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Remove virus (Free Instructions) - Mar 2017 update

removal by Linas Kiguolis - - | Type: Browser hijacker is still active and awaits new victims

The name of virus might be familiar to you if you read occasionally IT news. In the beginning, few might have suspected that it would evolve into a bothersome browser hijacker. Despite its quite innocent looks, specialists recommend removing it right away. It is not difficult to notice Qtipr hijack since the homepage is replaced with a shady website. In case, the virus infected the computer but it did not change your primary search engine, do not get surprised if you often get redirected there. The Chinese links added to the site can lead you to website and similar sites that could be dangerous. Naturally, this is the online content every user avoids as it might disguise highly unpleasant surprises – malware. Although modern browsers more or less detect a potentially dangerous website [1], there is still a risk to run into one. Furthermore, if you use additional security plug-ins, they will alert you to leave the web page or block it automatically. Taking into account these factors, do not ignore the presence of this PUP. It is high time you initiated removal. Reimage or Malwarebytes speeds up the elimination. 

Browser hijackers vary in their degree of complexity and design. Some try to lure users by colorful and fancy designs, others focus more on the quality rather than outlook. Initially, the website may not alert. It pretends to be a blog with few amusing posts. However, this website completely fails to leave a positive impression. In the bottom of the page, you will see Chinese characters. Therefore, it suggests of the possible authors of this web page. Vigilant netizens might notice that it does not contain any privacy policy at all. Luckily, Google has started the hunt of applications with no privacy policies[2]. However, it may take time until Qtipr will be taken down. You are not aware what kind of tracking technologies it employs.

No credentials are provided either. Such specifications are not common for reliable websites. It seems that the web page is not updated. The same entries remain for several months. Such abandoned websites often serve as havens for more elaborate virtual infections or even ransomware. If your computer is poorly protected from outside threats, it is likely that you will experience annoying after-effects of hijack. Regarding the fact, that it is misguiding to the domains with disturbing content, do not delay the elimination. The fact that security programs label as an insecure suggests the fact that it might operate as a disguise for underground viruses, such as exploit kits. The latter is an elaborate type of malware which is not visible and does not result in any strange behavior. In fact, it often serves as an intermediary element for ransomware viruses. This website makes your search engine more vulnerable to the outside threats. More information about how you can remove is provided below. example
Security expert is showing virus and discussions on this website

If you hesitate to get rid of this hijacker, it might add additional toolbars to your browser. Though some users have a preference for browser extensions, it is crucial to stay vigilant while choosing one. There are a lot of toolbars and extensions which spy on users [3]. Their presence does not only deteriorate fast-processing browser but may infect your computer with malicious elements. It might be only a matter of time when a more exquisite cyber infection settles on a system. What is more, IT experts have found out that the hijacker injects a specific VBscript into the network of Windows Management Instrumentation (WMI). In short, it is an integral part of every Windows OS which monitors intersection of several programs simultaneously. Likewise, it infects your browser and shortcuts. Such feature helps lower the detection rate since this command does not install a malevolent program but instead the script which some of anti-virus programs might overlook.

VBScripts are often used by such virtual threats as Cerber virus. Since this browser hijacker is categorized to the family of Adware/ShortcutHijacker PUPs, it is likely that you may run into the adware website which works similar to a tech support scams [4]. The latter malware is usually more complex as it starts generating fake system alert notifications. The aim of such felony is to coax out money from users [5]. In case you run into such domain, exit it right away. Speaking of adware programs, their primary mission was to load users with commercial offers and pay-per-click ads. Though this monetization technique earns money, but hackers and crooks are willing to take a risk and join forces with cyber criminals. In short, if your system has been plagued with adware, do not underestimate it and remove it ASAP. 

When did this PUP settle on my PC?

