“Error code # MS-6F0EXFE” scam (Virus Removal Guide) - Free Instructions

“Error code # MS-6F0EXFE” scam Removal Guide

What is “Error code # MS-6F0EXFE” scam?

“Error code # MS-6F0EXFE” is a fake notification that might lead you to scammers

"Error code # MS-6F0EXFE" scam"Error code # MS-6F0EXFE" scam is a fake popup that attempts to make users pay for unnecessary tech support services

“Error code # MS-6F0EXFE” is a technical support scam that might come up during various circumstances while browsing the web, regardless of which web browser is used – MS Edge, Google Chrome, or Mozilla Firefox. As soon as visitors land on a malicious page, they are met with a popup, which can be described as a typical attempt to greatly mislead the users about their computer security state by claiming various malware infections. Additionally, to scare the users even more, malicious actors also claim that credit card, a Facebook password, and other sensitive information has been stolen.

“Error code # MS-6F0EXFE” scam then proceeds with an alleged remediation scheme: all victims have to do is to call the alleged Microsoft technicians, and they will “happily” help with removal and recovery. This is followed by a small reminder that the call needs to be performed within five minutes, or the computer will be locked and “full damage” attained. Without a doubt, this is a hoax and should never be trusted, so check out below on what to do next.

Name “Error code # MS-6F0EXFE” scam
Type Tech support scam, fake alert, online hoax
Distribution Can be encountered due to adware redirects, or after being rerouted from another malicious site (for example, after clicking on a deceptive link)
Claims The message claims that the alleged error # MS-6F0EXFE was encountered by the visitor due to a “virus and spyware” infection. As a result, personal information is being stolen, and the computer is locked. To resolve this, users are asked to call the fake Microsoft technicians
Dangers Installation of malware, financial losses, identity theft
Contact number 0466 90 17 99, although the number can vary from site to site
Solution Never call the provided number, and leave the site immediately. Additionally, you should check your machine for adware – uninstall all suspicious programs as explained below
Further checks If you contacted the fake tech support, you should immediately change all your passwords, scan your computer with anti-malware, and then fix possible virus damage with FortectIntego or similar repair software

Tech support scams such as “Error code # MS-6F0EXFE” are surprisingly common and can be encountered on numerous websites. The messages are usually localized, which means that users get to read it in their language. For example, this particular scam is common among Dutch users, although it can be encountered virtually anywhere.

ERROR # 0x6a4-0xf9fx3999,” “Windows Error Code: DLL011150,” and “ERROR # ER36dx9832(3)” are just a few examples or almost identical scams being spread around the web. In some cases, the contents of the fake alert are virtually identical; the crooks just come up with new fake error codes.

Speaking of which, “Error code # MS-6F0EXFE” is completely fake – it is not a legitimate Microsoft code. This social engineering[1] tactic is used to confuse Windows users and make them believe that the alert is actually coming from the tech giant Microsoft. While in most cases, you might end up on a malicious page by accident, adware[2] might sometimes be the culprit of the redirects.

“Error code # MS-6F0EXFE” scam removal might sometimes be only performed after adware is eliminated from the computer. Adware, otherwise known as ad-supported software, is known to redirect users to malicious websites that show fraudulent messages or attempt to make visitors download malicious software. That being said, just because you encountered a scam, chances are your computer is not infected, and you were simply unlucky to end up on a malicious page.

"Error code # MS-6F0EXFE" virus"Error code # MS-6F0EXFE" is a scam that might be encountered by accident or due to adware redirects

In most cases, you can delete such apps manually, as we explain below. If you want a quick solution, however, you should perform a full system scan with security software, such as SpyHunter 5Combo Cleaner or Malwarebytes. Experts[3] also advise checking the system with FortectIntego if something was detected by anti-malware to fix virus damage if such occurred during the infection.

How crooks exploit less IT-savvy individuals for their own financial gain

We can assure you that “Error code # MS-6F0EXFE” has nothing to do with the real Microsoft company, and there are several factors that would confirm it immediately. Here's the full message that users receive (although there are plenty of different scam versions around the web):

Error code # MS-6F0EXFE

Call us immediately on: 0466 90 17 99
Do not ignore this important warning.
Closing this page will disable access to your Computer to prevent further damage to our network.

Your Computer has warned us that it is infected with a virus and spyware. The following data has been stolen.

1. Facebook login
2. Credit Card Information
3. Log in to the email account
4. Photos stored on PC.

Our technicians will be happy to help you with the removal and recovery.
Call us within 5 minutes to avoid complete damage

Call Microsoft immediately free of charge on: 0466 90 17 99

One of the main pointers that “Error code # MS-6F0EXFE” is a scam is that it uses several claims that simply can not be true. The fake alert uses Microsoft attributes, such as the company logo and the error code similar to those legitimate ones that users should have encountered before. Microsoft, however, would never provide a phone number within their warnings/alerts, so please only contact support by calling the number from the official website.

Second, since the “Error code # MS-6F0EXFE” virus alert is shown within the web browser, it makes it automatically fake. None of the web browsers can diagnose your computer security health unless they use malware to break into your system – which is also illegal.

Finally, all the tech support scammers always rely on some type of threat. They either claim that the logins and passwords, credit card details, and other sensitive information is compromised or that the computer will be locked/personal files deleted.

Unfortunately for those who do contact the fake “Error code # MS-6F0EXFE” virus authors might be subjected to further bogus claims about computer health. In most cases, crooks ask victims to allow them remote access (they might implant malware during this time) or make purchases of fake security software.

The best thing to do is remove “Error code # MS-6F0EXFE” popup by closing down the browser tab immediately and never contacting the fake technicians. Otherwise, you might suffer from serious financial losses, malware infections, or even identity theft.

"Error code # MS-6F0EXFE" scam popup"Error code # MS-6F0EXFE" consists of a popup and the background text that claims virus infections

Adequate ways to deal with “Error code # MS-6F0EXFE” scam

As previously mentioned, the “Error code # MS-6F0EXFE” popup or redirect surely does not mean that your computer is infected or that your passwords are being leaked. If you were among the unlucky ones who was tricked into calling criminals and paying them money or allowing them to access your device remotely, you should:

  • Change passwords for all your accounts that were saved on your computer/browser;
  • Contact your bank – it should be possible to revert the transaction in case of fraud;
  • Scan the machine with powerful security software to ensure no malware was installed during a remote access session.

If you have not called the number, you should be safe. In an unrelated case, however, you might have adware on your system installed, so a full “Error code # MS-6F0EXFE” virus removal can only be accomplished after this potentially unwanted software is deleted from the system – you can either follow the manual guide below or employ security software that would find and eliminate all the malicious components automatically.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of “Error code # MS-6F0EXFE” scam. Follow these steps

Uninstall from Windows

To uninstall applications that might be causing redirects to malicious sites, proceed with the following steps on Windows computers:

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

If you had to deal with adware or other PUP infection, it is imperative that your clean the MS Edge browser as explained below:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

If you found adware on your system, you might want to reset your Firefox browser:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

Adware can take the form of browser extensions, so you should check Chrome using the following instructions:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “Error code # MS-6F0EXFE” scam registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting adware

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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