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Remove Ordinal ransomware / virus (Free Instructions) - Free Instructions

removal by Ugnius Kiguolis - - | Type: Ransomware

Ordinal ransomware scares users with military-grade encryption

The picture illustrating Ordinal ransomware

The ordinal virus is the name of a new HiddenTear-based crypto-virus. At the moment, it is identified by multiple security applications as Generic.Ransom.Hiddentear.A.F8C468CD, MSIL.Trojan-Ransom.Cryptear.Z, Ransom:MSIL/Ryzerlo.A. Currently, it appends .original file extension. It disguises under main.exe file, though the name of the executable may vary.

The malware does not exhibit any peculiar operation qualities. On another hand, it downloads a specific wallpaper from https://i.imgur.com[1]. The crypto-malware presents its basic GUI and READ Me To Get Your Files Back.txt which suggests following the instructions to unlock the data.

The infection alarms victims that their files have been encoded with AES-256 military-grade encryption. It asks to transfer 1 BTC to the indicated bitcoin address. In case victims run into technical difficulties, they can contact the perpetrators via TEST@protonmail.com. The ransom note alerts victims to transfer data within 7 days.

After the payment, Ordinal malware victims should supposedly get the decryption program and the key. If you haven’t backed up[2] your files in advance, you might consider paying the ransomware. There are very few chances that the perpetrators will play fairly and transfer unaffected or all files. It would be wiser to concentrate on Ordinal removal. Reimage Reimage Cleaner Intego or Malwarebytes will help you get rid of the virus faster. Only when the virus is fully eradicated, proceed to data recovery instructions.

Ransomware promotion tips

Crypto-viruses are likely to be spread via these channels:

  • spam emails
  • trojans
  • corrupted extensions and apps

Concerning the first distribution method, there have been no spotted emails delivering Ordinal ransomware. On the other hand, such possibility should not be overlooked. Especially be wary of emails which carry supposedly very important invoices or other attachments.

Beware of Ordinal hijack when downloading content from hardly secure domains. Recently, browser extensions have become a preferred tool among crypto-coin miner[3] developers, but malware creators as well. Now let us proceed to the last section which discusses the best options to remove Ordinal virus. The image displaying alternative Ordinal virus namesOrdinal virus joins the huge family of HiddenTear viruses.

Eliminate computer threats

You might need to boot the system in Safe Mode to fully remove Ordinal virus. You might as perform the scan in the normal mode as well if the virus does not shut down the program. After you complete Ordinal removal, proceed to data recovery. You will find a few suggestions below. Though the ransomware note is written in English, residents of Spain[4] should be careful as well.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Ordinal virus, follow these steps:

Remove Ordinal using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Ordinal

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Ordinal removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Ordinal using System Restore

In case the first method did not grant you the access to the security tool, perform System Recovery. /GI]

[GI=data-recovery]

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Ordinal. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that Ordinal removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Ordinal and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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