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Remove Exploit.swf.bd virus (Virus Removal Guide) - Tutorial

removal by Gabriel E. Hall - - | Type: Malware

Scammers use the name of Exploit.swf.bd virus to trick people into calling fake support line

Screenshot of Exploit.swf.bd tech support scam site

Exploit.swf.bd is a Trojan horse which name is used by tech support scammers. Even though it’s a real cyber threat, the alert that pops up on your browser warning about the attack is fake. It has nothing in common with Microsoft or Windows Defender.

If your browsing session has been interrupted by a redirect to the website that delivers a pop up saying that “Windows Firewall Security Damaged by Exploit.swf.bd Virus,” it means that ad-supported program may have sneaked inside your computer with the help of the freeware or shareware you have recently downloaded.

The purpose of this malicious website is to trick users into calling to toll-free “customer service”: +1-(888)-223-4021. To do so, scammers deliver an exploit.swf.bd virus warning, tell about Zeus virus detection and provides Error Code 0x8024402c which has nothing in common with this issue.[1]

No matter how hard crooks try to convince you that windows firewall security damaged by exploit swf bd virus, we can assure that it did not happen. Windows Defender does not deliver security alerts in the browser’s window. Therefore, you should close the tab immediately and do not call the provided number.

Scammers might trick you into purchasing useless security software or installing remote access tools and download a really malicious content to your computer. Thus, if these redirects continue, you should find and uninstall adware program. However, the quickest method for Exploit.swf.bd removal is to run a full system scan with ReimageIntego or another anti-malware.

However, if you do not want to use security software for virus elimination, you can find the instructions how to remove swf/exploit manually at the end of the article.

What is SWF exploit?

Originally, Exploit.swf.bd is a cyber infection that is designed to exploit a vulnerability in Adobe Flash Player by using Shockwave Flash (.SWF) files which allows remote code execution, downloading and running various files on the device. Therefore, this malicious program might install any malware on the computer.

According to Symantec, [2] Adobe Flash Player 9.0.115.0 and earlier versions of the program might be infected because this malicious program might exploit these vulnerabilities:[3]

  • CVE-2014-8439
  • CVE-2015-0310
  • CVE-2015-0311
  • CVE-2015-0313
  • CVE-2015-5119
  • CVE-2015-5122

However, the problem was solved in Adobe Flash Player 9.0.124.0. However, users are advised to stay away from third-party download sources and do not install a corrupted version of the Flash Player.

Though, if you think that you have installed an affected version of the program, you should update Flash Player to the recent version immediately. However, it’s not enough for exploit swf removal. You should also run a full system scan with an updated and reputable antivirus or malware removal program to wipe out malware from the device.

Fake Exploit.swf.bd virus alertScammers deliver a fake Exploit.swf.bd virus alert in the web browser and ask to call the support line.

Distribution of the malicious program

Adware, which is responsible for redirects to Exploit.swf.bd tech support scam site spreads in software bundles. It might get inside the system when a user downloads a free program and install using Quick/Recommended setup. Security experts from Los Virus[4] remind that users have to monitor installation using Advanced/Custom settings and unmark all pre-selected third-party programs that are offered to install too.

Meanwhile, the Exploit.swf.bd trojan spreads as a corrupted version of Adobe Flash Player. The latest versions of the program are fixed. However, users are reminded to be careful with this program’s downloads and updates.

Detailed explanation on how to remove exploit.swf.bd virus

If you have been infected with Exploit.swf.bd adware and continuously get redirected to a technical support scam website, you can get rid of this cyber infection either manually or automatically. Manual elimination instructions are presented below. However, we want to stress out that you should complete these three tasks:

  1. Check the list of installed programs and other components on the system and uninstall them all.
  2. Remove suspicious add-ons, browser extension, and plugins from each of the browsers installed on each of your browsers.
  3. Reset the browsers.

All these steps are crucial to stop redirects, as well as other adware-related activities on the browser. However, if these activities do not stop, it means that you have left some components. In this case, it’s better to opt for the automatic Exploit.swf.bd removal and let the anti-spyware program to delete leftovers.

However, if you have been infected with an actual Trojan, you should update Adobe Flash Player to the latest version and make sure that you are not using a corrupted version. For complete exploit.swf.bd removal, you have to run a full system scan with a reputable malware removal program which can detect and eliminate all malicious entries that may have been installed by a Trojan too.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Exploit.swf.bd virus, follow these steps:

Uninstall Exploit.swf.bd from Windows systems

If you have been infected with Exploit.swf.bd adware, follow these steps to terminate it entirely:

To remove Exploit.swf.bd from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Exploit.swf.bd (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase Exploit.swf.bd from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Exploit.swf.bd from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Exploit.swf.bd-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Exploit.swf.bd, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Exploit.swf.bd and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Exploit.swf.bd-related entries.Uninstall from Mac 2

Delete Exploit.swf.bd from Internet Explorer (IE)

Reset Internet Explorer to stop redirects to technical support scam website.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Exploit.swf.bd and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Exploit.swf.bd removal.Reset Internet Explorer

Remove Exploit.swf.bd virus from Microsoft Edge

Fix Microsoft Edge after the Exploit.swf.bd hijack by following these steps:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Exploit.swf.bd-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate Exploit.swf.bd from Mozilla Firefox (FF)

Wipe out all malicious entries that might be related to adware by following these steps:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Exploit.swf.bd and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Exploit.swf.bd did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Exploit.swf.bd removal.Reset Firefox 2

Get rid of Exploit.swf.bd from Google Chrome

Reset Google Chrome to speed up Exploit.swf.bd removal:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Exploit.swf.bd by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Exploit.swf.bd-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Exploit.swf.bd removal.Reset Chrome 2

Uninstall Exploit.swf.bd from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Exploit.swf.bd and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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