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Remove Lezp ransomware (Virus Removal Instructions) - Decryption Steps Included

removal by Jake Doevan - - | Type: Ransomware

Lezp ransomware – a malicious extortionist that locks personal files and demand to pay nearly $1.000 ransom

Lezp ransomware attack

Lezp ransomware is a dangerous cyber threat encrypting files and demanding a ransom payment. As a member of the infamous Djvu ransomware gang, the new member exhibits similar traits, i.e. it exploits malicious spam email attachments[1], unprotected RDP services, and software cracks to install onto Windows, unravels AES asymmetric encryption algorithm, and locks up personal files, such as pictures, music, videos, and documents with .lezp file extension.

The virus has been spotted on the wild in late April 2020. Few victims contacted well-known virus researchers with a help request claiming that their files have been encrypted with .lezp appendix and uploaded a malicious executable file, which manifested a new strain of Djvu/STOP ransomware known as Lezp virus. Upon infection, the criminals behind the virus deliver a ransom note _readme.txt, which outlines the situation. The ransom note explains that all non-system files have been encrypted and attempt to bring relief to the victim claiming that each of the files can be returned in exchange for $980. Crooks promise to apply a discount 50% if the victim contacts them within 72 hours. Although contacts may vary, currently Lezp ransomware developers are available at helpdatarestore@firemail.cc or helpmanager@mail.ch. 

Name Lezp
Type Ransomware, file-encrypting virus
Family DJVU/STOP ramsomware
Distribution The vast majority of ransomware payload has been launched after opening a malicious spam email attachment. Nonetheless, it can be distributed via software cracks[2] and keygens downloaded from torrent websites
Visible symptoms The virus immediately disrupts Windows processes and diminishes OS performance. Following the system's corruption, the ransomware enables AES encryption and encrypts confidential files with .lezp file extension. 
 Related content A file named _readme.txt is directly related to the Lezp ransomware. That's a ransom note left by criminals to instruct victims on how to pay the ransom.
 Ransom Depending on the time on which the victim responds, the size of the ransom varies from $490 to $980. 
Contacts   helpdatarestore@firemail.cc or helpmanager@mail.ch
Malware removal The only possible way to terminate the ransomware is to run a full scan with an updated AV engine. Ransomware is often programmed to block security software; therefore, Safe Mode with Network may be required. 
Fix virus damage

In 99% of the ransomware cases, the virus seriously damages Windows system files, thus preventing the system to run in an efficient way. If you are experiencing crashes, errors, slowdowns, lags, and suchlike problems, use Reimage Reimage Cleaner Intego too to repair the system.

Djvu or STOP is one of the most dangerous file-encrypting malware families that is circulating around the Internet since 2017. Although some of the versions, including .STOP, .Puma, .Djvu, .Promo, .Drume, have been cracked[3], the newer releases, such as .geno, .seto, .peta, .meds, .kvag, .domm and .lezp have been released after criminals made changes to the core ransomware settings. 

Lezp ransomware virus is a renewed variant, which cannot be decrypted with an online key without paying the ransom. While experts are working on obtaining the offline keys to decrypt files locked by .lezp file extension, the only way to retrieve files at the moment is either to pay the redemption (highly not recommended) or using third-party data recovery software to unlock at least some of the compromised files. 

Based on the latest research, Lezp ransomware primarily targets regular users, which tend to slip on criminals' hooks on email accounts, illegal software cracks, or malicious ads. However, crooks behind this virus may also try to exploit vulnerable Remote Desktop connections and use brute-force attacks to infect public entities and organizations. 

Before data encryption, Lezp virus compromises Windows registry entries and startup programs. This way, it enables itself to boot along with the system, blocks AV tools, and prevents immediate decontamination. Besides, it eliminates Windows Shadow Volume copies and then starts the encryption of non-system files. Lezp crypto-malware uses AES cipher, which applies .lezp file extension to each targeted piece of data and generates a secret key, which is transmitted to the remote control server owned by the attacker. 

Lezp ransom noteLezp virus drops a ransom note with criminal contacts and indicated redemption size

Despite the fact that there's no decryption software available for free, paying the ransom for criminals is not recommended. Long years spent on ransomware analysis let us state that criminals often leave victims without a decryption key even after paying the required ransomware. It's advisable to make the copies of corrupted data and perform an immediate Lezp ransomware removal. 

