Severity scale:  
  (9/100)

Remove Pctupd.info (Easy Removal Guide) - Chrome, Firefox, IE, Edge

removal by Lucia Danes - - | Type: Adware

Pctupd.info is a fake domain that may be triggered by a potentially unwanted program like Popcorn Time

Pctupd.info malwarePctupd.info pop-ups are usually triggered by malware type programs

Pctupd.info is a rogue web domain that may keep being reopened randomly on Google Chrome, Mozilla Firefox, IE, Microsoft Edge, and other browsers. Continuous redirects to this site mean that a potentially unwanted program (PUP) is running in the background of the system. In fact, this domain is often associated with the well-known Popcorn Time app or a clone app known as Time4popcorn. Both movie streaming websites can be accessed on the web, though alternatively, people can download a desktop application.

While it has been rather popular, the site Popcorn Time has been down since 2014 (except for some sister sites). Nevertheless, the app is currently trying to make a comeback[1]. This comeback may be the trigger of the unknown domains reoccurring during web browsing. According to users who have used to use this steaming site or app, they started experiencing intrusive redirects to the related websites, such as : 

  • Ppctupd.info
  • pct-upd.info
  • upd-pct.info
  • updpct.info
  • updpopcorntime.xyz
  • popcorntime-update.xy

All these domains are directly related to the Popcorntime website and point to the following location C:\ Program Files (x86)\Popcorn Time\Updater.exe. Therefore, to stop seeing intrusive Ppctupd.info ads during a web browser, you should remove this movie streaming application completely. 

Name Pctupd.info
Type Potentially Unwanted Program (PUP), adware
Related program Popcorn Time
Other Updater.exe file located in the Popcorn Times folder is likely to be the culprit of the Pctupd.info redirects
Symptoms The web browser keeps rerouting the traffic to the pctupd domain, which either asks to enable push notifications or asks to download some system updates. In addition, you may receive various popups while web browsing. 
Removal  The popups and redirects will be disabled as soon as a full malware removal will be initiated. For this purpose, we recommend using a professional anti-malware program
System repair  It often happens that applications are not properly removed from the system. In other words, the main uninstaller is run, which does not delete related files and folders, except the main app. For this purpose, related registry entries and files in the Temp folder are left. To get rid of such secondary entries, scan the system with ReimageIntego

In many cases, the Pctupd.info domain is reported by reputable AV tools for being infected with Trojan. At the moment of writing, the domain cannot be accessed manually bu entering the URL into the address bar, so it's clear that the domain is misused by third-parties for various reasons, including the dissemination of spyware or trojans. 

If the Pctupd.info virus shows up on the AV scan log as a dangerous domain, it's very likely that it is included in malicious activities and, therefore, deserves the classification. Nevertheless, we strongly recommend scanning the machine with a professional anti-malware program to make sure that the Pctupd.infois not a false positive detection[2]

An alert about Pctupd.info trojan detection is usually guiding to one of these locations:

/Library/PrivilegedHelperTools/PT.updd (Mac)
C:\ Program Files (x86)\Popcorn Time\Updater.exe (Windows)

However, the trigger may slightly differ depending on the Popcorn Time variant that is installed on the machine. To stop the AV program from detecting suspicious entries and getting rid of Pctupd.info redirects during the web browsing, you should delete the malware from the system without a delay. You can find a full removal tutorial provided down below. It explains how to delete the malware both manually and automatically from Mac and Windows machines. 

Cybersecurity experts from Dieviren.de[3] warn that the Pctupd.info pop-up virus may be used for various purposes. It may try to download the Time4Popcorn or Popcorn Time updates. Alternatively, it may also be involved in malware distribution, so by clicking on the misleading content positioned on this domain you may end up with apps like DNS Unlocker, UpdateAdmin, Playthru Player, Tiny Media Player, and similar. 

Pctupd.info AV detectionPctupd.info domain can be recognized by reputable AV programs as infected with trojan

In the worst-case scenario, this site may be involved in virus distribution. In case hackers are managing it, the site may contain malicious scripts that launch malicious applications once the malicious link or advertisement is opened. That may be the reason why AV program may deliver a warning saying “Website blocked due to Trojan.”

Anyway, if you aim to protect your machine from malicious entries and ensure the security of the private information, then we strongly recommend you to remove Pctupd.info related malware. For that, use a robust anti-malware tool and then run a scan with ReimageIntego utility to possibly get rid of malware remnants and fix Windows registry errors. 

Unwanted software can infiltrate PCs after installing freeware recklessly

According to cybersecurity researchers, potentially unwanted programs, such as adware or browser hijackers, are spread bundled with freeware and shareware as “optional downloads.” They can be disclosed in various ways, i.e. explicitly outlining the performance of the application, it's capabilities of track browsing activities, display ads, or hijack browser's settings. However, they can be completely disguised and represented in a vague manner, i.e. without any explanation on what is it going to improve or how does it going to work. 

Anyway, the information about additional installers tends to be disguised under Quick or Recommended installation options, thus increasing the number of downloads. Clicking the Next button all the time automatically gives permission to install the entire freeware package, including unwanted adware or hijacker. 

Therefore, every time you download an application from third-party sources like Cnet or Softonic, opt for Advanced or Custom installation techniques to unbundled the package. carefully read the provided information on every window and remove the checkmarks next to the pre-selected items. 

Pctupd.info popupsPctupd.info can display misleading notifications or reroute the traffic via suspicious web domains

Delete Pctupd.info virus using the automatic/manual removal guidelines

If you suspect that a potentially unwanted application may be running in the background of your machine because Pctupd.info popup ads keep showing up when browsing, decide which elimination method you prefer and perform the required steps without a delay. 

Manual Pctupd.info removal is possible. For that, you have to recognize which application is the culprit (Time4Popcorn or Popcorn Time most probably), disable related processes, and then eliminate the unwanted application from the Applications folder. 

Since sometimes these phases are disrupted and it becomes impossible to remove the Pctupd.info virus manually as it is managed by rather aggressive processes, a scan with a reliable anti-malware in the Safe Mode can be the only reliable solution.  

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
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Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Pctupd.info, follow these steps:

Delete Pctupd.info from Windows systems

In case the AV program on Windows keeps alerting about Pctupd.info trojan, then try to perform these steps to clean your machine.

To remove Pctupd.info from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Pctupd.info (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase Pctupd.info from Mac OS X system

People reported that they cannot delete Pctupd.info related malware because the malicious process keeps disrupting the processes. In this case, run the following command via the Terminal:

sudo rm /Library/PrivilegedHelperTools/PT.updd

After that, follow this guide:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Pctupd.info from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Pctupd.info-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Pctupd.info, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Pctupd.info and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Pctupd.info-related entries.Uninstall from Mac 2

Uninstall Pctupd.info from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Pctupd.info and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Pctupd.info removal.Reset Internet Explorer

Get rid of Pctupd.info from Microsoft Edge

The web browser may generate intrusive Pctupd.info popups to trick you into downloading other malware. Thus, do not ignore such content and take your time removing it.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Pctupd.info-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate Pctupd.info from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Pctupd.info and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Pctupd.info did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Pctupd.info removal.Reset Firefox 2

Remove Pctupd.info from Google Chrome

Chrome initiates Pctupd.info redirects from time to time? It's a sign of malware infection, which mush have altered web browser's settings. To reset browser's settings, follow this guide:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Pctupd.info by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Pctupd.info-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Pctupd.info removal.Reset Chrome 2

Delete Pctupd.info from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Pctupd.info and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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