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Remove Rack-search.com virus (Tutorial) - Free Instructions

removal by Olivia Morelli - - | Type: Browser hijacker

Rack-search.com brings you dubious search results full of ads

Rack-search.com redirect virus

Rack-search.com is a highly suspicious search engine that is advertised via browser hijackers[1] and other extension-injecting programs. These potentially unwanted programs (PUP) replace default start page and search provider value with hxxp://Rack-search.com/, causing the affected web browser load it automatically.

It seems that Rack-search.com virus currently targets Mac OS only. However, Windows users shouldn’t relax – there are plenty of similar programs that are meant to compromise this operating system[2].

According to NoVirus.uk report[3], Rack-search delivers Yahoo search results modified by Aztec Media. This company has earned a “developer of potentially unwanted programs” name already. If you notice that the tab name says “Aztec Media Yahoo search results,” you shouldn’t try to interact with such search results at all.

It is highly likely that clicking them can trigger redirects to untrustworthy Internet domains such as gambling or adult-only sites.

On top of that, browsing through links delivered by a suspicious third-party company can point to scam surveys, phishing websites, and sites promoting spyware/malware. We do not say that Rack-search is itself malicious, but since it generates revenue from driving traffic to certain Internet sites, it is better to be careful.

We strongly suggest you to remove Rack-search.com today and alter your browser’s settings according to your needs.

There are two typical ways to remove browser hijackers. You can try anti-spyware tools suggested by our team (ReimageIntego or Malwarebytes) for automatic Rack-search.com removal, or take matters into your hands and delete the hijacker manually. If you choose the latter option, consider using instructions we added at the end of this post.

Rack-search.com virusRack-search.com is closely associated with Aztec Media, a developer of various browser-hijacking viruses. The Rack Search starts bothering the computer user as soon as one installs Rack-search.com virus on the system.

Dubious browser hijackers infect computers through software packages

The Internet is full of fascinating content, and nowadays, the majority of software is free. However, it doesn’t mean that they do not monetize their services in some kind of way. In most cases, they promote different free programs and earn money using pay-per-install scheme.

If you do not want to be tricked into installing something you do not want, you should choose proper software installation settings. Many PC users make the fatal mistake by trusting “recommended” installation configuration (usually Default/Standard/Basic ones). Instead of leaving pre-selected settings on, switch the selection to Custom/Advanced one.

Once you’ve chosen the right software installation settings, make sure you deselect every extra program suggested to you. If the installer asks you to add browser tools, search apps, new tab pages and other dubious software, disagree. Then you can proceed with the installation.

Stop browser redirects by deleting Rack-search.com virus

If your Mac was compromised by Rack-search.com virus, you could remove it using instructions we provided below. You should check Mac’s Applications folder and see if the hijacker added any suspicious programs there. Move them to Trash and Empty it afterward.

In case you are trying to remove Rack-search.com, but for some reason, you cannot complete this task alone, do not hesitate and use anti-spyware software. It will help you to find the hidden parts of the hijacker and eliminate them all at once. This will definitely make the Rack-search.com removal easier.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Rack-search.com virus, follow these steps:

Uninstall Rack-search.com from Mac OS X system

Remove Rack-search.com virus from Applications folder. Look for Settings Manager app and move it to Trash as well.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Rack-search.com from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Rack-search.com-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Rack-search.com, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Rack-search.com and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Rack-search.com-related entries.Uninstall from Mac 2

Eliminate Rack-search.com from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Rack-search.com and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Rack-search.com removal.Reset Internet Explorer

Delete Rack-search.com virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Rack-search.com-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of Rack-search.com from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Rack-search.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Rack-search.com removal. Click on 'Reset Firefox' button for a couple of times

Remove Rack-search.com from Google Chrome

Open Chrome's Extensions panel to remove Rack-search.com virus. You should find a couple of unnecessary Chrome extensions here. Delete them using instructions we provide.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Rack-search.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Rack-search.com removal. Click on 'Reset' button to complete your removal

Erase Rack-search.com from Safari

To fix Safari so it would never redirect you to Rack Search page again, uninstall related extensions using these comprehensive hijackware removal guidelines.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Rack-search.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Rack-search.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Rack-search.com removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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