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LockLock ransomware virus. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Ransomware

The main characteristics of the LockLock ransomware:

LockLock ransomware is a malicious computer program said to be based on the source code of the open-source ransomware called EDA2. This particular code, which was initially created purely for the educational purposes, to make people aware of the dangers of ransomware, has been applied and became popular among the malicious ransomware creators. New versions of it do not cease to appear in the ransomware arena. The virus we are discussing today — the LockLock malware — is one of the latest releases. Instead of teaching careless computer users a lesson it punishes them quite painfully. Once it finds its way on the victim’s computer, it immediately starts scanning the system in search of the particular types of files. These files are then locked with an algorithm which has been used for most of the modern ransomware — AES-256. This code is virtually unbreakable so contacting the virus creators remains the only option for the victims to redeem their files. We should point out that crooks charge considerable sums of money for the data decryption, but the file recovery is never guaranteed. The special decryption key they send you may be useless or bring other malware on your PC, so it is much safer to remove LockLock from the computer when possible. Security experts suggest employing professional anti-malware tools to remove with this parasite and avoid dealing with it bare-handedly.

An image of the LockLock ransomware virus

Like other ransomware viruses LockLock targets all sorts of files. The “.locklock” extension is added to every one of the infected files to indicate they are encrypted and will no longer be accessible. As you may have already guessed, this virus is named after this extension. It is interesting, though, that most of its victims are from China. The users from this particular country report that the virus also creates a text file called READ_ME.TXT in which the criminals indicate their email address (locklockrs@aol(dot)com) and Skype name (“locklockrs”) for the victims to contact them in case they want to get their data back. It is a typical way the criminals manipulate their victims. But you should not fall into their trap because such attempt to get your data back may have some very unpleasant consequences. You should better hurry with the LockLock removal and make sure that at least your future data is protected.

Can this ransomware be stopped?

Sadly, there is no way of stopping the LockLock ransomware from spreading around the Internet. However, there are a few preventative measures you can take to keep it away from your computer. First off, forget your habit to browse the web carelessly. There are numerous insecure sites that may contain some infectious content, so you should be careful where you browse, how you do it and, most importantly, what content you allow to access your computer. Refrain from downloading random software and ignore all the flashy ads that may urge you to do it. Also, be especially careful opening emails or navigating through the “Spam” catalog. It is better that you ignore it completely because LockLock and other ransomware viruses may end up there in the form of a malicious email.

LockLock removal and file recovery suggestions:

Your files are inaccessible. Strange extensions appear next to your files. You see threatening ransom notes on your desktop. What do you do? Remove LockLock virus as soon as possible! You will deal with the data recovery later, as for now, you must make sure that the infections virus files are eliminated from your computer. Your safest bet is, of course, and automatic system scan with a reputable antivirus software. Although this approach may have some drawbacks too. The virus may interfere with software blocking the system scan and preventing the LockLock removal. The instructions below explain how to bypass this obstacle. When you are done with that, you can use PhotoRec, R-Studio or Kaspersky virus-fighting utilities to recover your data. Other data recovery options are indicated below.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall LockLock ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual LockLock virus Removal Guide:

Remove LockLock using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove LockLock

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete LockLock removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove LockLock using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of LockLock. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that LockLock removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove LockLock from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by LockLock, you can use several methods to restore them:

Data Recovery Pro method for the LockLock data recovery

Though there is never a 100% guarantee that any data recovery techniques will help redeem ransomware-affected files, professional software like Data Recovery Pro gives some hope. You can try out this application on your computer as well, if it has been infected with LockLock ransomware. Here is how you should do it:

ShadowExplorer method for the LockLock encrypted file recovery

ShadowExplorer is another application that can help you get your files back after the LockLock attack. We should note, though that this approach will not be effective if the Volume Shadow Copies are damaged or deleted from the computer. You can follow these steps to recover your data from Volume Shadow Copies:

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from LockLock and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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  • Ulrich Grayson

    Its really hard work getting rid of such infections. They are especially dangerous and can destroy your data completely

  • Ramdam233

    Its scary how these viruses are so unpredictable! You can literally be attacked ANYWHERE