FBI PayPal virus: what it is and how to remove it

FBI PayPal virus is a sneaky cyber threat, which belongs to the 'ransomware' category. Just like FBI virus, this threat presents itself as a legitimate message from the Federal Bureau of Investigation.

Facts checked October 7, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

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FBI PayPal virus: fbi paypal
FBI PayPal virus as our 2015 report showed it.

FBI PayPal virus: summary

Detection namesNo Microsoft detection name is known
Ransom notehelp09.html; the text is quoted in full below
ContactNot recorded in our earlier report
Encrypted file extensionNot recorded in our earlier report
DecryptorNo free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates
DistributionNot recorded in the old report
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 8 more facts
DamageNot recorded in the old report
NameFBI PayPal virus
TypeFile-encrypting ransomware
SymptomsA ransom note left in folders
EvidenceOne write-up by a security site; details still limited
Free decryptorNo free decryptor is known (checked 7 October 2026)
First seen7 May 2015
Facts checked7 October 2026

What to search your PC and browser for

  • Note file: help09.html

How FBI PayPal virus behaves

From our report of May 2015 · not reviewed since

What is FBI PayPal virus?

FBI PayPal virus is a sneaky cyber threat, which belongs to the 'ransomware' category.

Just like FBI virus, this threat presents itself as a legitimate message from the Federal Bureau of Investigation. However, FBI has nothing to do with this scam alert, which in reality belongs to scammers. In order to look more trustworthy, this virus shows victim's IP address, location, hacks computer's webcam and shows what's happening in the room.

Additionally, it reports about various law violations and asks to pay the fine in order to remove the lock and avoid more serious consequences. As you can see, the main reason, why this threat has been invented, is the money, which is asked in a form of fine.

Previous versions of FBI virus have been asking to pay this fine via Ukash, Paysafecard and Green Dot MoneyPak prepayment systems. However, now it seems that they have started using PayPal for their money transactions.

Warning: Please, do NOT pay this fine because you haven't done anything illegal!

In order to unblock your computer, you should remove FBI PayPal virus from the system.

From our report of May 2015 · not reviewed since

HOW CAN I GET INFECTED WITH FBI PayPal virus?

Just like other ransomware viruses, FBI PayPal virus is distributed via hacked programs, such as freeware and shareware.

Besides, spam or illegal sites may also be included to the distribution of this threat. As soon as it gets inside, this screen locker modifies the system and turns its target computer into a useless machine. Instead of getting on the Internet or launching your favorite programs, you will see only this huge alert that covers the entire PC's desktop:

Please, ignore this scam alert because it clearly seeks to mislead you into paying the fine. Firstly, paying the fine doesn't help to unblock computer and forget about this infection. In addition, you should be aware that governmental authorities like this one apply other, more sophisticated methods, for punishing their criminals. In order to fix your computer, you should remove FBI PayPal virus without any delay.

The FBI PayPal virus ransom note

Text of help09.html

FBI

Federal Bureau of Investigation

ATTENTION!

Your PC is blocked due at least one of the reasons specified below.

You have been violating Copyright and Related Rights Law. (Video, Music, Software) and illegally using or distributing copyrighted content, thus infringing Article 1, Section 2, Clause 8, also known as the Copyright of the Criminal Code of United States of America.

Article 1, Section 2, Clause 8 of the Criminal Code provides for a fine of 200 to 500 minimal wages or a deprivation of liberty for 2 to 8 years.

You have been viewing or distributing prohibited Pornographic content (Child Porn/Zoophilia and etc). Thus violating Article 2, Section 1, Clause 2 of the Criminal Code of United States of America.

(...)

How to remove FBI PayPal virus

Tools you'll need

All of these are free except where noted. Download them on a clean device if the infected PC is offline.

  • A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
  • Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
  • Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
  • ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
  • No More Ransom: the free decryptors from police and security companies; check it again every few months.
  • Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.

How to remove FBI PayPal virus and get your files back

Work in this order.

Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.

  1. Step 1: Disconnect the PC and unplug backup drives

    FBI PayPal virus encrypts everything it can reach, including drives and shares you connect later. Cut the network first: cable out, or Wi-Fi off from the taskbar.

    Then unplug every USB stick and backup disk and pause cloud sync, so the encrypted versions do not replace your online copies. Do not reconnect any of them until the ransomware is removed from the Windows 11 or Windows 10 PC.

    Windows 11 quick settings with Wi-Fi turned off
    Windows 11: turn off Wi-Fi to take the PC offline.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  2. Step 2: Save the ransom note and identify the family

    Find the ransom note, usually a .txt, .html or .hta file in every folder or on the desktop, and copy it with one or two encrypted files to a USB stick.

