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Remove ICE virus

removal by Julie Splinters - -   Also known as The Cyber Crimes Center virus, Ukash virus | Type: Ransomware

ICE virus (also called as The Cyber Crimes Center virus) is a dangerous ransomware, which must be ignored and eliminated from each of its affected computers. You can distinguish this virus from a huge notification, which lists various crimes and requires to pay the fine of 400 dollars or other reasonable amount of money. Typically, ICE virus mentions the distribution of pornographic files, the use of copyrighted content and similar crimes. While it may seem that this is an official notification from a governmental organization, it's just a typical scam that must be avoided. In order to trick its target PC users, ICE virus starts its activity by blocking the whole system down while there is no such governmental organization that blocks PCs to collect their fines. The real owner of this cyber threat is a huge group of cyber criminals that use different versions of such viruses for trying to rip people off. You must remove ICE The Cyber Crimes Center virus without any delay.


ICE Cyber Crimes Center virus, just like Your computer has been blocked virus, is distributed via trojan horse. Mostly, users download this infection together with unofficial programs and their updates that are spread on illegal websites. Besides, misleading emails that also pretend to be sent by this official organization can easily let this trojan inside. Once it gets there, this dangerous threat blocks the whole system and downloads those files that are needed for ICE virus. SO, it can be said that ransomware takes its target PC a hostage and then replaces desktop's screen with a message that claims something like that:

The ICE Cyber Crime Center virus
Your computer has been blocked!
The work of your computer has been suspended on the grounds of the violation of the law of the United States of America.
To unlock your computer and to avoid other legal consequences, you are obliged to pay a release fee of $400.

Please, ignore this alert because it's a huge scam that belongs to scammers. Additionally, remove this ransomware from your computer because it will continue holding your PC a hostage.


When trying to remove ICE virus, the biggest issue is to unblock the desktop. When trying to do that, we recommend several methods that are listed below:

* Flash drive method:

1. Take another machine and use it to download Reimage Reimage Cleaner Intego or other reputable anti-malware program.
2. Update the program and put into the USB drive or simple CD.
3. In the meanwhile, reboot your infected machine to Safe Mode with command prompt and stick USB drive in it.
4. Reboot computer infected with ICE virus once more and run a full system scan.

* Users infected with ransomware viruses are allowed to access other accounts on their Windows systems. If one of such accounts has administrator rights, you should be capable to launch anti-malware program.

* Try to deny the Flash to make your ransomware stop function as intended. In order to disable the Flash, go to Macromedia support and select 'Deny': After doing that, run a full system scan with anti-malware program.

* Manual ICE virus removal (special skills needed!):

  • Reboot you infected PC to 'Safe mode with command prompt' to disable Ukash virus (this should be working with all versions of this threat)
  • Run Regedit
  • Search for WinLogon Entries and write down all the files that are not explorer.exe or blank. Replace them with explorer.exe.
  • Search the registry for these files you have written down and delete the registry keys referencing the files.
  • Reboot and run a full system scan with updated Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes to remove remaining virus files.
do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.
ICE virus snapshot
ICE virus snapshotICE virus snapshot
ICE virus snapshot

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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  1. ethan says:
    April 10th, 2013 at 8:29 pm

    My computer has recently got infected with the ice virus and i believe that it is different or updated because using the safe mode w/ networking tactic does not work all it does is pull up a blue screen and say that windows has to shut down to prevent damage. I dont know how to counter this what I be leave to be a new version of the virus if you could look for a solution that would work for me and all the other people that may have the same problem that would be grate. Thank you.

  2. Frank says:
    April 14th, 2013 at 12:19 pm

    Try doing a repair with the original system disk before going into Safe Mode next time. That should help you get to the next stage.

  3. rmh says:
    June 1st, 2013 at 1:22 am

    Newest ICE virus will not allow Safe Mode…. Automaticallyrestarts computer

  4. brent says:
    June 11th, 2013 at 7:08 pm

    None of thiese is working. Tried several other fixes also.

  5. Sleepyjohn says:
    June 13th, 2013 at 10:40 am

    So I removed the ICE VIRUS, and rebooted my computer to a BLACK SCREEN. Got into TASK MANAGER and ran UNHIDE to restore my desktop icons, then run a full MALWAREBYTES scan and a full NORTON360 scan. Both come back clean. Rebooted computer to a black screen. Have to run UNHIDE to restore desktop icons and background. Rebooted computer and came back to a BLACK SCREEN. Had to run UNHIDE to restore icons and background, again. Rebooted computer and came back to a BLACK SCREEN. Had to run UNHIDE to restore icons and background, again. Rebooted computer and came back to a BLACK SCREEN. Had to run UNHIDE to restore icons and background, again. Rebooted computer, and started this cycle all over again.Any ideas on how to fix this? Very frustrating!

