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Remove (Removal Guide) - Feb 2020 update

removal by Alice Woods - - | Type: Browser Hijackers – a browser hijacker that is related to the SweetIM toolbar and the PUP potentially unwanted - a browser-hijacking application that can load intrusive advertisements on the computer screen during browsing is a questionable search engine that offers to select different languages for the main page. The potentially unwanted program tries to look useful by providing access to various desktop wallpapers. However, this appears to be the only handy feature of this browser hijacker as it truly aims to hijack your web browser settings such as the default search provider, homepage, and new tab URL, spams the users with intrusive advertisements and causes redirects to affiliate domains and networks. is also related to another very similar browser hijacker named and also a questionable toolbar that is recognized as SweetIM

Type Browser hijacker
Category Potentially unwanted program
Related PUPs This suspicious protect is very familiar with another browser hijacker named SweetIM, and a questionable toolbar that is known as SweetIM
Activities The browser hijacker is known for its capability to hijack the default search engine, homepage, and new tab URL. Also, this PUP initiates other suspicious activities such as advertising and redirecting during browsing sessions
Removal Get rid of the browser-hijacking product with the help of antimalware software or use the manual step-by-step guidelines that have been included to the end of this article
Fix tool If you have discovered any system compromisation, you can try fixing the altered areas with the help of automatical repair software such as ReimageIntego virus is categorized as a potentially unwanted program (PUP)[1] because it enters the computer system by employing unfair techniques such as “software bundling”. By using freeware and shareware, the browser hijacker gets access to the targeted Windows or Mac computer system. Afterward, it ends up hijacking web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari.

Besides changing the default search provider, main page, and new tab URL, can also add unrecognizable extensions, add-ons, and plug-ins to the web browser settings. These products can be planted there to initiate changes, load intrusive advertising notifications, and redirect the user to sponsored domains. aims to attract as many users as possible and pushes its services to create a look of usefulness. The app offers to access various computer wallpapers. However, this feature is not worth all of the other unwanted activities that are likely to show up while dealing with this browser-hijacking application.

First, by modifying your default engine, will force to use it every time you launch the hijacked web browser. Sadly, the search query results might appear to be misleading and provide false information. As a matter of fact, you cannot trust anything that comes from this rogue domain. is a potentially unwanted program that can infect any type of web browser such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari can drop advertisements such as pop-ups, pop-unders, banners, and sales coupons on your computer screen. The program might offer to download various suspicious security tools and system optimization programs or trick you into subscribing to some useless services and paying an inadequate monthly fee.

Another thing that you should be aware of is the redirects that can appear while clicking anywhere on the changed homepage while dealing with content provided (ads). You can be immediately taken to a developer-sponsored website. However, this is not the worst that can happen. Also, you can get thrown to a potentially malicious webpage that is filled with malicious software. can come bundled with other potentially unwanted products such as various add-ons, extensions, toolbars, other browser hijackers,[2] adware programs, etc. Regarding this fact, you can find a lot of new applications lurking on your system and executing unknown processes in the Windows Task Manager section.

Besides all the mentioned activities, you can find your web browser and computer system struggling to operate normally due to the big number of tasks that are carried out by the browser hijacker. To prevent this from happening, you should remove completely from your web browsers and computer system. removal can be taken care of automatically by using reliable software or by the manual technique that is described at the end of this article. Furthermore, if you have discovered any altered areas, settings, or software on your Windows or Mac computer system, try fixing all the problems with ReimageIntego. browser hijacker

Software bundling is closely linked to browser hijacker distribution

The most likely scenario of receiving browser hijackers on your computer and browsers involves some free software you have recently installed. Free software is sometimes bundled[3] with all sorts of PUPS and distributed through some download managers and third-party installers which are usually specially designed for this purpose. You can get unsecured products from third-party downloading websites such as,,,

Therefore, the legitimate free software will not usually be bundled with PUPs, if you download it from its official website. Another important thing to remember is that you should always inspect each step of the installation process carefully. This is where most of the PUPs and various add-ons, plug-ins, and toolbars are usually hidden. Pay special attention to Advanced and Custom options and untick everything that you feel suspicious about.

Furthermore, browser hijackers can get distributed through infectious advertisements or hyperlinks that appear lurking on unsafe third-party websites. Avoid pressing on every link and ad that you see as it might execute the installation process of the potentially unwanted program. Last but not least, make sure that reliable antimalware protection is running on your computer system as this type of software will drop you alerts if something wrong is going on.

Removing virus from Windows and Mac

We always recommend completing browser hijacker elimination with the help of antimalware products as this way is an easier and more effective one. removal can also be achieved with the help of such software. All you have to do is purchase a reliable piece of software and get it loaded.

Security experts from[4] want to outline the importance of a proper removal process. might bring additional products to the computer system and keep them hidden in places such as the Task Manager or Registry. You have to get rid of all the suspicious components, otherwise, the PUP might repeatedly show up.

However, you can also remove with the help of manual step-by-step guidelines. This type of process is more suitable for users who are ready to put some effort into it. The instructions involve cleaning both the operating system and web browser apps such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Delete from Windows systems

To eliminate the browser hijacker from your Windows operating system and get rid of the additional products that it has brought here, you should complete the following guidelines.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Erase from Internet Explorer (IE)

To get rid of browser helper objects such as extensions, plug-ins, and add-ons from Internet Explorer, you should apply the below-provided guiding steps.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Get rid of from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate from Mozilla Firefox (FF)

To eliminate the browser hijacker from your Mozilla Firefox web browser and diminish all the changes that it has caused, use these instructions.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Remove from Google Chrome

To remove suspicious extensions, add-ons, and other browser hijacker-related products from Google Chrome, you should employ these steps.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Delete from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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