GNS ransomware (Virus Removal Guide) - Free Instructions

GNS virus Removal Guide

What is GNS ransomware?

GNS ransomware – malicious program designed to prevent access to personal files

GNS ransomwareGNS ransomware is a data locking malware that belongs to Dharma virus family

GNS ransomware is a threat that has been spotted spreading around the world in early July 2020[1] and was attributed to the Dharma ransomware family, which has been around for several years now. The malware spreads via several channels, including malicious spam emails, repacked installers, and weakly protected RDP connections.

As soon as the payload is executed, GNS ransomware begins the data locking process with the help of RSA + AES ciphers,[2], which also modifies file names. For example, a file “picture.jpg” is turned into “ string.[].GNS,” and can no longer be accessed by the victims.

Malware also drops a ransom note FILES ENCRYPTED.txt, as well as shows a popup window. These documents serve as a message from GNS files virus authors and explain that users have to pay a ransom in Bitcoin in order to regain access to their data.

Name GNS ransomware
Type File locking virus, crypto-malware
Malware family Dharma, also known as Crysis
Distribution Malicious actors can use several different techniques, although the malicious payload is mainly delivered via spam email attachments, insecure Remote Desktop connections, or software cracks
File extension .GNS, although a full extension looks as follows: .id-ID.[].GNS
Ransom note FILES ENCRYPTED.txt and a popup window titled
Contact and
File decryption There are no known tools that could recover your files encrypted with the latest versions of Dharma. However, you might want to try using built-in Windows restoration points or third-party recovery software
Malware elimination You should remove the malicious payload with the help of powerful anti-malware tool – we suggest using SpyHunter 5Combo Cleaner or Malwarebytes
System fix Ransomware might damage some Windows system files and configuration settings in a way that would prevent the OS from operating the way it used to. In case you experience crashes, BSODs, errors, and other stability issues, scan your machine with FortectIntego

While GNS ransomware can use several different distribution methods, it mostly penetrates machines with the help of social engineering. Believable messages are crafted by malware authors and then delivered to thousands of users. Clipped to such emails are the attachments which hold the payload of ransomware. Hackers behind the strain often use double extensions in order to confuse users and make them believe that they are not opening an executable (.exe) file.

Once such a file is executed, Windows operating system is heavily modified, and several built-in backup systems deleted. This is done to prevent users from recovering from the virus without paying the ransom. In some cases, even GNS ransomware removal might not help when it comes to system performance after the infection is terminated. In such a case, we suggest using PC repair software FortectIntego, which could help to regain computer stability after malware intrusion.

GNS files virus begins the file encryption process immediately – it looks for pictures, music, videos, databases, MS Office documents, and other types of most commonly-used file types. The process of encryption is swift – and for a reason. In many cases, the data encryption process might begin to slow down the computer, which could make users suspicious and interrupt the process. Thus, ransomware typically encrypts only a few kilobytes of each file.

As soon as the encryption process is finished and the .GNS extension applied, malware does not hide its presence on the system anymore and displays the following information via the pop-up window:

Don't worry,you can return all your files!
If you want to restore them, follow this link:email YOUR ID –
If you have not been answered via the link within 12 hours, write to us by
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

GNS ransomware virusGNS ransomware is a type of computer virus that locks all files on the system and then demands ransom to be paid for their redemption tool

Another file, FILES ENCRYPTED.txt, which can be opened via the Notepad, includes a much shorter description of a ransomware attack:

all your data has been locked us
You want to return?
write email or

Most security researchers[3] advise not paying the ransom, as it might result in not only data but also money loss. Instead, we suggest you remove GNS ransomware from your system with the help of powerful anti-malware software and then use alternative methods for data recovery – we provide some solutions below.

Should you pay the ransom? GNS files recovery methods

We advise you to take the words of cybercriminals behind the GNS virus with a grain of salt: they claim that other methods of data recovery will result in a complete data loss. This is not true, however, since some alternative methods might actually be successful in GNS virus files recovery.

In case malware failed to delete Shadow Volume Copies and System Restore features, you would most likely be able to retrieve all data without any issues. However, all the modern and working crypto-malware strains are programmed to delete the automatic backups (although this process might fail due to bugs or other reasons).

Another solution is using third-party recovery tools – this option also has a very small success rate, as most of such tools rely on retrieving working copies of files from the hard disk. Note that neither data recovery software, nor anti-malware can remove .GNS file extension (i.e., decrypt current files), as it is not designed for such a purpose.

Finally, paying criminals is your last resort. Before you consider this option, please take points into consideration:

  • Crooks might send you a non-working decryptor
  • Hackers might not send you anything and completely ignore you
  • Payments only fuel the will of cybercriminals to create more malware
  • You might be a target of future attacks, as threat actors would know you are willing to pay.

As you can see, the task of recovering GNS files is not that easy. We suggest you keep backups ready in case such unfortunate circumstances happen to you in the future. To protect your machine, use reputable anti-malware, update your operating system and the installed software on a regular basis, and never download software cracks.

GNS ransomware detectionGNS ransomware intrusion can be prevented by most of anti-malware solutions

Delete GNS ransomware from your computer and only then attempt file recovery

Many ransomware victims find themselves in a state of disbelief and even shock after they find out that they cannot open their photos, school papers, or a work project. However, panicking doe nothing in such a situation, and handling it correctly is the only way to go forward. If you never had to deal with GNS ransomware removal, it might seem like a very complicated task, however.

Nonetheless, considering you had no backups available, you should copy all the encrypted files before you remove GNS ransomware from your computer. Encrypted data does not store any malicious code within it, so having them on another medium is safe. Likewise, security researchers might develop a working GNS ransomware decryptor in the future.

To delete the GNS file virus from your machine, perform a full system with anti-malware software, although do not get surprised that your files till cannot be opened. As explained earlier, malware termination will not grant you access to locked files. Instead, follow the instructions for alternative data recovery methods below.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of GNS virus. Follow these steps

Manual removal using Safe Mode

In case you cannot delete the malware in a normal mode, you can access Safe Mode with Networking:

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):


After you are finished, reboot the PC in normal mode.

Remove GNS using System Restore

System Restore could also help you undo the changes made by ransomware in some cases:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of GNS. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with FortectIntego and make sure that GNS removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove GNS from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by GNS, you can use several methods to restore them:

Data Recovery Pro might work for you

If you did not use your computer much after the infection, you could try using Data Recovery Pro to recover at least some of your files.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by GNS ransomware;
  • Restore them.

Windows Previous Versions feature could help you retrieve files one-by-one

This method will only work if automated Windows backups were not erased by the GNS file virus.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

In some cases, ShadowExplorer could save your files

If malware failed to delete Shadow Volume Copies, ShadowExplorer is a great tool to recover your files.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No decryption tool is currently available

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from GNS and other ransomwares, use a reputable anti-spyware, such as FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Julie Splinters
Julie Splinters - Anti-malware specialist

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