    From another device, upload them to ID Ransomware or No More Ransom's Crypto Sheriff, which name the family from the note and the file extension. Write down the contact address and your personal ID from the note for the report.

    Warning: Never contact the attackers from the infected Windows 11 or Windows 10 PC.

    A ransom note text file next to encrypted files in File Explorer
    Windows 11: the ransom note and encrypted files to copy for identification.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  3. Step 3: Check for a free decryptor

    For FBI PayPal virus, no free decryptor is known (checked 7 October 2026). Search the family name in the No More Ransom decryption tools list and in the free decryptors of Emsisoft, Avast and Kaspersky, because new tools appear years after an attack.

    Important: Keep the encrypted files even if nothing works today, and do not pay before every free option is ruled out: payment does not guarantee a working key.

    Decryptors run on Windows 11 and Windows 10, but only after the ransomware itself is removed.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  4. Step 4: Remove the ransomware before you restore or decrypt

    Restoring or decrypting files while FBI PayPal virus still runs lets it encrypt them again. Run a Full scan in Windows Security > Virus & threat protection > Scan options, then the Microsoft Defender Antivirus (offline scan).

    If the ransomware blocks Windows Security, start Safe Mode with Networking and scan from there. Some families install a password stealer as well, so let both scans finish on Windows 11 or Windows 10.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

  5. Step 5: Look for shadow copies of the files

    Open Command Prompt as administrator and run vssadmin list shadows. If it lists copies dated before the attack, right-click a folder with encrypted files in File Explorer, choose Properties > Previous Versions, and open or restore a version from before that date.

    ShadowExplorer, a free tool, shows the same copies when the tab is empty or hidden. Most current families delete shadow copies, so an empty list is normal, but the check takes two minutes on Windows 11 or Windows 10.

    Command Prompt running vssadmin list shadows
    Windows 11: vssadmin list shadows shows whether shadow copies exist.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  6. Step 6: Restore the files from a backup or recover deleted originals

    Restore from an external backup, File History or OneDrive's version history, choosing a date before the attack. Connect the backup drive only after the scans are clean, or the ransomware encrypts it too.

    If there is no backup, file recovery software can sometimes find the deleted originals, because some ransomware writes an encrypted copy and deletes the original file.

    Stop writing to the drive and try recovery on Windows 11 or Windows 10 before new files overwrite the space.

    Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix

From our report of May 2015 · not reviewed since

HOW TO REMOVE FBI PAYPAL VIRUS?

When trying to remove FBI Paypal virus, you have to unlock your computer first.

In order to get an ability to scan your compromised computer with a decent anti-malware, follow these options:

* Flash drive method:

1. Take another machine and use it to download , , or other reputable anti-malware program. 2. Update the program and put into the USB drive or simple CD.

3. In the meanwhile, reboot your infected machine to Safe Mode with command prompt and stick USB drive in it. 4. Reboot computer infected with FBI Paypal virus once more and run a full system scan.

* Users infected with FBI PayPal virus are allowed to access other account on Windows. If one of such accounts has administrator rights, you should be capable to launch anti-malware program.

* Try to deny the Flash to make your ransomware stop function as intended. In order to disable the Flash, go to Macromedia support and select 'Deny': http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html. After doing that, run a full system scan with anti-malware program.

* Manual FBI Paypal virus removal:

* FBI Paypal virus removal from Android OS:

1. Reboot your Android device into Safe Mode:

If this failed to work for you, just turn off your device and then turn it on. Once it becomes active, try pressing and holding Menu, Volume Down, Volume Up or Volume Down and Volume Up together to see Safe Mode.

2. Uninstall malicious app (FBI virus may hide under BaDoink, Video Player, Network Driver System, Video Render, ScarePakage and other suspicious names):

If this failed, enter a random, 15 digit length, code of imaginary MoneyPak xpress Packed voucher that is asked by FBI android virus or follow these steps:

  • Reboot you infected PC to 'Safe mode with command prompt' to disable FBI Paypal virus (this should be working with all versions of this threat)
  • Run Regedit
  • Search for WinLogon Entries and write down all the files that are not explorer.exe or blank. Replace them with explorer.exe.
  • Search the registry for these files you have written down and delete the registry keys referencing the files.
  • Reboot and run a full system scan with updated to remove remaining FBI Paypal virus files. You can also try scanning with or .
  • Find the power button and press it for a couple of seconds until you see a menu. Tap the Power off.
  • Once you see a dialog window that offers you to reboot your Android to Safe Mode, select this option and OK.
  • When in Safe Mode, go to Settings. Once there, click on Apps or Application manager (this may differ depending on your device).
  • Here, look for previously mentioned malicious app(s) and uninstall all of them.
  • Go to Settings -> Security. Here, select Device administrators.
  • Here, look for previously mentioned malicious app(s) and uncheck it
  • In order to finish the removal of FBI Paypal virus, select Deactivate and OK.

