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Ordinal ransomware virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware
12

Ordinal ransomware scares users with military-grade encryption

The picture illustrating Ordinal ransomware

The ordinal virus is the name of a new HiddenTear-based crypto-virus. At the moment, it is identified by multiple security applications as Generic.Ransom.Hiddentear.A.F8C468CD, MSIL.Trojan-Ransom.Cryptear.Z, Ransom:MSIL/Ryzerlo.A. Currently, it appends .original file extension. It disguises under main.exe file, though the name of the executable may vary.

The malware does not exhibit any peculiar operation qualities. On another hand, it downloads a specific wallpaper from https://i.imgur.com[1]. The crypto-malware presents its basic GUI and READ Me To Get Your Files Back.txt which suggests following the instructions to unlock the data.

The infection alarms victims that their files have been encoded with AES-256 military-grade encryption. It asks to transfer 1 BTC to the indicated bitcoin address. In case victims run into technical difficulties, they can contact the perpetrators via TEST@protonmail.com. The ransom note alerts victims to transfer data within 7 days.

After the payment, Ordinal malware victims should supposedly get the decryption program and the key. If you haven’t backed up[2] your files in advance, you might consider paying the ransomware. There are very few chances that the perpetrators will play fairly and transfer unaffected or all files. It would be wiser to concentrate on Ordinal removal. Reimage or Malwarebytes Anti Malware will help you get rid of the virus faster. Only when the virus is fully eradicated, proceed to data recovery instructions.

Ransomware promotion tips

Crypto-viruses are likely to be spread via these channels:

  • spam emails
  • trojans
  • corrupted extensions and apps

Concerning the first distribution method, there have been no spotted emails delivering Ordinal ransomware. On the other hand, such possibility should not be overlooked. Especially be wary of emails which carry supposedly very important invoices or other attachments.

Beware of Ordinal hijack when downloading content from hardly secure domains. Recently, browser extensions have become a preferred tool among crypto-coin miner[3] developers, but malware creators as well. Now let us proceed to the last section which discusses the best options to remove Ordinal virus.

Eliminate computer threats

You might need to boot the system in Safe Mode to fully remove Ordinal virus. You might as perform the scan in the normal mode as well if the virus does not shut down the program. After you complete Ordinal removal, proceed to data recovery. You will find a few suggestions below. Though the ransomware note is written in English, residents of Spain[4] should be careful as well.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Ordinal ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Ordinal virus Removal Guide:

Remove Ordinal using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Ordinal

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Ordinal removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Ordinal using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

In case the first method did not grant you the access to the security tool, perform System Recovery. /GI]

[GI=data-recovery]

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Ordinal. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Ordinal removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Ordinal and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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References