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Remove Ransomware (Tutorial) - Bonus: Decryption Steps

removal by Linas Kiguolis - - | Type: Ransomware – ransomware which has similarities with Dharma virus and Crysis Ransomware ransomware is ransomware[1] which seems to be a mixture of Dharma Ransomware and Crysis Ransomware.  Researchers have discovered that the operating principle of virus is the same as Dharma's but its code is from Crysis. This mixed virus was discovered in the second week of September. The ransomware encrypts files by adding the .[].brrr extension to each corrupted document. After that, the virus displays a ransom note that urges a particular price for the decryption key and offers 1 file for free decryption as proof.

Type Ransomware
Related to Dharma RansomwareCrysis Ransomware
Extension .[].brrr
Ransom Has to be paid in Bitcoin
Algorithm This virus uses algorithms like AES or RSA to generate secret encryption codes
Deletion process Install and run Reimage Reimage Cleaner Intego

IT researchers have found out that macros, installed in DOCX and PDF documents by, can secretly infiltrate a Trojan[2] into the infected computer system. If such thing happens, your computer security level will decrease even more and you might face various damaging consequences such as deactivated software, system struggles, etc. Due to such possibility, you need to get rid of ransomware ASAP.

Moreover, Ransomware uses a secret code such as an AES or RSA cipher to lock important documents. The algorithm includes a different code each time the ransomware-type virus infects a new computer. Additionally, cyber crooks store both encryption and decryption keys on safely kept remote servers that are out of reach for other people, except themselves.

Ransomware-type viruses are very likely to demand cryptocurrency such as Bitcoin for the urged price. We can see from the ransom note that Ransomware also demands Bitcoins and the crooks state that the ransom amount will depend on the time when the victim shows contact:

All your files have been encrypted!
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail
Write this ID in the title of your message
In case of no answer in 24 hours write us to these e-mails:
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.
Free decryption as guarantee
Before paying you can send us up to 1 file for free decryption. The total size of files must be less than 1Mb (non archived), and files should not contain valuable information. (databases, backups, large excel sheets, etc.)
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click ‘Buy bitcoins’, and select the seller by payment method and price. bitcoins.
Also you can find other places to buy Bitcoins and beginners guide here:
• Do not rename encrypted files.
• Do not try to decrypt your data using third party software, it may cause permanent data loss.
• Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victims of a scam.

You need to remove virus as soon as you spot encrypted files and this ransom note. Install a professional security to complete the process. There should be no hesitation as the longer you keep this threat the bigger the damage will be. Moreover, you can use Reimage Reimage Cleaner Intego to repair the damage that has already been done by the ransomware.

Better perform the removal than consider paying the demanded ransom. Even though if you transfer the urged money, there are no guarantees that you will receive the decryption tool. According to malware researchers[3], users are very likely to get scammed by such criminals who do not fulfill their promises but only give them to trick victims and receive money. - a file locking threat which uses algorithms such as AES and RSA to corrupt documents on the infected PC.

Stay away from dangerous ransomware infections

The most popular ransomware distribution technique is by spam messages. Crooks drop hazardous payload attached to a phishing message which is sent to numerous random users. If you ever receive a questionable-looking message in your email box, and if you are not expecting anything important recently, you should get rid of the spam email permanently. DO NOT open any attachments if there are some clipped to the phishing letter.

Furthermore, ransomware can be distributed through third-party networks. P2P websites are one of them. These types of pages lack required protection and might secretly install a hazardous virus on your computer. Be aware of secondary sources. Moreover, get a reliable computer security tool to protect your system at a higher level. Such program needs to be updated once in a while in order to carry out its functions properly.

Terminate ransomware

If you have spotted files with the .[].brrr extension, you can be sure that your computer is infected with a dangerous ransomware and it might even infect your system with a Trojan. You need to remove virus as soon as you spot the first signs. Do not hesitate as the longer you wait, the bigger problems it will cause and the damage will become even harder to repair.

You should perform the removal by using only trustworthy and expert-tested anti-malware programs. We suggest taking care of the cyber threat by downloading and installing Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner, or Malwarebytes. After the process, make sure you carry out some system backups. This will ensure you that the virus has completely vanished.

Manual elimination is not possible for this case as it might be a very difficult process. Low-experienced users and even some experts might find the elimination hard to handle on their own. Additionally, you need to perform the Ransomware deletion before you take care of encrypted data. Otherwise, your work will give no results as the cyber threat will corrupt your files again.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Ransomware, follow these steps:

Remove Ransomware using Safe Mode with Networking

Disable the ransomware-type virus by activating the Safe Mode with Networking function:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Ransomware

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Ransomware removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Ransomware using System Restore

Turn on the System Restore feature to disable the virus by following these steps:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Ransomware. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that Ransomware removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Ransomware from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If you are wondering, how to restore important files, we have provided some solutions for you. Look through the list of third-party software that might help you with data recovery.

If your files are encrypted by Ransomware, you can use several methods to restore them:

Use Data Recovery Pro to restore important files:

Try this method to restore documents which were corrupted by the cyber threat. Complete each step carefully to achieve the best results.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Ransomware ransomware;
  • Restore them.

Use the Windows Previous Versions feature to get files back:

Note that this third-party software can be helpful only if you enabled the System Restore feature before the ransomware infection entered your computer system.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Shadow Explorer might be helpful for data recovery:

Use this method to recover lost files. However, it might not work if the virus had erased Shadow Volume Copies of corrupted documents.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No official decryptor has been discovered yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Ransomware and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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