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Locky Locker ransomware. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware

Locky Locker is a ransomware which is considered to be an imposter of the infamous Locky virus

Locky Locker ransomware image
Locky Locker is a ransomware which is considered to be an imposter of the original Locky virus.

Locky Locker ransomware is a dangerous cyber threat which is designed to use the combination of AES and RSA[1] ciphers to encrypt most widely used files on the targeted computer. Security researchers note that this file-encrypting virus is an imposter of the infamous Locky ransomware. The encoded information is marked with .locky extension and becomes unusable. Victims receive LOCKY-README.txt ransom note which informs about decryption solution and demands to pay the ransom in Bitcoins. Alternatively, this infection might use the name of PyLocky ransomware and reach the system as lock.exe or Facture_25.07.2018_991030.exe files.

Name Locky Locker
Type Ransomware
Also known as PyLocker 
Danger level High. Might perform system changes
Executable files lock.exe; Facture_25.07.2018_991030.exe
Cryptography AES and RSA
Extension .locky
Ransom note LOCKY-README.txt
Distribution Systems can get infected via malicious spam emails
Elimination The safest way to get rid of Locky Locker virus is to scan the computer with Reimage or another reputable antivirus

Usually, Locky Locker ransomware might reach the systems if the user opens a malicious email attachment with the payload of the virus. Afterward, the crypto-malware starts encrypting information on the affected computer and makes it unusable. The ransom note by Locky Locker virus states the following:

Please be adviced:
All your files, pictures document and data has been encrypted with Military Grade Encryption RSA AES-256.
Your information is not lost. But Encrypted.
In order for you to restore your files you have to purchase Decrypter.
Follow this steps to restore your files.

1* Download the Tor Browser. ( Just type in google “Download Tor” ).
2* Browse to URL : [URL to a TOR-based page]
3* Purchase the Decryptor to restore your files.

It is very simple. If you don't believe that we can restore your files, then you can restore 1 file of image format for free.
Be aware the time is ticking. Price will be doubled every 96 hours so use it wisely.

Criminals inform that user's data is encrypted with military-grade algorithms and one must pay the ransom for Locky Locker decryption software. The victim must download the Tor browser[2] and purchase the decryptor with Bitcoins. These precise instructions allow the hackers to remain anonymous as the illegal transactions cannot be traced back to the attackers. 

However, experts strongly advise Locky Locker victims not to pay the ransom. Even though it might seem intimidating as criminals indicate the price of Locky Locker decrypter is doubled every 96 hours, there are alternative ways how you can get back your data. Additionally, cybercriminals are not the ones you should trust.

Locky Locker ransomware illustration
Locky Locker is a file-encrypting virus which appends .locky extension to the encoded data.

Researchers indicate that in most cases victims are demanded to pay more money once they agree to the initial amount of the ransom. Furthermore, a vast of users are left without the decryption software after the transaction. Thus, you should refrain from paying the ransom and remove Locky Locker instead. 

After Locky Locker removal you will be able to consider alternative data recovery solutions. Our experts have prepared a list of effective tools which can help you retrieve files encrypted by Locky Locker ransomware. Although, you must first eliminate the infection. For that, scan your PC with Reimage or another professional antivirus.

Ransomware executables are hidden inside spam emails

Those who wonder how their computers got infected with ransomware should be aware of the most prominent distribution techniques which allow the criminals to take over devices. Now, most file-encrypting viruses spread via malspam campaigns. 

In other terms, hackers obfuscate ransomware payloads as legitimate and innocent files and attach them to spam emails. In most cases, users can receive malicious letters which supposedly come from well-known companies or governmental institutions. 

Once the attachment of the email is opened, it drops the payload of the malware and starts data encryption. Therefore, users should closely monitor their inboxes and never click on any suspicious files. Additionally, it is wise to employ an antivirus with real-time protection to avoid ransomware attacks. 

Terminate Locky Locker virus before more files are affected

It is essential to understand how dangerous ransomware-type infections are and how important it is to remove Locky Locker in time. Otherwise, this crypto-malware might either encode more essential files or infiltrate the system with more malicious programs. 

For Locky Locker removal you must get help from professionals. We recommend installing verified security tools to scan, identify and eliminate ransomware-related components. Researchers[3] suggest using Reimage or Plumbytes Anti-MalwareNorton Internet Security as they are easy-to-use and completes the procedure within several minutes. 

After you uninstall Locky Locker ransomware, you can head to data recovery. Note that there are professional programs which are designed to help crypto-malware victims. The instructions on how to use alternative decryption tools are presented at the end of this article.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Locky Locker ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage
Alternate Software
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We have tested Plumbytes Anti-Malware's efficiency in removing Locky Locker ransomware (2018-08-01)
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Hitman Pro
We have tested Hitman Pro's efficiency in removing Locky Locker ransomware (2018-08-01)
Malwarebytes
We have tested Malwarebytes's efficiency in removing Locky Locker ransomware (2018-08-01)

To remove Locky Locker virus, follow these steps:

Remove Locky Locker using Safe Mode with Networking

Locky Locker ransomware might prevent you from installing an antivirus. For this purpose, you must disable the virus by booting your PC into Safe Mode:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Locky Locker

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Locky Locker removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Locky Locker using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Locky Locker. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Locky Locker removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Locky Locker from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Locky Locker, you can use several methods to restore them:

Use Data Recovery Pro to get back files encrypted by Locky Locker

This tool is designed to recover data if it has been accidentally deleted or compromised in other ways.

Windows Previous Versions feature allows users to recover information

If System Restore function has been enabled before malware attack, users can travel back in time and get back the access to encoded data.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer tool might help ransomware victims

This software uses Shadow Volume Copies to recover encrypted information. If PyLocky ransomware hasn't deleted them or corrupted in other ways, users are advised to try this tool.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Locky Locker decryption software is still under-development.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Locky Locker and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes Malwarebytes or Plumbytes Anti-MalwareNorton Internet Security

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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