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Remove MSN virus (Removal Guide) - updated Mar 2020

removal by Lucia Danes - - | Type: Malware

MSN virus – malware that spreads via instant chat application

MSN virusMSN virus is a malware that infects users machines and starts sending spam

MSN virus is a type of computer threat that aims to infect Windows Live Messenger users. Initially released in 1999, the chat application was shipped with Windows OS and was often used as a communications app within the office environment, as well as home users. Besides communication using text messaging, MSN also supported video calling and file transfer function. The platform was eventually discontinued by Microsoft in 2013, although many users kept employing it for online communication. Unfortunately, because the service is no longer supported, it became much more susceptible to cyberattacks, and MSN malware remains a significant risk to Windows users to this day.

Name MSN virus, MSN malware
Type Malware, Torjan
Distribution  While the virus is mainly spread via the Windows Messenger platform automatically, users might also get infected via other sources, such as spam emails, exploits, software cracks, infected external drives, etc.
Functionality  Once malware populates its payload, it begins sending phishing messages to all the people in the contact list; collects sensitive information on the host machine and delivers it to the attackers – it can be used for various malicious purposes, such as money theft
  • Unknown processes run in the background
  • Computer slowdowns, lag, or crashes
  • Private messages with embedded links sent to friends via MSN Messenger without permission
Termination The best way to get rid of malware on the system is scanning it with powerful anti-malware software like SpyHunter 5Combo Cleaner or Malwarebytes
Recovery If you have problems with Windows after malware removal, use Reimage Reimage Cleaner Intego to fix virus damage

Similarly to other computer parasites that spread via VoIP applications like Facebook's Messenger or WhatsApp, MSN virus uses the platform for distribution. The files that are sent via the Messenger can be of various formats, including .zip, .pif, .xls, .arj, .exe and others. Once clicked, the MSN virus is immediately launched on the system, which also begins the Windows system modification routine (you can revert this damage with tools like Reimage Reimage Cleaner Intego).

Nevertheless, users can get infected with it not only by clicking on a malicious link delivered to them, but also in other ways, which include:

  • Spam email attachments and embedded hyperlinks;
  • Software cracks or pirated program installers;[1]
  • Infected external drives (USB flash, external HHDs, etc.)
  • Fake updates and scam websites, etc.

MSN virus is classified as a Trojan[2] – a type of malware that enters the machine when users believe that it is something else. Due to this functionality, the distribution means can vary greatly (as mentioned above). Nevertheless, those who do get infected with malware should think about MSN virus removal immediately, as it can cause various privacy and security risks.

Nevertheless, in some cases, noticing the infection of MSN malware might not be that easy – Trojans are usually stealthy so that they can remain on the system for as long as possible. Among the symptoms that users may experience are the unsolicited messages sent via their MSN Live Messenger client, as well as occasional system slowdowns.

Those who are more experienced with malware and the Windows process might notice other signs that might not be apparent straight away. For example, MSN virus may spawn new Services, shut down automatic restore points, run processes in the background, connect to a remote server, etc.

MSN malwareMSN virus is a Trojan that gathers sensitive information from the infected machine

Speaking of which, besides sending spam, MSN virus is designed to steal sensitive information on the machine, which means that all the information you are typing in via your keyboard can be transferred to a remote server controlled by attackers. Once harvested, such data can be used for various malicious purposes or sold on the Dark Web for profits.[3]

All in all, you need to ensure that you remove MSN virus from your machine as soon as possible. The best way to do that is by scanning your computer with anti-malware software, such as SpyHunter 5Combo Cleaner or Malwarebytes. For more information, check the removal section below.

Messenger viruses spread not only via the chat app

Since one of the main traits of the virus is to send spam to other users on the contact list, this is it's one of the main propagation methods. Typically, the phishing message arrives from somebody that the victim already knows with a curiosity-sparking line of text, such as “Is that you in the photo?” which includes a link to an unknown domain. Once clicked, it brings users to a malicious website where they are asked to download a seemingly innocent file disguised as a picture, such as “photo656.pif” or “database99.jpg.vbs.” In reality, these types of files are executables that run a script in the background which downloads malware payload from a remote server.

However, this is not the only way that a Trojan can break-in into the computed of thousands since hackers use other methods to expand the malicious campaign. For example, a malicious file can come via the email – it typically includes a phishing message urging to open it. Additionally, crooks may also use hyperlinks, email spoofing, and other tricks in order to make users execute the malware.

To protect yourself from malware attacks, equip yourself with sophisticated anti-malware, web protection, ad-block, and Firewall. Besides the automatic tools, you should also practice caution when browsing the internet – never download software cracks, use secure passwords, not open spam email attachments, update the installed software regularly, etc.

Get rid of the MSN virus at once

If you want to fully remove MSN virus from your computer, you should use an automated anti-malware program. Nevertheless, because some Trojans might be capable of disabling anti-malware software on the infected machine, you should access Safe Mode with Networking if you encounter any problems with MSN virus removal process – we explain how to reach this mode below.

Because of MSN malware's ability to steal personal information, you should also take extra precautionary measures and reset all the passwords with unique, alphanumeric ones. Additionally, you might want to keep checking your online banking account in order to spot unsolicited transactions – you can usually undo them by contacting your bank as soon as possible and explaining the situation.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove MSN virus, follow these steps:

Remove MSN using Safe Mode with Networking

Access Safe Mode with Networking to disable its functions temporary:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove MSN

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete MSN removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from MSN and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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