  6. S J TECH says:
    November 6th, 2013 at 9:02 pm

    run “explorer.exe” instead of “unhide”

  7. buccs says:
    July 13th, 2013 at 8:23 pm

    Same issue – virus will not allow safe mode. Laptop shuts down. Now what? Thanks.

  8. charles the geek says:
    August 17th, 2013 at 4:50 pm

    you should try going into safe mode with command prompt and do a system restore once command prompt comes up
    if is windows xp type 1. cd..
    cd windows
    cd system32
    cd restore
    if computer is any other windows that is not xp just type rstrui.exe and that should take you to the system restore options

  9. lg says:
    October 4th, 2013 at 11:25 pm

    how do you remove ice from windows xp. I cannot start in any safe mode

  10. Tim says:
    November 10th, 2013 at 4:42 pm

    I have tried everythig that this site tells me to do. My computer WILL NOT allow me to start in safe mode. When I try to run recovery Im told it doesnt have enough memory. I have windows XP. Im going to try changing the hard drive. If this works I will repost.

  11. Pablo says:
    February 11th, 2014 at 4:36 pm

    This latest version is virtually impossible to remove from your computer. Everything listed in F8 listing is blocked so that you cant reboot your computer to run these rescue anti virus programs via CD/UBS. Safe mode, network mode, or any other mode. Theres no easy solution here. The people who are doing this should be hunted down like any other terrorist and aniliated.

  12. Pablo says:
    February 22nd, 2014 at 4:45 pm

    UPDATE: This is truely a computer killer.
    This latest version will block you from rebooting your computer in any mode. So you cant run any anti-virus program to rid your computer of it.
    But whats even more disturbing is it blocks you from installing a new hard drive/ Op system. When you run Windows XP with a new hard drive installed–it comes up Hard disk Error/ No HDD Theres no way to circumvent this virus, your computer is distroyed.. Ive never seen anything like this before. My laptop is 10 years old, so I was going to retire it soon, but all the stored data is gone forever. Bummer.

  13. pete says:
    March 31st, 2014 at 10:17 pm

    So basically my computer is junk if I have tried everything. What should or can I do with it

  14. ICE survivor says:
    May 15th, 2014 at 12:47 pm

    use a live CD like Lubuntu, you can get to your files easily that way. thats what I did. Make it with your new computer and get your files off the old one.

  15. Tom says:
    April 1st, 2014 at 9:42 pm

    Any update on what happened with your infected computed?

  16. Chris says:
    April 24th, 2014 at 10:57 pm

    the virus is hiding under the startup folder in program files (at least the shortcut to launch it). If you create a USB flashdrive boot to a linux based OS (you will have to change boot order in BIOS settings), u can browse your HDD to find the startup folder. Once there, you will see an oddly random file name. Write it down then delete it. Search the computer for that name and delete all instances of it. Reboot into windows and it should not start. Run REGEDIT and search for that odd file name again and remove any keys with that name associated. If you dont know what that means, you shouldnt be messing with it. Find a neighbor kid or something to help. 🙂

  17. Pablo says:
    May 27th, 2014 at 11:34 am

    Update: Used a Kaspersky Rescue Disc to finally remove the virus. Didnt get on the first scan–ran the update…finally got it and deleted it. Restored computer to normal. However, the computer was infected back in Feburary. I let it set for 3 months before attempting this removal in May 2014. Recently got infected with same ICE virus on another laptop. Ran the KRD, and it couldnt dedect it- no threat found. Screen is stilled locked.

    Apparently, theres a several month lag before the KRD Updates are able to catch up with the latest version, as the creators of this virus are constantly changing the code to stay head of the anti-virus scans to avoid detection. Plan to wait 3 months and do the Update/Scan again to see if it can be detected. Porn sites are filled with this thing. Its gotta be affecting their traffic because people are choosing to stay off them. Its not worth the risk. One click on the wrong picture, BOOM, youre infected. Its like stepping on a IED….and your leg is gone.

  18. kenny says:
    June 8th, 2014 at 11:22 pm

    yeah mine done that also, i figured that it would allow into another account on the machine allowing me to use explorer to navigate to the restore program, which i right clicked and ran as administrator. most of these machines have at least 2 accounts……..

  19. Ben Weihrich says:
    October 13th, 2014 at 6:13 am

    I use HijackThis. Fast, simple, deep clean, run like brand new…

  20. Bud says:
    November 1st, 2014 at 12:22 am

    I got the ICE virus last night and was really shocked by there “Stick em Up” approach. This is about the worst virus Ive ever seen. My system was locked just like everyone else. I was able to find away to enter Safe mode and while I was there I used MSconfig to force “Boot” in safe mode. I could have tried a “Restore Point” but I believe since they are smart enough to lock down the entire system theyve also messed with Restore. I always have a 100% backup via Acronis Trueimage, I booted from that and did a full restore of my hard drive from one month ago. Im back up and running now and cleaning everthing I can find. I dont understand how this virus totally shut down my Virus protection software and Maleware protection,..but it did.

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