Report it and recover your files

Report it

Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.

United States
FBI IC3 · FTC ReportFraud

Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.

Make the next attack harmless

FBI PayPal virus could only hurt the files that had no second copy, and the signs (ransom notes called help09.html in every folder) showed exactly which ones those were.

The 3-2-1 rule fixes that:

  • three copies
  • two media
  • one disconnected

A practical version for a home PC: OneDrive or another cloud backup with version history, plus an external disk that you plug in once a week for File History and then unplug. Test a restore now and then by opening a few files from the backup on another device.

Details, schedules and what not to back up are in our 3-2-1 backup guide for Windows.

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity.

While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important - recover your lost files

Ransomware is one of the biggest threats to personal data.

Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as can also be effective and restore at least some of your lost data.

Questions about FBI PayPal virus

Should I pay the ransom in help09.html?

Not before you have tried everything else. Identify the family from help09.html and one encrypted file, check No More Ransom for a free decryptor, and look for clean copies in OneDrive, backups and Previous Versions.

Paying funds further attacks, may be illegal if the group is sanctioned, and is no promise of a working key: many victims get partial or broken decryption. If you consider paying for business-critical data, involve the police and a professional incident responder first, and never pay through intermediaries who promise their own decryption.

When will a decryptor for FBI PayPal virus be released?

Nobody can promise a date. When we last checked, on 7 October 2026, no free decryptor is known. Decryptors usually appear after one of three events:

  • police seize the attackers' servers and keys
  • the authors leak or publish the master keys
  • researchers find a mistake in how the ransomware generates keys

Some families got a tool within weeks, others never. Keep the encrypted files and the note on an external drive, check No More Ransom every few months, and follow news about the FBI PayPal virus family. A decryptor may need an original file, so keep any unencrypted copies too.

Can a data-recovery company decrypt my files for a fee?

Only if a decryptor already exists or the company pays the attackers for you. Some "ransomware recovery" services advertise that they can decrypt families with no known flaw; in practice they negotiate with the attackers and add their own fee. Others use the same free tools listed on No More Ransom.

Before you hire anyone, ask in writing how they will recover the files, whether they will contact the attackers and what happens if they fail. A legitimate service answers clearly. If a free decryptor exists for your family, you can run it yourself.

How did FBI PayPal virus get on my computer?

The way FBI PayPal virus spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened.

On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password. Think back to what was downloaded or installed in the days before ransom notes called help09.html in every folder, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.

Did FBI PayPal virus steal my files or passwords?

We do not know yet. Nothing published so far shows data theft by FBI PayPal virus, but the only confirmed sign is ransom notes called help09.html in every folder, which says nothing about what happened before. Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.

From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.

Is FBI PayPal virus the same as other ransomware with a similar name?

Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.

Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.

Should I open help09.html?

Reading it is fine if you open it in Notepad. A plain text help09.html cannot harm the PC. Be careful with notes in HTA or HTML format: double-clicking those runs them in a window that can contain scripts, so right-click and choose Open with > Notepad instead.

The note tells you the contact addresses, the claimed amount and the deadline. Do not visit links or write to the addresses from this PC. Use the note to identify the family and check for a free decryptor first.

Is FBI PayPal virus related to other ransomware?

Possibly, but nobody has shown it yet. With only ransom notes called help09.html in every folder to go on, the family cannot be named reliably, and early forum guesses are often wrong. The family matters because it decides whether a free decryptor exists and how the attackers usually get in.

The quickest way to an answer is an identification service: give it the note and one damaged file, from a clean device. A match points you to existing help. No match means the family is new or changed, and the right move is to keep your files and wait for researchers.

How do I open my .docx, .jpg and other files locked by FBI PayPal?

You cannot open locked files normally while they stay encrypted, and renaming them will not help. Our earlier report did not record the extension that FBI PayPal adds, so check one locked file name and the ransom note for it.

No free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates. Do not rename the files, change the extension or edit them, because that can make recovery harder. Copy the locked files to an external drive before you clean the system, so a decryptor released later still has them.

Will Fortect remove FBI PayPal virus?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For FBI PayPal virus, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

  1. CISA: StopRansomware (read October 7, 2026)
  2. No More Ransom (read October 7, 2026)
  3. FTC: How to recognize, remove and avoid malware (read October 7, 2026)
  4. Microsoft Learn: Microsoft Defender Offline (read October 7, 2026)
  5. Microsoft Learn: How Microsoft names malware (read October 7, 2026)

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