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Padlock ransomware virus. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Ransomware
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How dangerous is Padlock ransomware?

Padlock ransomware is not a typical file-encrypting and ransom-demanding virus. It is a screenlocker that seeks to mislead people into thinking that their files are lost for good and that their computer is damaged. Fortunately, this virus seeks to look more dangerous than it is actually is. In reality, it relies on a Trojan horse[1] which does not delete your files, but locks them with a help of a simple screen lock functionality. Typically, it disables the keyboard shortcuts, Windows tools and similar features. Once it finishes that, Padlock screenlocker shows a message with a padlock picture claiming “YOUR FILES HAVE BEEN DELETED & YOUR PC HAS BEEN LOCKED!!!” However, when infected with this virus, you can be sure that your files are safe. The only thing you need to do is to unlock your computer with the special code and remove PadLock virus with all its files. At the moment, the code that you need to enter to get rid of this ransomware is ajVr/G\RJz0R. However, if this code does not work, try to reboot your computer to Safe Mode with networking or System Restore first. Besides, you can also disable padlock.exe process in your Task Manager. Once you disable the virus, don’t forget to remove malicious files from the system to prevent additional problems on your machine. For that, use Reimage

The picture of PadLock screenlocker

PadLock Screenlocker seems to be identical to Cryptoblock, MagicMinecraft Screenlocker, and other screenlockers that try to pretend to be ransomware-type viruses. In reality, they don’t use encryption[2] and similar techniques on victims’ computers. Besides, they do not change extensions of your files and drop the ransom note on your computer’s screen informing you about the needed ransom and the time that you have to pay it. They only rely on social engineering tactics used to scare PC users and extort their money.[3] So, PadLock is just another example showing that you should never follow the commands of cyber criminals and pay them your money. If you are dealing with a real ransomware virus, you should know that making the payment to cyber criminals does not guarantee that you will get your files back to you.[4] You should always take care of ransomware removal first and then look for decrypters presented by computer experts. In this case, use a code given above to recover the connection to your computer and initiate PadLock virus removal on your computer without wasting your time.

How can I get infected?

You can get infected with PadLock screenlocker thru infected software packages. Typically, such infected downloads can be found on illegal websites, such as sites filled with adult content, torrent sites and similar domains. Also, you can get infected after falling for fake updates of Google Chrome, Internet Explorer, Mozilla Firefox and other web browsers. Keep in mind that such updates should be downloaded only from official websites that are related to your web browser. Scammers have been actively pushing fake updates as chrome-update.bat and similar files filed with malware,[1] such as ransomware, browser hijackers and similar PUPs.[5] Finally, make sure you avoid spam. No matter how tempting such emails look, they can easily be used for infecting your system. Once you receive an email from the person that you don’t know, check the sender, the message body and similar things that could reveal that you are dealing with scammers.

How can I remove PadLock virus from the system?

If infected with PadLock ransomware, you should stop thinking that you won’t get your files back to you. In reality, this virus is just a simple screenlocker that seeks to scare you into thinking that you need to pay a ransom. In reality, you just need to enter a special code found by security experts and remove PadLock screenlocker from your computer. Otherwise, you can run into following problems, such as the appearance of other viruses, the loss of additional files, etc. Fortunately, this malware does not modify your files extensions, so virus removal should make them available again. The code that you need to enter to start PadLock removal is ajVr/G\RJz0R. If the code does not work, you should try rebooting your computer to Safe Mode with Networking and entering this code again. Another way to get rid of this ransomware is to launch Task Manager and disable padlock.exe process running there. To reboot your computer into Safe Mode and complete Padlock virus removal, follow the steps below.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Padlock ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Padlock virus Removal Guide:

Remove Padlock using Safe Mode with Networking

If PadLock virus is blocking you and the code given above does not work, you need to reboot your computer to Safe Mode with Networking first. Once you finish the steps given below, make sure you enter ajVr/G\RJz0R.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Padlock

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Padlock removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Padlock using System Restore

If rebooting to Safe Mode does not help you disable PadLock virus, you can also try System Restore. Once you finish the steps given below, make sure you enter the special code: ajVr/G\RJz0R.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Padlock. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Padlock removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Padlock and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References