Severity scale:  
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Remove Pdf2DocPro (Removal Instructions) - Free Instructions

removal by Lucia Danes - - | Type: Browser Hijackers

Pdf2DocPro – a suspicious browser extension that infects users machines without permission

Pdf2DocPro virus

Pdf2DocPro is a questionable application and a browser hijacker[1] which claims that it can convert all PDF files into other formats in just a few seconds directly from the browser. However, its dubious redirection tendencies, information tracking, and over-the-top advertisement make users question its functionally.

Name Pdf2DocPro
Promoted as Browser extension
Author PERION NETWORK LTD
Official website hxxp://www.pdf2docpro.com/
Distribution Bundling, official website
Symtoms Modified browser settings, compromised browsing experience, invasive ads and redirects, etc.
Dangers Possible information leakage and malware infections
Elimination You can download Reimage Reimage Cleaner Intego and perform full system scan

Pdf2DocPro typically infiltrates victims’ computers with other programs they download off the internet. Thus, users might not be aware of a browser hijacker presence at first. Nevertheless, as soon as Google Chrome, Internet Explorer, Mozilla Firefox or other browser is put to use, users can immediately notice changes made:

  • the homepage and search engine are altered to chrome-extension://ndgiipgjbobbpfaoceclhnckcagimhcn/html/newTab.html;
  • quick action buttons added to the main page;
  • search results promote additional sponsored content;
  • some websites redirect to questionable realms
  • ads and pop-ups cover up the background of legitimate sites, etc.

The easiest way to eliminate these unwanted changes is to install a robust security tool like Reimage Reimage Cleaner Intego, perform a full system scan and remove Pdf2DocPro extension for good. Alternatively, you can use our manual instructions below this article.

Some users might find the converting function useful. However, do not get deceived by this functionality, as the only intention applications’ authors have is to extort money by displaying affiliated content and controlling users browsing habits. If you need to convert a file, find a legitimate source to do so without compromising your browser.

Links to third-party websites Pdf2DocPro provides might not always be safe. Therefore, the redirecting tendencies are by far the most dangerous. Users might end up on fake software, phishing or malware-infested realms. Malicious JavaScrips[2] might install malware directly into victims’ PCs without them noticing. Once that happens, the damage to computer files or information leakage is inevitable.

Just as many browser hijackers, Pdf2DocPro is capable of spying on its victims by collecting non-personally identifiable information. In addition to non-PII, the questionable app might collect personal data provided by you (like credit card details, name, address, social security number, etc.).

Besides, third-parties might also obtain your information. The Pdf2DocPro authors mention the following:

<…> the Company provides such third parties with a large number of tools to enable them to create interesting and unique apps, buttons, and gadgets using the Company’s platform. Some of these tools may give these third parties the ability to access, collect, store, and/or share your information – both your PII and non-personally identifiable information. In order to clarify, we do not review, approve, monitor, endorse, warrant, or make any representations with respect to such Third Party Content and Services and your access to any Third Party Content and Services is at your own risk. 

Security experts[3] warn that Pdf2DocPro removal should not be delayed as it can lead to identity theft or stolen money from your bank account. Additionally, it is crucial to eliminate the virus before it installs more PUPs or infects your machine with malware.

Pdf2DocPro suspicious extensionPdf2DocPro claims to help users to covert PDF files to other formats. However, there are many negative effects of this hijacker which should not be over looked

The ways unwanted applications spread

Although the application can be downloaded from Google Chrome store, its primary distribution method is bundling. It is a deceptive marketing campaign used by free software developers. Therefore, if you want to avoid suspicious applications, we advise you to be attentive while installing free software and browsing the internet.

It is crucial to pick the correct source before downloading an unknown program, as third-party domains might be infested with numerous dangerous apps. Thus, always choose official websites for your new software and its updates.

While installing a new application, make sure you choose Advanced/Custom installation mode instead of Recommended/Quick one. Once prompted, untick any tick marks present by search engines, extensions, media players, toolbars, etc.

Delete Pdf2DocPro from your machine and stay safe

Pdf2DocPro removal can be performed in two ways: manual and automatic.

If you want to get rid of Pdf2DocPro virus quickly and without much effort, we strongly suggest picking automatic elimination method. All you have to do is download one of the proposed security programs and install it on your machine. Then, run a full system scan.

If you are not that keen on installing additional software, you can also remove Pdf2DocPro by following our illustrated instructions below this article. However, make sure you follow the guide attentively as the incorrect procedure will result in reinfection of the virus.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Pdf2DocPro, follow these steps:

Eliminate Pdf2DocPro from Windows systems

Follow these steps if you want to eliminate Pdf2DocPro from Windows:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Pdf2DocPro and related programs
    Here, look for Pdf2DocPro or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Pdf2DocPro from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Erase Pdf2DocPro from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Pdf2DocPro from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Pdf2DocPro-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Pdf2DocPro, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Pdf2DocPro and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Pdf2DocPro-related entries.Uninstall from Mac 2

Delete Pdf2DocPro from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Pdf2DocPro and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Pdf2DocPro removal.Reset Internet Explorer

Remove Pdf2DocPro from Microsoft Edge

Reset MS Edge settings after full PUP elimination:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Pdf2DocPro-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of Pdf2DocPro from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Pdf2DocPro and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Pdf2DocPro removal. Click on 'Reset Firefox' button for a couple of times

Uninstall Pdf2DocPro from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Pdf2DocPro and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Pdf2DocPro removal. Click on 'Reset' button to complete your removal

Eliminate Pdf2DocPro from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Pdf2DocPro or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Pdf2DocPro, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Pdf2DocPro removal process. Select all options and click on 'Reset' button

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Lucia Danes
Lucia Danes - Virus researcher

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