Iswr is a Djvu ransomware variant that may lock your files forever

Iswr ransomware is malicious software designed for Windows systems. It mostly infiltrates devices via pirated software installers or so-called software cracks, and soon begins the encryption process of all personal files on the system using the sophisticated RSA[1] encryption algorithm. This way, all documents, pictures, videos, databases, and other files acquire a .iswr extension and are stripped from their original icons (which are replaced by blanks).
Iswr virus stems from a well-establish malware family known as Djvu, with hundreds of variants under its belt – Bttu, Maos, and Mppn are just a few examples. All of the versions are very similar and produce identical _reademe.txt file at the time when they finish encryption process. Within the note, cybercriminals claim that victims have to pay $490 or $980 in bitcoin if they want to restore their files to the original form.
Trusting cybercriminals is not advisable because might simply never fulfil their promises, resulting in monetary loss along with file loss. We provide several alternatives for file recovery below that might just work for you.
| Name | Iswr virus |
|---|---|
| Type | Ransomware, file-locking malware |
| File extension | .iswr appended to all personal files, rendering them useless |
| Family | Djvu |
| Ransom note | _readme.txt dropped at every location where encrypted files are located |
| Contact | support@fishmail.top and datarestorehelp@airmail.cc |
| File Recovery | There is no guaranteed way to recover locked files without backups. Other options include paying cybercriminals (not recommended, might also lose the paid money), using Emisoft's decryptor (works for a limited number of victims), or using third-party recovery software |
| Malware removal | After disconnecting the computer from the network and the internet, do a complete system scan using the SpyHunterCombo Cleaner security program |
| System fix | As soon as it is installed, malware has the potential to severely harm some system files, causing instability problems, including crashes and errors. Any such damage can be automatically repaired by using FortectIntego PC repair |
The ransom note
As soon as Iswr ransomware finishes the process of data encryption, it delivers a ransom note which is meant for users to inform themselves about how they could get their files back. While some cybercriminals resort to threats, others try to appeal to users while sounding friendly or professional – this demeanor is meant to invoke a fake sense of trust, increasing the chances victims might pay. Likewise, cybecriminals offer the allegedly free test decryption option:
ATTENTION!
Don't worry, you can return all your files!
All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
hxxps://we.tl/t-Q5EougBEbU
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don't get answer more than 6 hours.To get this software you need write on our e-mail:
support@fishmail.topReserve e-mail address to contact us:
datarestorehelp@airmail.ccYour personal ID:
As expected, perpetrators often attempt to persuade victims of an attack by offering a 50% “discount” if payment is made within three days and also giving them the option for a free test decryption service. All these psychological ploys are intended to make users believe that it's in their best interest to pay up quickly.

However, law enforcement and cyber security professionals strongly warn users against paying. Not only does it support the illicit operations of hackers, but there’s no guarantee that the decryptor will work or ever be delivered – since criminals are never to be trusted.
How to remove Iswr ransomware
Have you ever been a victim of ransomware before? If not, it can be hard to know where to start. That said, the proper steps taken when dealing with this issue are paramount; they could mean the difference between whether or not your data can eventually be retrieved.
In order to protect other devices connected to the same network from a malware infection, it is important that you immediately disconnect your computer from the internet. Malware has been known to use networks as an access point for communicating with remote Command & Control[2] servers, so unplugging your device can help stop its spread. To do that, follow these steps:
- Type in Control Panel in Windows search and press Enter
- Go to Network and Internet
- Click Network and Sharing Center

- On the left, pick Change adapter settings

- Right-click on your connection (for example, Ethernet), and select Disable

- Confirm with Yes.
If your device has been infected with Iswr ransomware and is no longer connected to the internet, you may be able to remove it manually. However, this process is complex and requires a high level of IT knowledge. It is generally recommended to seek the assistance of a professional or to use specialized software to remove the ransomware.
Attempting to remove the ransomware manually can be risky and may result in further damage to your device if not done properly. Thus, the simplest way of dealing with the infection is by scanning the system with SpyHunterCombo Cleaner or MalwarebytesMalwarebytes security software, which can easily find and remove all the malicious components of ransomware. After that, we recommend employing a recovery tool FortectIntego, which can fix system issues that could arise (such as crashes or errors) after malware is deleted.
Restore .iswr files
Despite common belief, your security software cannot magically restore personal files. Its primary purpose is to remove malicious programs and protect you from any upcoming threats – not recover encrypted ransomware data, as this utilizes an entirely different approach. Therefore, it's impossible for anti-malware software to do the job itself. However, it can detect potential issues and help secure your device, so its presence is mandatory.
After activating ransomware, files are encrypted and a corresponding unique ID and complex encryption key is generated. This information is then sent to the crooks behind the attack who can pair it with the decryption key in order to access users' data. Unfortunately, they won't be handing out this decryptor for free; that's how they make their money after all.
Instead of paying, we recommend you try alternative solutions we list below. Before proceeding, you should make a copy of encrypted data first, as it may get corrupted when trying to restore it. We recommend you start with Emsisoft decryption tool which may or may not work for you.
- Download the app from the official Emsisoft website.

- After pressing Download button, a small pop-up at the bottom, titled decrypt_STOPDjvu.exe should show up – click it.

- If User Account Control (UAC) message shows up, press Yes.
- Agree to License Terms by pressing Yes.

- After Disclaimer shows up, press OK.
- The tool should automatically populate the affected folders, although you can also do it by pressing Add folder at the bottom.

- Press Decrypt.

From here, there are three available outcomes:
- “Decrypted!” will be shown under files that were decrypted successfully – they are now usable again.
- “Error: Unable to decrypt file with ID:” means that the keys for this version of the virus have not yet been retrieved, so you should try later.
- “This ID appears to be an online ID, decryption is impossible” – you are unable to decrypt files with this tool.
If your data was encrypted with an online ID, Emsisoft's tool won't work. In such a case, we recommend trying a specialized data recovery software instead.
- Download Data Recovery Pro.
- Double-click the installer to launch it.

- Follow on-screen instructions to install the software.
- As soon as you press Finish, you can use the app.
- Select Everything or pick individual folders which you want the files to be recovered from.

- Press Next.
- At the bottom, enable Deep scan and pick which Disks you want to be scanned.

- Press Scan and wait till it is complete.

- You can now pick which folders/files to recover – don't forget you also have the option to search by the file name!
- Press Recover to retrieve your files.
Your other option is to wait for security researchers and security companies to create a free decryption tool. This usually happens when a flaw is discovered within the malware's encryption code or when the authorities seize the servers owned by cybercriminals. Note that this may or may not happen in the future, although we recommend following these links in the search for a decryptor for this virus.
- No More Ransom Project
- Free Ransomware Decryptors by Kaspersky
- Free Ransomware Decryption Tools from Emsisoft
- Avast decryptors

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