Remove Mozart malware (Removal Instructions) - Free Guide

removal by Linas Kiguolis - - | Type: Malware

Mozart malware Removal Guide

What is Mozart malware?

Mozart malware is a computer threat that uses DNS protocol to communicate with remote servers, this way evading AV detection

Mozart malwareMozart malware is a virus that uses DNS protocol to contact its remote server

Mozart malware is a backdoor that was first identified by security researcher Vitali Kremez at the end of February 2020.[1] While the virus operations are likely to be common to a backdoor (such as other privilege escalation, malware proliferation, harvesting of information, data corruption, etc.), one of its unique features lie within the communication protocol, which is transferred over a DNS instead of a regular HTTP/HTTPS.

This allows Mozart malware to evade the detection of security applications that monitor the HTTP traffic for malicious activity. Another benefit of the DNS protocol is that the commands from the attackers can be transferred via the DNS TXT records, which might induce malicious actions, such as data deletion, malicious code execution, etc.

Despite being evasive when it comes to its communications with a remote server, Mozart malware removal can be performed with multiple different anti-virus programs that detect the malicious activity of the virus.

Name Mozart malware
Type Backdoor, Trojan
Distribution Security researchers found malware samples that were distributed with the help of malicious emails with an attached PDF (“15-feb-sell-out.pdf”) file that includes a malicious link which, once clicked, downloads the payload. Nevertheless, many other distribution methods can be used by attackers, including exploits, web injects, drive-by downloads, software cracks, etc.
Special features Hides communications by using DNS protocol instead of HTTP/S
Associated files calc.exe, mozart.txt
Symptoms Typically, backdoors are a stealthy type of malware, which means that symptom exposure [to home users] is minimal – users may see the slowdown of their internet speed, increased network activity, application crashes, high resource usage, etc.
Risks It is yet unclear what the main goals of perpetrators are, although most malware is created for financial benefit – it can relate to sensitive information harvesting, data theft, illegitimate money transfers, and other malicious activities
Termination Backdoor malware can establish root access inside a compromised machine, which means its manual termination becomes impossible. Only next-gen anti-malware software can detect and delete all the malicious files implemented by the malware
System fix Affected system files may cause various stability and performance issues even after malware virus termination (in some cases, users might not be able to operate Windows at all). To fix the damaged system files, employ professional repair software ReimageIntego

Named after one of the greatest musicians of all time, Mozart virus is a relatively new strain that infected a few hundred people worldwide so far. It is also believed that that malware is still in development, as, during testing, the commands via the DNS were not reaching the target.

Since Mozart malware is relatively unknown in the cybersecurity world, the first samples were caught in the wild, spreading with the help of malicious PDF attachments that include a malicious link to a .zip file. If executed, it triggers a JavaScript command, which downloads a file calc.exe and places it in the Temp subfolder.

From there, Mozart malware triggers the system infection process, which firstly creates a text file mozart.txt in the same Temporary file folder and inserts “12345” content inside. After that, the Trojan imports several files into the Startup folder, which makes it load every time the Windows system is booted.

Mozart malware is programmed to receive the following seven DNS request tasks, which would allow malware to update itself, allocate memory, check which updates were applied, and other commands:[2]

  • .getid
  • .gettasks
  • .gettasksize
  • .gettask
  • .reporttask
  • .reportupdates
  • .getupdates

After the necessary system changes, Mozart malware will continually query the .gettask command, although no response from the DNS server is received. There is also a chance that malicious actors behind the malware are first seeking to create a botnet before issuing Mozart malware with task execution.

While the virus is yet to be armed with malicious commands, we suggest you don't wait and remove Mozart malware from the tour computer as soon as possible. Backdoors can allow the attackers to take over the infected machine eventually, which can result in a variety of negative consequences for the victim, including money loss, other malware infection, data loss, and even identity theft.

To get rid of Mozart virus, perform a full system scan with a reputable anti-malware software that detects the threat.[3] After malware removal, we suggest scanning the machine with ReimageIntego to fix the virus damage done, or otherwise, Windows might suffer from various stability issues.

Mozart TrojanMozart Trojan is malware that tries to evade anti-virus detection by using various obfuscation techniques

Spam email attachments – the most prevalent malware distribution method

Emails can be used to transfer all types of information – from informative messages to sophisticated and obfuscated attachments. As a general rule, threat actors behind malware often employ social engineering[4] techniques in order to make users open the malicious file, triggering the infection chain.

There are several tactics that can be used to comprise a phishing email – these can also be targeted or sent to random users. Typically, botnets are employed to send out spam to hundreds or even thousands of others, infecting even more victims worldwide.

Luckily, implemented security measures within email provider systems scan all emails for malicious indicators, and flag them – place them into the “Junk” or “Spam” folders. In most cases, such emails are not even checked by most, preventing malware from spreading. However, threat actors are continually working on new and advanced techniques to bypass built-in scanners, so these malicious emails might also end up in your Inbox. At this point, it is up to you whether you will get infected or not – you should learn to recognize malicious email traits.

Thus, never allow a document, such as MS Office file, to run macro commands and also click on links that would automatically download and execute a file. Keep in mind that a single action (namely, a click) can initiate a set of events that will eventually plant malware on your machine. So don't do it.

It is also worth mentioning that scanning such attachments, and links with tools like Virus Total or anti-malware software can save you from malware infection as well – so make sure you have comprehensive security solutions installed on your machine at all times.

Use security software to delete Mozart Trojan from your machine

Just like many other backdoors, Mozart Trojan is targeting Windows systems exclusively and can result in privilege escalation, which means that the attackers could take over your machine completely. Besides, it may also gain root access[5] to the PC, which would make Mozart malware removal extremely difficult. Without a doubt, such action cannot be executed manually, and an automatic removal tool should be used instead.

Additionally, because Mozart virus uses various methods to disguise itself from anti-malware software, you should access Safe Mode with Networking, as explained below, although this might not always be necessary. Then, perform a full system scan using SpyHunter 5Combo Cleaner, Malwarebytes, or another reputable tool to remove Mozart malware from your system thoroughly.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Mozart malware. Follow these steps

Manual removal using Safe Mode

Access Safe Mode with Networking in case Mozart malware is tampering with your security software:

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):

    %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Mozart malware and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting malware

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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