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  (10/100) virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Browser hijacker

Should you beware of

If you wonder why your browser loads the indicated web address immediately after startup, you should know that your computer has been affected by virus. Although it is not a severe virus and it cannot damage your files or computer system, it can significantly diminish your browsing experience by causing redirects to third-party websites all of a sudden. That is the main reason why computer security experts recommend users to remove software from their computer as soon as browser changes related to the indicated URL occur. Below, you can find a comprehensive report about this browser hijacker type infection and learn how to clean your computer from it.

The aforementioned site presents a search engine, which gathers regular-looking search results. Sadly, it is not advisable to click on them since some of them can reroute you to shady third-party websites. Such search results are sponsored, but keep in mind that they might not necessarily take you to secure Internet sites. You might be redirected to sites that advertise rogue security software, bogus software updates, and all sorts of insecure files that can cause damage to your computer system or at least carry out bothersome activities, for instance, display pop-up ads or banners during your browsing sessions. That is why we do not recommend you to wander through unknown websites, especially if you enter them after clicking on an altered search result.

It seems that the indicated search engine aims to drive web traffic to pre-determined places on world wide web to generate pay-per-click revenue, but not to deliver relevant information to the user. Therefore, we suggest you to consider risks related to this search engine and if you want to, remove from your computer. Only then you will be able to adjust your homepage, new tab, and default search engine settings and set different values for these parameters. removal can be completed using spyware removal software, for instance, Reimage, or any other reputable security hijacker

How does this hijacker spread? hijack is a phenomenon that happens quite frequently because computer users still tend to think that computer programs can be installed in a few minutes by continuously clicking “Next” button on their installers. Wrong! If you used to think like that, we ask you to change your mind and rethink what you are doing. See, the majority of programs that can be found and downloaded from the Internet for free commonly demand to try “recommended” programs, which can be installed alongside them. These suggestions are hidden within Advanced or Custom settings, which are often ignored by the users. We highly recommend you to opt for these installation settings at all times and deselect all bonus programs added to your download, as they typically tend to be meaningless ad-supported pieces of software that can bring you nothing but annoyance.

How to remove

It seems that redirect virus lacks of beneficial features, besides, its activity is annoying, so in our opinion, such program should not be kept on the computer system. The best way to remove virus is to scan the system using automatic dangerous software removal tool, but if you do not have one, then you can install one from the list of programs that we recommend. In case you are not looking to get such program, then you might want to take a look at these removal instruction prepared by 2-Spyware team:

You can remove automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual virus Removal Guide:

WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Uninstall from Windows systems

Try to locate and delete Dnssignal or similarly entitled suspicious programs that you cannot remember installing.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Erase from Mac OS X system

Look for Dnssignal app and delete it.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Eliminate from Internet Explorer (IE)

Your aim is to find Dnssignal or related extensions and remove them from IE.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Delete from Mozilla Firefox (FF)

Go to Firefox add-ons, find Dnssignal and delete it. It is advisable to delete all other unknown extensions as well.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Get rid of from Google Chrome

Trash Dnssignal extension, as well as other shady-looking add-ons.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Uninstall from Safari

Go to Safari extensions, locate Dnssignal and similar unknown extensions and remove them.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  • Ramazotti

    Thank you. If I didnt find this tutorial, who knows how long this virus would continue to function on my PC?

  • Lorren

    oh, thank you, thank you thank you very much! this was a nightmare! I could not remove this virus from my PC, because I didnt know how to do it properly 🙂 but now it is gone, so everything is fine again.

  • dnssignalsucks

    I honestly was going nuts because I could not uninstall this. Thanks for helping me out!

  • airwaves_0

    Always the best information. Thanks, 2-spyware, for making such computer problems easier to solve!