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Remove Queryexplorer.com virus (Removal Guide) - Chrome, Firefox, IE, Edge

removal by Alice Woods - - | Type: Browser hijacker

Reasons why Queryexplorer.com does not deserve a place on your PC

Queryexplorer.com is a suspicious website which shows up on the web browsers uninvited and introduces unauthorized changes to their settings. Unlike what its New York-based creators claim, Query Explorer is not some innovative search provider which can outmatch the web giants such as Google or Yahoo. In fact, looking at its functionalities, it would not even make it to the list of trusted search engines in the first place. The only description it does fit is of a full-blown browser hijacker [1]. The first aspect that allows such categorization is the fact that this malware uses deceptive techniques, such as software bundling, to reach computers. Bundling is not a malicious software distribution technique by its nature, but it can be used to deploy content on the computers without asking direct permissions from the users. Secondly, the http://queryexplorer.com/ domain replaces the previously assigned search engines or homepages which is another typical sign of a browser hijack. Finally, the search service this website provides is useless and mainly focused on promoting irrelevant services or products. Besides, with the arrival of this hijacker, you may also notice other suspicious programs such as QueryExplorer Search Desktop app or unfamiliar toolbars show up on your computer without you actually installing them. In order to stop unwanted programs making their way on your computer, you should start by performing Queryexplorer.com removal first. Rooting this hijacker out of your system will close gateways for malicious program to enter your PC. To make sure all of the virus components are adequately eliminated from the system, use reputable software such as ReimageIntego.

Queryexplorer.com virus

Another important thing we’ve found out while looking through the Terms and Conditions page on Queryexplorer.com was that this website monitors user’s behavior and tracks all sorts of non-personally identifiable information [2] such as the computer’s IP address, software ID, search queries and phrases. Not only do the search providers collect this data but they also share it with their partners among which are indicated Yahoo!, AskJeeves.com and Miva. Rare of us would consciously agree to such management of our personal information. Luckily, you can stop this immediately by simply dedicating a few minutes to remove Queryexplorer.com from your computer.

Questions about Queryexplorer.com virus

An illustration of queryexplorer.com virusIn the image above you can see a screenshot of Queryexplorer.com browser hijacker window and search results. Though it look reputable, you should keep it away from your PC.

Install software carefully — there might be a hijacker hidden inside the software package

As we’ve indicated before, Queryexplorer.com is a type of software which primarily spreads around together with other programs. Typically, hijacker creators pick popular freeware or shareware applications to bundle this malware with, ensuring a better chance that the users will download them. When such software package is downloaded, Queryexplorer.com installs along with the program the user originally intended to obtain. Luckily, it is not too difficult to check whether the downloaded software package contains unwanted components or not. You simply have to opt for the Advanced or Custom installation mode once the installation wizard opens.

Suggestions to remove Queryexplorer.com from your PC

Basically, there are two ways to remove Queryexplorer.com virus from the PC: manual and the automatic one. If you choose the first method, you have to be prepared to closely follow the guidelines at the end of the article. Nevertheless, if you are less experienced in computing, you should better stick to the automatic elimination method instead. Queryexplorer.com removal will be more successful if you update the security tool to the latest version. This way, the virus database will be renewed with all the latest virus versions, ensuring that the malware will be detected and banished from the PC.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Queryexplorer.com virus, follow these steps:

Delete Queryexplorer.com from Windows systems

If you need a manual solution to Queryexplorer.com removal, please follow the step-by-step elimination guide below.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Queryexplorer.com and related programs
    Here, look for Queryexplorer.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Queryexplorer.com from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall Queryexplorer.com from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Queryexplorer.com from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Queryexplorer.com-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Queryexplorer.com, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Queryexplorer.com and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Queryexplorer.com-related entries.Uninstall from Mac 2

Remove Queryexplorer.com from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Queryexplorer.com and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Queryexplorer.com removal.Reset Internet Explorer

Eliminate Queryexplorer.com virus from Microsoft Edge

You may remove Queryexplorer.com from your PC manually, but to roll back the changes made to your browser settings you will have to reset Microsoft Edge manually. If you have never performed a browser reset — don’t worry, we explain how it’s done right here:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Queryexplorer.com-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of Queryexplorer.com from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Queryexplorer.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Queryexplorer.com removal. Click on 'Reset Firefox' button for a couple of times

Erase Queryexplorer.com from Google Chrome

If you find that your Google Chrome is infected with the hijacker, don’t panic and follow the guidelines below the article. This way, you’ll reset your browser and roll back the regular settings.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Queryexplorer.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Queryexplorer.com removal. Click on 'Reset' button to complete your removal

Delete Queryexplorer.com from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Queryexplorer.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Queryexplorer.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Queryexplorer.com removal process. Select all options and click on 'Reset' button

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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