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R3store ransomware virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware

R3store threatens to damage the computer if victims don’t pay the ransom

R3store is a new file-encrypting virus that aims at Windows operating system users. Malware is based on Hidden Tear ransomware project and uses a strong encryption algorithm to damage files on targeted computer. During data encryption, it appends .r3store file extension to each of the affected file. It aims at various text files, pictures, media files, databases, etc. Generally, it targets the most popular and widely used files to cause bigger damage to the victims and encourage them to pay the ransom. When users are prevented from opening their personal data, R3store ransomware drops READ_IT.txt file to each folder that includes encrypted files. What is more, it runs a pop-up window with a ransom-demanding message. Crooks ask to send $450 in Bitcoins[1] to provided Bitcoin wallet address. Once users pay the ransom, they have to click the big button saying “I paid, Give me my files back!” and recover their files. However, it may not happen. It’s unknown if authors of the ransomware actually have working decryptor and are going to keep their word. Undoubtedly, cyber criminals are unreliable people. For this reason, it’s better to remove R3store and protect a device from other problems.

Ransom note by R3store ransomware virus

On the affected computer, R3store also makes few changes on the system. One of its tasks is to make sure that it runs when users start his or her computer. Thus, ransomware always works in the background. It uses computer’s resources and makes the system weaker. Such cyber threats are often capable of installing other malicious programs and causing more problems. Once it strengthens its persistence, it starts scanning the system looking for the targeted files. When they are locked with strong cipher, R3store delivers a ransom-demanding window. Crooks try to scare people and encourage them to pay the ransom by telling that there’s any other way to get back their files and computer. The horrible message includes buttons that cover information about possible payment methods, the list of encrypted files and information how to buy Bitcoins. As we already mentioned, this does not guarantee that your files will be recovered. That’s why we recommend R3store removal. It protects your PC from other dangers and your money from being wasted for a useless cyber crime.

Ransomware uses tricky methods to infiltrate the device

Authors of R3store use numerous strategies to spread this file-encrypting virus. These methods include infected email attachments,[2] fake updates, bogus software downloads, and malvertising. Thus, users are tricked to click or install a malicious file. Malware executable might arrive as safely looking email attachment that pretends to be an invoice, statement or another important document. Ransomware executable might also be installed in the form of “crucial” software update. Usually, such updates appear in pop-ups and other online ads. R3store hijack the system pretending to be a useful program that is distributed on various file-sharing sites and networks. Thus, in order to avoid crypto-malware, you need to browse the web carefully and think twice before clicking on various content.

Guidelines for R3store removal

File-encrypting viruses are complex programs that need proper treatment. In order to remove R3store safely from the system, you have to employ a professional malware removal program, such as Reimage, Malwarebytes or Plumbytes Anti-MalwareNorton Internet Security. Before installing our recommended tool, you may need to reboot the computer to the Safe Mode with Networking (instructions are presented below). It might be necessary if ransomware prevents from installing security tools. After installing the program, we suggest scanning the system several times in order to make sure that all malicious components are deleted entirely from the system. After R3store removal, you can use data backups to recover your files. If you do not have them, please try our presented alternative recovery methods presented below.

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To remove R3store virus, follow these steps:

Remove R3store using Safe Mode with Networking

R3store might prevent from installing security software necessary for malware removal. To solve this problem follow the steps below.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove R3store

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete R3store removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove R3store using System Restore

If you cannot run automatic ransomware removal, follow these steps and try again.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of R3store. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that R3store removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove R3store from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

Currently, the only safe way to restore files is data backups, but if you do not have them, you should additional methods presented below.

If your files are encrypted by R3store, you can use several methods to restore them:

Restore your files with Data Recovery Pro

This professional tool might help to restore files encrypted by R3store ransomware. It is designed to recover deleted or corrupted files.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by R3store ransomware;
  • Restore them.

Windows Previous Versions feature might be useful in data recovery

If you need to restore only a few important files, you should take advantage of this Windows feature. It allows accessing previously saved versions of encrypted files. However, there’s one condition. System Restore function has to be enabled on your PC before the R3store attack.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Recovr your files using ShadowExplorer

If Shadow Volume Copies are not deleted, this tool could help you to restore some of your files.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

R3store Decryptor is not available yet.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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