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Remove (Virus Removal Guide) - updated Nov 2019

removal by Jake Doevan - - | Type: Adware is a website that seeks to monetize on ads by abusing a built-in browser feature is a scam and a social engineering[1] attack website that users may encounter at any time during web browsing sessions. The main goal of the site is to make visitors to Allow notifications to be shown – an action which would allow for intrusive and potentially malicious ads to be shown on users' desktops even when Google Chrome, Mozilla Firefox, Safari, or other browser is not operational.

Derived from the  Putlocker virus, uses similar tactics to make users enable push notifications – a legitimate built-in feature that was first introduced by Google in 2012 and was soon adopted by other browsers. Unfortunately, it has been widely abused by malicious actors who use deception in order to make users subscribe, and because many might be unaware of how to disable notifications, the developers receive countless monetary benefits from the shady practice.

Besides the social engineering practices, might also be closely connected to adware, as ad-supported software is known for user redirection to malicious sites like those that host push notification viruses or tech support scams. The adware usually travels within packaged software bundle installers that include multiple apps. This way, users insert potentially unwanted programs into their machines, which later start redirects to sites like, browser activity tracking, display of intrusive ads, etc.

Type Adware/push notifications virus
Symptoms The PUP causes notifications, pop-up ads, and redirects to various shady pages where the person gets exposed to malicious content
Distribution Freeware installers that contain pre-packed PUPs, deceptive advertisements or fake updates
Main danger The redirects can lead users to sites that prompt installation of other unwanted programs or malware; users might also disclose their personal information to unsafe parties or spend money on useless services/programs
Tactics Social engineering is used in order to make users believe that allowing notifications will benefit them. In reality, they allow the intrusive ads to be shown on their desktops at any time when their computers are on
Elimination Users can stop notifications by tweaking web browser settings; adware removal requires either manual elimination or a scan with a reputable anti-malware solution
Additional tip You can optimize and ensure good system performance after adware infection by using PC repair tool ReimageIntego web page shows notifications and pop-ups to deceive the person and trick into subscribing to additional content, which reroutes the person to affiliated and sponsored sites. To achieve that, the site is actively trying to convince users that they will get to watch a video or enter other underlying content as soon as they allow notifications to be shown.

The following message shows up on the website once you get redirected to or when you try to exit the web browser, and interaction with the pop-up automatically counts as agreement to the statement: wants to Show notifications
Click Allow to watch the video

Unfortunately, when you allow the notifications coming from, pop-ups fill up the screen even when the browser is closed. Push notifications start coming immediately when you reboot the device and, in most cases, display information from foreign pages or advertising sites. You should avoid clicking on the content, as it might lead to unsafe websites that can lead to money loss, personal data disclosure to unknown parties or installation, or PUPs/malware. is the adware program that hosts various sites with free streaming services and tons of advertisements.

Due to ads that ill up the screen, Mozilla Firefox, Internet Explorer, Google Chrome, and other browsers start running slow – they also might start crashing from time to time. Diminished performance and affected time online frustrate victims the most. 

However, there are many reasons to remove, even though it initially displays only a few noticeable symptoms. Adware, in general, has many functions, so you shouldn't be surprised when other applications or browser extensions appear on the machine without your permission or browser settings get changed to flood the search results with sponsored links.

The most important thing that should encourage people to go straight to removal is the ad-tracking function that almost all PUPs have.[2] Experts[3] always say that ad-supported programs, browser-based intruders are only designed to generate revenue and views, so there is no guarantee that the content you are forced to view is safe and doesn't contain malicious scripts.

We highly advise you also reset all the installed browsers after you eliminate the unwanted application. Also, to prevent post-infection side-effects like system crashes of frequent errors, we highly recommend you perform a scan with a computer repair tool ReimageIntego. is the potentially unwanted program that tries to trick people into subscribing to push notifications.

Browser settings-modifying computer infections are bundled with freeware – take adequate steps to avoid them

Safe browsing habits is something that all computer users should practice, although security experts have been struggling to teach users that. In most of the cases, they are quite careless when it comes to cybersecurity – sometimes even oblivious. For example, not updating operating systems purposely guarantees such threats like WannaCry still exist to this day.

Nevertheless, while most already known to stay away from torrent and similar pirated software sites, they are still unaware of software bundling techniques that are practiced basically on every freeware/shareware site. The method guarantees that users install optional components whiteout noticing. Bundling works so well because software devs know that users are careless during the installation of new apps and do not read the instructions properly most of the time.

Thus, be aware that a standalone installer from third-party mist likely includes optional software. Do not rush through steps, read all the instructions, check for relevant documents (ToS, Privacy Policy, etc.), decline all the deals/offers, remove ticks from pre-ticked boxes and, most importantly, always opt for Advanced/Custom settings instead of Recommended/Quick ones when prompted.

Make sure to terminate virus and other suspicious programs to stop redirects and intrusive ads

You may need to stop using some services or streaming sites to end the redirects to virus pages or related sites completely because this adware tends to run on those domains and interfere with people's devices. This is one of the most common techniques used to spread Putlocker family threats.

You should also remember that PUP can easily infiltrate the system and load other programs to keep the persistence if the main program. For this reason, the best removal results can be achieved by scanning the machine using an anti-malware tool.

To remove once and for all, it is needed to employ professional antivirus programs and clean the machine fully, so all the related files and applications, browser content gets eliminated. We should also note that PUPs may affect processes of your computer, so run a system tool to find possible issues and fix them without damaging the machine further what can happen if you decide to alter registry keys or directories manually.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Uninstall from Windows systems

Make sure to get rid of from your machine, since it runs in the background without your permission or knowledge

To remove from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Remove from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Erase from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Delete from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete removal.Reset Firefox 2

Get rid of from Google Chrome can easily install extensions, add-ons, plugins and other in-browser content on Chrome, so you should check for that suspicious content and remove it manually

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete removal.Reset Chrome 2

Uninstall from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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