupted Audio, video, documents, images, backups, text
Ransom note HOW TO RECOVER ENCRYPTED FILES.TXT
Email address mrdeep@protonmail.com
Decryptable You can try using Scarab ransomware decryption software which is attached at the end of this article
Deletion process Install Reimage to uninstall Deep ransomware immediately

Viruses such as Deep ransomware encrypt various data, including the following:

  • Audio;
  • Video;
  • Documents;
  • Images;
  • Text files.

If you spot that Deep virus corrupted important data and your cat.jpg file turned to cat.jpg.deep, do not rush to contact the cybercrooks. We recommend avoiding contact with such criminals as victims are very likely to be tricked easily. The money is transferred but no Deep ransomware decryption tool is given. Payments might vary each time, there is no accurate information for that. However, users might be requested to pay in Bitcoins[1] to keep the total transferring process in secret.

The ransom note by Deep ransomware looks like this:

Your files are now encrypted!

Your personal identifier:
6A02000000000000C6A88B2C1D9……
[redacted] CD972FAB3C8064ADBD93CEE690E7…..
[redacted] 28B793284DAB2C24814C30301F0…..
[redacted] 1265ED682D9FD0D4B28B4B16898F28AF8BA83AB81D7D

All your files have been encrypted due to a security problem with your PC.

Now you should send us email with your personal identifier.
This email will be as confirmation you are ready to pay for decryption key.
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us.
After payment we will send you the decryption tool that will decrypt all your files.

Contact us using this email address: mrdeep@protonmail.com

Free decryption as guarantee!
Before paying you can send us up to 3 files for free decryption.
The total size of files must be less than 10Mb (non archived), and files should not contain
valuable information (databases, backups, large excel sheets, etc.).

We recommend getting rid of the sneaky virus as soon as you spot data encrypted by Deep ransomware. You need to remove Deep virus to ensure that your computer safety is not in danger anymore. For this purpose, you should download and install professional anti-malware protection. We suggest using Reimage.

After you perform Deep ransomware removal, you can manage to do some actions to free your corrupted files. Try using third-party software, it might be helpful and let you restore some of your important data encrypted by Deep ransomware. 

Some advice for next time would be taking care of important documents in advance. If you store copies of various files on remote servers, viruses such as Deep ransomware would not be able to reach such information and it will remain safe from corruption and other damaging activity.

Ransomware often spreads through legitimate-looking spam emails

You are very likely to get a ransomware infection through a spam message. Such letters come as legal ones and trick users very easily. The harmful content might be attached to the message or linked within it. Avoid opening such spam emails[2] or clicking on its attachments, better delete them the same minute as you recognize such phishing messages. 

According to professionals[3], ransomware and other malware forms can also distribute through various dubious websites and hyperlinks. Be careful while doing browsing activity in order not to click on something hazardous. Avoid entering various illegitimate content-overloaded sites such as pornography or gambling pages.

We recommend downloading and installing antivirus protection as it will highly increase your computer system's security level. Make sure it is always kept up-to-date and it will protect your PC from various cyber threats.

Get rid of Deep ransomware from your system

To remove Deep virus you need to lean on trustworthy and high-standard tools. We recommend downloading and installing anti-malware help. Try using programs such as Reimage or Plumbytes Anti-MalwareMalwarebytes Malwarebytes. They will guide you through the process and let you vanish the cyber threat. Manual Deep ransomware elimination is not recommended as it requires a lot of experience and is hard to work on because of the virus's damaging features.

After you perform the Deep ransomware removal, you should consider doing some system backups. It is very important to refresh systems in order to check if no ransomware-related components are still hidden. In case you are unable to download an antivirus as Deep ransomware is blocking the procedure, check the steps below.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
Press mentions on Reimage
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Deep virus, follow these steps:

Remove Deep using Safe Mode with Networking

Try using Safe Mode with Networking to deactivate the virus:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Deep

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Deep removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Deep using System Restore

Use the System Restore function:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Deep. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Deep removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Deep from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If you are keen on how to decrypt corrupted files, you will find some methods below. They might help to restore some of your blocked data.

If your files are encrypted by Deep, you can use several methods to restore them:

Try Data Recovery Pro:

If you follow the instructions, such tool might help you recover various documents.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Deep ransomware;
  • Restore them.

Use Windows Previous Versions feature:

Notice, this method will work only if you activated the System Restore function before the virus managed to break through.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Try using Shadow Explorer:

Try recovering data with such tool. If the ransomware did not erase Shadow Copies of files, this method might help you get some individual files back.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

There is no Deep ransomware official decryptor.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Deep and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References