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Remove virus (Removal Guide) - Sep 2017 update

removal by Gabriel E. Hall - - | Type: Browser hijacker

Cloudnet continues hijacking systems in 2017 virus

Cloudnet virus was noticed for the first time in a very beginning of 2017. Surprisingly, it didn't stop since then. The main its version is known as, but it is believed that there are more hijackers released by the same developers. 

The main task of Cloudnet is to change user’s browser’s homepage all of sudden, completely without user’s knowledge. Typically, programs like this virus attack[1] the system silently, when installed as a bonus item along with various free applications.

This browser-hijacking program sets a new homepage and new tab page address –, which is a site that presents a simple-looking web search engine. However, you should forget this search engine because it is simply not trustworthy.

We discovered that Cloudnet brings many sponsored search results[2] that lead to third-party sites, and such feature is not praiseable one. Typically, users seek to receive relevant and important search results, and not sponsored ones, so we believe that you won’t enjoy getting customized search results filled with paid ones.

It is also possible to click on a sponsored search result unwillingly, which will result in a redirect to a possibly dangerous third-party website. It goes without saying that this is the main reason why we highly recommend automatic removal option is the highly recommended one.

The sad news is that creators of ad-supported programs hardly ever care about safety and reliability of websites that they advertise. They justify themselves by saying that the user should get familiar with Privacy Policies[3] as well as Terms of Use of websites that they visit. Of course, practically it is nearly impossible to do so. 

Questions about virus

Image of virus virus can change your browser's settings and force you to use an untrustworthy search engine. In addition, it might start causing redirects to vague external sites.

Redirects caused by Cloudnet virus can take you to sites that contain various untrustworthy content, for example, downloads that contain bundled software, surveys that demand personal information[4] disclosure, or your credit card details. If you feel that you cannot trust the page, do not download anything from it and also do not provide your personal information on it.

If you are unsure what should you do remove Cloudnet properly, use instructions that our experts prepared or simply perform a system scan with programs like Reimage or Malwarebytes

Ways to prevent browser hijacking

It is not hard to protect your browser from system hijack these days. Simply be more careful when choosing settings in the software installation wizards[5]. If you need a detailed guide, make sure you rely on Custom or Standard settings instead of Default/Standard options, which, unfortunately, are auto-selected for you. Otherwise, you can let Cloudnet to your computer.

This is the reason why so many potentially unwanted programs successfully infiltrate victims’ computers without being noticed. Users tend to rush to install programs faster, so they choose whatever settings the installer suggests choosing.

Custom or Advanced installation settings will allow you to see what third-party programs are bundled with your download and drop them off in case you do not want to install them.

Cloudnet virus is another suspicious infection that you should beware of

There is another suspicious program that is named similarly to the virus described in the article. If you are looking for an answer to “what is cloudnet” question, you came to the right place. experts[6] have recently noticed an increased number of complaints regarding cloudnet.exe process (by EpicNet, Inc.). Some security programs identify it as Trojan:Win32/Vorniac.A!Trak.

You must perform a precide Cloudnet removal because this program is not considered to be a safe nor trustworthy one. It can cause serious security-related issues or even steal private information.

If you are unsure how to remove cloudnet, try looking in %APPDATA%\EpicNet Inc\Cloudnet folder. Delete all suspicious files from there, including the folder itself and also the EpicNet Inc folder.

For a complete elimination of the program, perform a system scan using Reimage or a similar anti-spyware scanner.

Remove virus for good

You can easily stop this annoying hijacker from rerouting you to suspicious third-party sites. All that you need to do is to remove virus from the PC using spyware removal tool.

If your antivirus is not powerful enough to detect this browser hijacker, you should install anti-spyware or anti-malware software alongside and complete removal automatically. Of course, if you want to remove this hijacker without using automated tools, follow instructions presented below.

If you are looking for a way to uninstall Cloudnet, we highly recommend choosing automatic removal option. This way, you will save tons of time and ensure a precise malware removal.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Delete from Windows systems

News-cloud virus could place itself in recently installed programs list, so you have to find it there and Uninstall it. It is also strongly advisable to clean browser shortcuts (see instructions below).

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Remove from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

Open Chrome Settings > Extensions and delete all shady-looking browser extensions that you can't remember installing. If you find any suspicious-looking ones that promise to enhance your browsing or search experience, delete them immediately!

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Delete from Safari

Safari might also get infected with this hijacker. Therefore, you will need to eliminate all suspicious add-ons that News-cloud hijacker might have added.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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  1. Laawi says:
    January 19th, 2017 at 10:10 am

    I thought its imposssible to remove this!!!! Luckily, I was wrong. Big thanks to 2-spyware support team!

  2. 9172 says:
    January 19th, 2017 at 10:14 am

    These redirects were incredibly annoying. I feel sorry for everyone who has to undergo newscloud hijack

  3. Genevi3ve says:
    January 19th, 2017 at 10:14 am

    I am free of this virus! Thanks a million.

  4. Skyrym says:
    January 19th, 2017 at 10:15 am

    Computer works as new.

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