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Exte ransomware virus. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware
12

Exte ransomware is a new member of CryptoMix family

Ransom note by Exte ransomware virus

Exte is a new variant of CryptoMix ransomware. Malware renames targeted files and appends .EXTE file extension to each of them. Following data encoding, malware delivers a ransom not called _HELP_INSTRUCTION.TXT.

The ransom note provides user’s ID number and asks to send it to one of the free provided email addresses:

  • exte1@msgden.net;
  • exte2@protonmail.com;
  • exte3@reddithub.com.

However contacting cyber criminals and taking their offered help is not recommended. We can save your time and money. Authors of Exte virus wants you to transfer the money in Bitcoins. The size of the ransom may differ based on the amount and importance of the encrypted files. Typically crooks ask for 0.5-1 Bitcoin.

However, no one can assure that hackers have Exte Decryptor. Even if they do, there’s no guarantee that they will give you access to it. Bear in mind that you are dealing with criminals. Thus, trusting their promises is naive.

After ransomware attack, you should focus on Exte removal. This crypto-malware corrupted not only your files but made changes to the system as well. This malicious program may have affected various system processes, deleted numerous files, installed dangerous components and modified Windows registry. All these changes help malware to launch whenever a victim turns on the computer.

The file-encrypting virus might also open the backdoor to other malware or allow spyware to infiltrate your device. For this reason, it’s highly recommended to remove Exte immediately with the help of Reimage or another malware removal tool.

Nevertheless, Exte is the name of Japanese horror film released in 2007; this ransomware is not only a threat to Japanese users.[1] Judging from the ransom note, malware targets English-speaking users all over the world. This new variant of CryptoMix is expected to spread widely and continue its predecessors’ work. Thus, we suggest backing up your files and following other security tips to protect yourself from ransomware.

Developers of the ransomware use several distribution methods

Ransomware might hijack the computer with the help of:

  • malicious spam emails;
  • illegal or fake downloads;
  • bogus software or updates;
  • malvertising;[2]
  • exploit kits.

The most popular method to spread malware is emails that carry infected attachments, links or buttons. These messages usually urge to check important information by clicking or opening provided content. Once users do that, malware payload is usually dropped and executed on the system.

Therefore, the most important part in ransomware prevention is checking credibility and safety of the received emails. However, you should also:

  • do not click any suspicious links, ads and other clickable content;
  • choose reliable sources for downloads;
  • do not download illegal programs, movies, and other content;
  • keep software updated;
  • install antivirus.

What is more, you should also think about a backup solution. Even though you follow security tips, this sneaky ransomware might still attack your device. Thus, in the case of attack, data backups are crucial.

Uninstall Exte virus with professional malware removal program

We recommend choosing Reimage, Malwarebytes Anti Malware or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus for Exte removal. Of course, you can choose your preferred antivirus or malware removal program. However, before starting system’s scan, you should not forget to update your chosen tool.

If you cannot install or run security software, you should reboot the device into Safe Mode with Networking as shown in the instructions below. Then you should not encounter any problems when installing, updating or running malware elimination software.

Once you remove Exte, you can recover your files from backups. You can also try to our suggested alternative recovery solutions below. Some of the earlier variants of CryptoMix are decryptable. [3] Thus, you can try to us this software too. However, you should not have high expectations for data recovery at this moment!

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Exte ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Exte virus Removal Guide:

Remove Exte using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

If you cannot run automatic Exte elimination, please follow these steps and try again.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Exte

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Exte removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Exte using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Exte. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Exte removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Exte from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

Currently backups are the only one solution that helps to get back all of your files. However, if you do not have them, you should not risk and take hackers' offer. You should try alternative recovery methods and hope that official decryptor will be released soon.

If your files are encrypted by Exte, you can use several methods to restore them:

Data Recovery Pro might help to restore some of the files

This professional tool might help to restore corrupted, deleted and encrypted files. Thus, you should give it a try:

Try Windows Previous Versions feature

This feature allows accessing versions of files that have been saved before the Exte attack. However, this option is only available if System Restore was enabled on your PC.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Employ ShadowExploer for data recovery

ShadowExplorer helps to recover files from Shadow Volume Copies. Thus, if malware hasn't deleted them, this tool should help you.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryptor for Exte is not available

At the moment of the writing, there's no safe software that would recover files encrypted particularly by Exte. However, you can try CryptoMix decryptor. However, chances that it will restore files with .EXTE extension is low. 

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Exte and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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References

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