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Remove Get-user-id pop up virus (Virus Removal Instructions) - Decryption Methods Included

removal by Ugnius Kiguolis - - | Type: Adware

Get-user-id pop-up message on Mac or Windows indicates an adware program to be hiding on the system

Get-user-id pop up alert

Get-user-id pop-up alert is a misleading notification that regularly shows up on websites like and asks unsuspecting users if they want to download some kind of user ID. The pop-up box is very primitive – it does not specify what kind of ID is offers to download or what is its propose. It contains a single statement/question and a download button. Although it does not seem to be dangerous, the pop-up is considered a security risk as it typically comes from untrustworthy domains, such as,,,, and similar. 

Get-user-id alert means that the system is infected by a potentially unwanted program (PUP)[1], namely adware. The latter is set to redirect the web browser to scam sites and automatically generate this controversial alert. Not only it disrupts a web browser but also poses a risk of downloading another unwanted application or subscribe to the Push Notifications from an untrusted domain. Consequently, the default web browser, be it Google Chrome or Safari, may start generating intrusive ads and perform redirects to malware-laden third-party sites.  

Name Get-user-id
Type Scam, potentially unwanted program (PUP), adware
Compatibility The pop-up emerges both on Windows, Mac, and iPhone devices
Danger Medium. It's not yet clear what content the pop-up is set to download, so clicking on it poses a risk of allowing the installation of a dangerous cyber infection
Related files Once clicked, the alert downloads the get-user-id.js file and saves it to D:\Users\Username\Downloads\ location
Affected web browsers Any web browser can start loading the pop-up 
Removal This scam alert means a PUP to be installed. Thus, a full scan with anti-malware is recommended. Alternatively, you can check the system manually and delete all suspicious entries.
Web browser's maintenance It recommended resetting the default web browser's settings. Adware and browser hijackers tend to distort the browser's settings to enable ads and redirects. Therefore, without a full reset, the browser may keep exhibiting intrusive behavior
Fixing the damage  Download Reimage Reimage Cleaner Intego and run a full system scan with it to optimize the system's performance

The reports about get-user-id pop-up alert are flooding Mac community forums[2] and other online discussion domains. People consider the notification to be genuine and, unfortunately, many of them have fallen to click the download button. According to users, intrusive notifications stopped upon downloading the get-user-id.js file, though the anti-virus program keeps popping up with an alert about a potentially unwanted program. 

We strongly recommend people not clicking on the get-user-id pop-up because it's a scam. Experts are currently working on specifying its real purpose, though it's clear that is basically used for spreading unwanted browser-based applications. Please note that cybercriminals tend to use suchlike social engineering strategies to trick less experienced PC users into trusting ads like Get User ID.

Do you want to download “get-user-id”?

Some cybersecurity experts relate the “get-user-id” ads with older Java versions and urge people to either remove Java completely or update to the Java Version 7 Update 25 (or higher). According to them, the older versions are extremely vulnerable and can be easily exploited by criminals. 

If you are not using Java, get-user-id removal requires the careful investigation of the machine and the elimination of all suspicious/unknown entries. Windows and Mac users are recommended to scan the system with a professional anti-malware program since it's the most reliable way of cleaning the malware. 

If, however, you are determined to remove get-user-id virus manually, you should check the system very carefully. Mac users should double-check the following locations for suspicious entries and remove all of them:

  • ~/Library/LaunchAgents
  • /Library/LaunchAgents
  • /Library/Application Support
  • /Library/LaunchDaemons

Get-user-id pop-up ads on Chrome or Safari are intrusive, so leaving some related entries on the machine allows the notifications to keep returning. Thus, it's best to get rid of the malware package using a professional anti-malware tool. Anyway, we will provide a manual adware removal guide that the end of this article. 

Get-user-id pop-upsGet-user-id virus is a scam type that tricks users into downloading other unwanted applications

After the get-user-id virus removal, a scan with Reimage Reimage Cleaner Intego repair tool is highly recommended. Such optimization programs may ensure full recovery of the system after malware installation. Otherwise, some potentially dangerous entries may keep functioning with the registries, thus slowing down the system.

The web browser may start displaying intrusive pop-ups after incorrect installation of freeware

Based on[3] research data, most of the time potentially unwanted programs (PUPs) are spread bundled with freeware and shareware. Therefore, incorrect installation of various browser helpers, download assistants, converters, and etc. can end up with the infiltration of PUPs – adware and browser hijacker namely. 

Any freeware or shareware can be, in fact, a software package. The only way to find it out is to opt for Advance technique for its installation. This method will unravel all setup windows and disclose the presence of additional features (add-ons, toolbars, extensions, etc.).  

Make sure to deselect all additional programs during the installation. If, however, you skip as pre-selected additional application and click Next, it will automatically be installed. Unfortunately, statistically, the majority of users in China, America, and Europe opt for the Quick installation method and, therefore, ends up installing bundles without even being aware of that.   

Get-user-id.js downloadClicking on the USER ID notifications downloads a suspicious .js file and stores it user User\Downloads folder

Instructions for Get-user-id pop-up alert virus elimination

There are two methods that can be applied for Get-user-id virus removal. However, none of them requires clicking on the Download button. In contrast, seeing an offer to download some kind of ID should be considered as a potential danger prompting you to close the current web browser's window. 

The pop-up Get-user-id is triggered by a potentially unwanted program, so it will not stop from being displayed as long as the related malware remains active. To uninstall it, you can either follow manual removal guide that is provided at the end of this article or run a full system scan with a professional anti-malware tool. Finally, double-check the system with Reimage Reimage Cleaner Intego to make sure that the registries, libraries, Temp folder, and other locations are free if intrusive entries. 

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Get-user-id pop up virus, follow these steps:

Eliminate Get-user-id pop up from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Get-user-id pop up and related programs
    Here, look for Get-user-id pop up or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Uninstall Get-user-id pop up from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Get-user-id pop up or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of Get-user-id pop up from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Get-user-id pop up and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Get-user-id pop up removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove Get-user-id pop up virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Get-user-id pop up should be removed from your Microsoft Edge browser.

Erase Get-user-id pop up from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Get-user-id pop up and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Get-user-id pop up removal. Click on 'Reset Firefox' button for a couple of times

Delete Get-user-id pop up from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Get-user-id pop up and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Get-user-id pop up removal. Click on 'Reset' button to complete your removal

Eliminate Get-user-id pop up from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Get-user-id pop up or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Get-user-id pop up removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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