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Remove MyDocsHere (Free Guide) - Removal Instructions

removal by Alice Woods - - | Type: Browser Hijackers

MyDocsHere is the hijacker that creates issues with browsing online when unwanted content starts coming to the screen out of nowhere

MyDocsHereMyDocsHere – the PUP that triggers changes on the web browser and in the system directly. The program manages to change web browser settings, alter preferences regarding the online searches, and create frustration for the user when the speed is diminished significantly. This program can control what sites you visit, which advertisements you see, and even install toolbars, extensions, browser-based applications. The hijacker is called like that because it takes over your Google Chrome, Mozilla Firefox, Internet Explorer, or Safari browser to trigger intrusive activities.

Users claim that MyDocsHere virus is malicious because it mainly appears out of nowhere and provides nothing but annoying features. This potentially unwanted program aims to affect your browsing experience and cause redirects, so views can be monetized, and sponsors make a profit. There is nothing that could be valuable about this application, especially when it is related to Hp.myway.com.

Name MyDocsHere
Type Browser hijacker[1]
Distribution Freeware installations include the toolbar or PUP itself as additional download and trigger the infection when the person ins not paying enough attention to details during the process
Issues The program itself runs in the background, so it can trigger issues with the system and expose the user to third-party content, malicious sites when advertisements trigger all the reroutes to shady domains
Elimination MyDocsHere removal – a process that requires attention to details since PUP can install various files and programs behind your back
Repair Restore functions and programs that got affected by running ReimageIntego on the machine

MyDocsHere is the program that controls your web browser search queries and tries to cause redirects to advertising pages, make a difference in speed and performance of the computer. This program can freely affect mobile devices too. If that happens, it is even more difficult to get rid of all the pop-ups and content related to the intruder. 

When you encounter any pop-ups, banners, MyDocsHere ads, or even additional installs of browser applications, toolbars, you need to take all these issues seriously and take care of the system immediately. The first indication that the machine is infected by the potentially unwanted program is the difference noticed in speed and performance of the device.

If you receive messages from unknown pages, suffer from speed issues, and also see MyDocsHere Toolbar added on the machine, check for dangerous applications as soon as possible. If you manage to find the PUP that triggers all the changes soon enough, you can get rid of it with proper anti-malware tools yourself.

MyDocsHere hijackMyDocsHere - the PUP that is considered unwanted and even dangerous.  

If you find the installation of MyDocsHere virus already triggered and encounter all those web browser alterations, changes in default settings, and so on, you need to get a proper tool and remove the PUP. The best way to find a trustworthy AV is to base your selection on the malicious detection rate.[2]

MyDocsHere removal can take some time if you try to find ally he associated files and programs yourself. It is not the recommended method because PUPs might install other files and programs on the machine, so you have a difficult time. You need to repair those corrupted files too. So follow steps below, and do what experts[3] often talk about repair the damage.

Remember that MyDocsHere adds various changes to the machine, especially on your web browsing tools, so you should take care of the traces if you want to keep the privacy and security of your data. Your information can be recorded, attacked, and even shared with third-parties. 

You can fully remove MyDocsHere with anti-malware tools or security programs that are designed to find anything suspicious or malicious, but the damage that virus or unwanted application is leaving behind is not fixed that way. You can recover system parts using a tool like ReimageIntego, so run the app and fix affected files. 

MyDocsHere virusMyDocsHere is the browser hijacker that makes all the changes on the browser to control the inline traffic.

Software installers have shady purposes to distribute PUPs

The way that PUP developers use so they can spread their products around quickly is software installers and third-party sites that deceive people and mislead them. The reputable program installed and popular programs get distributed online, but virus-code or just a useless tool gets included.

Performance-enhancing programs also can be distributed via promotional sites and advertising domains, so you fall for the trick without knowledge. If you choose proper methods during the installation, you can control the additional downloads. You need to always fo for Advanced or Custom options for that.

Clear the system by eliminating all the traces of MyDocsHere virus

The system that is affected by the shady PUP cannot be considered safe. You need to remove MyDocsHere and do that as soon as you notice any pop-ups, banners, or different tools installed on the browser, directly on the computer.

It is important because the sooner you start the MyDocsHere removal, the quicker you clear all the traces and shady programs related to the PUP. There are many files and registry entries that can control the persistence and keep you from cleaning the machine properly.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove MyDocsHere, follow these steps:

Uninstall MyDocsHere from Windows systems

Remove MyDocsHere from the machine, so you can use the computer normally again

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall MyDocsHere and related programs
    Here, look for MyDocsHere or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove MyDocsHere from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Remove MyDocsHere from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove MyDocsHere from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for MyDocsHere-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove MyDocsHere, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to MyDocsHere and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the MyDocsHere-related entries.Uninstall from Mac 2

Erase MyDocsHere from Internet Explorer (IE)

You may need to change some settings yourself, so try to reset the browser to default fully to the same time in MyDocsHere uninstall

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for MyDocsHere and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete MyDocsHere removal.Reset Internet Explorer

Get rid of MyDocsHere from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the MyDocsHere-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate MyDocsHere from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select MyDocsHere and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete MyDocsHere removal. Click on 'Reset Firefox' button for a couple of times

Delete MyDocsHere from Google Chrome

Make sure to clear the browser properly, so the toolbar or any application related to MyDocsHere is uninstalled

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select MyDocsHere and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete MyDocsHere removal. Click on 'Reset' button to complete your removal

Uninstall MyDocsHere from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for MyDocsHere or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by MyDocsHere, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete MyDocsHere removal process. Select all options and click on 'Reset' button

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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