Most of the Antivirus programs will manage to remove Lezp virus. However, neither of them will be able to restore files or fix virus damage initiated against the Windows system. To bring the machine to the state prior to ransomware attack you may need to use a tool like Reimage Reimage Cleaner Intego that would scan for damaged registry entries, system files, startup process, Windows software, and similar areas. 

After locking up the data, the ransomware creates a ransom note called _readme.txt, which provides the following information:

_readme.txt:

ATTENTION!

Don’t worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
https://we.tl/t-sBwlEg46JX
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that’s price for you is $490.
Please note that you’ll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don’t get answer more than 6 hours.

To get this software you need write on our e-mail:
helpdatarestore@firemail.cc

Reserve e-mail address to contact us:
helpmanager@mail.ch

Your personal ID

In case you have backups, ignore the extortionists and their cliche statements on the ransom note. Instead of that, arm yourself with a reputable anti-virus tool and remove Lezp ransomware virus from Windows immediately. If any attempts to get rid of it are blocked, follow the instructions on how to bypass ransomware blocks provided at the end of this post. 

Backup your data regularly and mind tips on how to prevent ransomware attacks

The only way to ensure that you will not experience any damage after a ransomware attack is a regular backup of personal files. If you store unit copies of important databases, family photos, confidential contracts, or other data, then you risk losing it one day. Keep valuable information on a remote server to prevent anyone else, including hackers, access it easily. 

Cyber infections like ransomware are circulating in various areas online. Depending on the target, criminals opt for the most appropriate way of distributing ransomware payload. If attackers are oriented toward individual users, most likely the attacks will be initiated with the help of malspam attacks. Exploiting botnets like infamous Necurs, Botnet, Andromeda, and others, criminals push malicious emails to millions of leaked email addresses. Typically, people receive spam, which mimics well-known organizations, such as:

  • PayPal;
  • RedCross;
  • FedEx;
  • Windows;
  • National Tax Center; 
  • Netflix, etc.

Spam emails will always contain a malicious link or attachment. Therefore, if you receive a poorly written email, which contains multiple grammar and typo mistakes, do not click on it. Report it as spam and delete immediately.

Illustrating Lezp ransomware attackThe ransomware encrypts files with .lezp file extension

If, however, the file-encrypting virus targets bigger fishes like companies and organizations, the developer is very likely to search for unprotected RDP connections, which enable them to initiate brute-force attacks. Therefore, organizations have to invest in cybersecurity. 

Terminate Lezp ransomware completely

Those who have working backups stored on the external drive should remove Lezp ransomware from the system without any doubts. Termination of a ransomware virus may be disrupted by malicious processes and executables, so you should reboot the system into Safe Mode with Networking to bypass any interferences. Use a reliable anti-virus engine, such as SpyHunter 5Combo Cleaner or Malwarebytes to initiate a full-featured system diagnosis and removal of malicious entries.

If, however, you have no backups, use external storage to save files encrypted by .lezp. After that, you can remove Lezp virus in a way explained above. Once you are sure that the intruder has been successfully eliminated, try to recover compromised data. Connect the storage with backups and copy needed files over. Those having no working copies of the files can render third-party data recovery tools or take advantage of in-built Windows features. For more information on data decryption, please follow the instructions below. 

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Lezp virus, follow these steps:

Remove Lezp using Safe Mode with Networking

As we have explained earlier, AV engine can be unblocked by accessing Safe Mode with Networking:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Lezp

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Lezp removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Lezp using System Restore

System Restore can also be used to eliminate the Lezp ransomware virus:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Lezp. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that Lezp removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Lezp from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Lezp, you can use several methods to restore them:

Data Recovery Pro scan

In some cases, software like Data Recovery Pro may be helpful in retrieving locked files. If you have no access to personal files, then download this software and set it to initiate a full scan. It may help you to retrieve at least some of the corrupted files. 

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Lezp ransomware;
  • Restore them.

Take advantage of the Windows Previous Versions feature

If you had System Restore feature enabled and Volume Shadow copies were left intact by the ransomware, you can try to unlock your files using Windows Previous Versions feature.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer might help to fix files attacked by Lezp ransomware virus

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No decryption tool is currently available

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Lezp and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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