Questions about virus

You might have got caught into the trap of this PUP if you surfed infected websites, such as gambling or pornographic domains. Usually, they are flooded with flashing advertisements and suspicious links [6]. Human curiosity may later result in a heavily infected computer. Alternatively, hijack might have occurred if you installed a new application without taking a second look to the installation wizard. Such browser hijackers are often bundled to freeware. Their developers are aware that netizens dash through the settings without taking into account possible optional tools. keep in mind that such programs as Skype, Java, etc might also bear questionable attachments. As a result, even if you download programs from trusted sources, carefully advance through each step to spot the unwanted add-ons. Several cases of ransomware viruses detected in fake Google App store programs should serve as a reminder. Consequently, they end up installing a browser hijacker or another unwanted application. We recommend opting for “Custom” settings. Likewise, you will be able to detect potentially unwanted applications. termination steps

If you prefer taking things easy, you can remove virus manually. Find the instructions below the article. Netizens using different browsers will find guidelines specific to the one they use. However, if you dislike wasting time on a browser hijacker, let an anti-spyware application complete removal. It is also practical in dealing with more elaborate virtual infections. Keep in mind that cautiousness and vigilance are significant traits even in the virtual world. They might help you evade quite a bothersome PUP or a virus.

Frequently Asked Questions about (FAQ)

Question. I installed the anti-virus program but it does not detect even though it is still present in my homepage. What should I do?

You might combine anti-virus and anti-spyware applications to remove permanently. Some anti-virus utilities do not detect PUPs as they are not considered real viruses. In this case, malware removal utilities might be effective in detecting and eliminating this kind of infection. Note that should be updated in order for it to locate all elements and scripts of the hijacker.

Question. How do I know that it did not install other programs? How can I delete them without removing the necessary ones?

In this case, you should scan your computer with a security program. It will help you identify suspicious and possibly fraudulent programs. You might also check some of them on your own. if you are using Windows 10, enter the list of your system applications and click “Uninstall” on the suspicious ones. When User Account Control message window appears, pay attention to the type pf Publisher. In case of PUPs, the Publisher is “Unknown.” Uninstall such programs without a doubt.

Question. Do I need to reset my browser to remove

It is highly recommended that you would restore your browser to its factory settings. In this case, all injected scripts will be eliminated. You can perform this action once in a while to lower the risk of a browser hijack. After you complete the scan with malware removal utility, restart the device.

Question. Does it infect one particular browser or all of them? has evolved quite into an aggressive browser hijacker so it targets users of all major browser types. Likewise, under the headline of each browser, you will find instructions how to delete this PUP and revert your homepage to a previous one. 

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Eliminate from Windows systems

If you want to remove virus from your computer, you need to uninstall every component that belongs to this hijacker. Make sure you find and entries. Then, move to “Browser reset” instructions.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Remove from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

To fix your IE after hijack, go through the steps carefully. It would be useful to reset the settings to remove all hidden scripts and files injected by Qtipr browser hijacker. Also, make sure you remove Target field in the Shortcut tab.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Erase from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Uninstall from Google Chrome

To remove hijacker from Google Chrome, you need to remove extensions related to this virus. Also, make sure you reset the browser for fixing it entirely.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Eliminate from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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  1. Plein says:
    April 5th, 2017 at 11:25 am

    I swear, why is it so hard to remove I experienced a couple of browser-hijacking attacks in the past, but none of previous hijackers were so hard to remove!

  2. PaulaMittendorf says:
    April 5th, 2017 at 11:27 am

    Reimage removed this for me. I guess that is some kind of more malicious browser hijacker? I really couldnt find it on my computer, no matter that I used search and checked browser extensions and other locations, you know.

  3. Unoz says:
    April 5th, 2017 at 11:27 am

    it comes back! this hijacker is nasty!

  4. marley_xp says:
    April 5th, 2017 at 11:30 am

    same here, it disappeared only after I scanned the system with anti-malware program. Id say dont waste your time on this hijacker. I think that its better to remove such viruses professionally, no one knows that these little parasites are capable of doing…

  5. TracyP says:
    April 5th, 2017 at 11:28 am

    Windows Defender is totally useless. It always lets such viruses slip through into the system and doesnt display a single damn notification! Hate that.

  6. Carra says:
    April 5th, 2017 at 11:29 am

    Thank you very much! Helped me a lot!

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