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Payment ransomware. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware
12

Payment ransomware virus is still in development

Payment ransomware ransom note

Payment ransomware is a debug version of the file-encrypting virus that is designed to attack Spanish[1] computer users. The virus uses AES cryptography to make files on the targeted devices inaccessible. However, at the moment of writing malware does not encrypt data. Though, the situation might change soon; thus, you should be aware of the latest cyber infection.

The crypto-malware is activated from the PAYMENT.exe file which might be delivered via malicious spam emails, bogus download, and many other common ransomware distribution methods. Once it infiltrates the system, it might cause severe changes to the system.

Typically, file-encrypting viruses modify Windows registry in order to boot with system startup. Additionally, ransomware might affect legitimate processes and disable computer’s security. Therefore, after Payment virus attack, the affected device becomes vulnerable, and user’s privacy might be at risk.

However, the most important task of the Payment malware is to encrypt targeted files. According to the ransom note, this malicious program is designed to encode documents, images, videos and similar files using AES cryptography.

Following successful encryption, malware delivers a ransom note where cyber criminals in the Spanish language provide data recovery instructions. Just like other crypto-viruses, this one also demands to make the payment in Bitcoin. Additionally, crooks want to scare victims that other actions instead of making the payment will lead to serious problems.

However, if you ever get infected with this ransomware, you should not listen to threatening talks of the crooks. Payment removal is the only correct way to treat this malicious program. Though, to perform deletion of the virus is nearly impossible without security software.

We do not recommend even trying to remove Payment manually. This may lead to irreparable damage to the system because ransomware-type threats often hide under legitimate names. So, you might be misled by the title and remove the wrong entry. Thus, use Reimage or another malware removal tool for the safe elimination.

Safety tips for ransomware precautions

Ransomware attack might be a harmful experience. However, no one can feel safe from these cyber threats that become more and more aggressive. Thus, installing reputable security software and creating backups is a must in order to minimize the risk or survive ransomware attack.

However, having an antivirus program installed is not enough to avoid ransomware. You should also:

  • Check the information about sender and issue reported in the email before opening the attachment.[2]
  • Download programs and updates from the official websites instead of torrents or unknown file-sharing networks.
  • Install all available system and software updates.
  • Avoid visiting high-risk websites, such as an adult-themed[3] or online casino.

Termination guide of Payment virus

If you ever get infected with ransomware, you should not panic and follow hacker’s instructions. The most important task is Payment removal that is performed with professional malware removal program. We recommend using Reimage, Malwarebytes Anti Malware or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus. However, you can choose your preferred tool as well.

Additionally, you should reboot to Safe Mode with Networking in order to remove Payment ransomware without any problems. At the end of the article, you will find detailed malware removal guide and data recovery solutions that might help as well.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Payment ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Payment virus Removal Guide:

Remove Payment using Safe Mode with Networking

If you have problems with automatic Payment ransomware removal, follow this guide:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Payment

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Payment removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Payment using System Restore

This method helps to disable the virus and run automatic elimination:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Payment. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Payment removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Payment from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Payment, you can use several methods to restore them:

Data Recovery Pro might help to restore corrupted files

Nevertheless, this tool is created to restore corrupted or accidentally deleted files; it might also help after ransomware attack as well.

Try Windows Previous Versions feature

If System Restore feature was enabled before Payment ransomware attack, you can restore individual files by following these steps:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer helps if Shadow Volume Copies were not deleted

If shadow copies were not removed after ransomware attack, this tool might help you to restore data:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Payment decryptor is not available.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Payment and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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References

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