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Remove Recognizer ransomware (Removal Guide) - Recovery Instructions Included

removal by Jake Doevan - - | Type: Ransomware

Recognizer ransomware – file locking malware that comes from Paradise virus family

Recognizer ransomware

Recognizer is the newest variant of Paradise ransomware file-locking virus. While there are minor changes for the original, the purpose of this virus is the same – to lock up users' files and hold them hostage until ransom in Bitcoin is paid for the decryption tool. Recognizer ransomware takes advantage of an encryption algorithm to cipher files (it means that they are not corrupted in any way, but rather locked by a password that is unique to each user) and then appends .{file@p-security.li}.Recognizer extension. Once the access to pictures, documents, databases, videos, and other data is denied, then the virus focuses on delivering a ransom note and does that by contacting a remote Command and Control server.[1] In the message, which comes in a pop-up window named file@p-security.li, hackers explain what happened and also offer test decryption service. Bad actors also warn that Recognizer ransomware removal will lead to permanent data loss. While it might be the case, experts do not recommend contacting cybercriminals or paying the ransom, as there is a chance of not only losing files but also money.

Name Recognizer
Type Ransomware
Family Paradise
Cipher RSA-1024
File extension .{file@p-security.li}.Recognizer
Contact details  file@p-security.li
Ransom note Instructions with your files.txt, pop-up message titled file@p-security.li
Decryptable? No
Virus termination Use reputable security software
Recovery Make use of tools like Reimage Reimage Cleaner – it can restore your Windows OS after malware infection

Recognizer virus can infect machines in various ways, including:

  • Spam email attachments or hyperlinks;
  • Brute force attacks;
  • Cracks or keygens;
  • Repacked or pirated software;
  • Exploit kits;
  • Unprotected RDP;
  • Fake updates, etc.

After the infiltration, Recognizer ransomware performs a variety of changes to the system, such as registry modification, deletion of Shadow Volume Copies, a creation of new scheduled tasks and services, termination of and launching of certain processes, etc. Thus, as long as the malware is running on the system, its functionality is greatly compromised.

Recognizer ransomware then encrypts data and drops two ransom notes. While the pop-up window explains the situation in more detail, the Instructions with your files.txt file is dropped into each affected folder. The content of the message is:

All your files have been encrypted contact us via the e-mail listed below.
e-mail: file@p-security.li or e-mail: fileparadise@cock.li

Paradise Ransomware team.

It is yet unknown how much Recognizer virus authors will ask for the decryption tool, but you should not agree to their demands. While it might seem like the only option, the action might make the situation even worse, as you might lose all your money, without receiving the decryptor. Additionally, paying criminals only proves them that ransomware works.

Thus, remove Recognizer ransomware from your PC using adequate security solutions and only then attempt to retrieve your data using alternative recovery methods – we provide instructions below. After that, we recommend using Reimage Reimage Cleaner or similar repair software to restore the normal operation of your device.

Recognizer virus
Recognizer ransomware is a file locking virus that comes from Paradise family

Ways to avoid ransomware infections

As we explained in the first part of the article, ransomware can be spread with the help of various different distribution methods. Therefore, users should take precautionary measures to avoid serious infections like ransomware. Experts[2] advise the following:

  • Employ reputable security application (we recommend investing in one, as free tools are mostly not as effective as paid versions) and keep it up to date;
  • Prepare regular backups of your files;
  • Patch your operating system along with the installed programs as soon as security updates are released;
  • Set your apps to prompt updates automatically and do not believe fake Adobe Flash[3] or similar update prompts you might encounter on the web;
  • Be aware that spam emails that include hyperlinks or attachments might deliver malware if opened;
  • Use ad-blocker;
  • Enable Firewall.

Terminate Recognizer ransomware from your device by using our instructions

To remove Recognizer virus, you will have to use a reputable security application. Be aware that each of the vendors uses different databases to detect various threats. For that reason, not all security applications might be able to identify and remove this particular ransomware. However, because the virus heavily modifies Windows operating system, we strongly advise you enter Safe Mode with networking before you proceed with Recognizer ransomware removal.

As soon as you delete Recognizer ransomware, you can them attempt to recover your data. As we previously mentioned, this variant of Paradise is not decryptable, so you can only rely on backups or alternative recovery solutions. Check out the list of tools we provide below – these apps might be able to retrieve at least some of your files. Finally, security researchers might decipher .Recognizer file virus at any time, so keep backups of encrypted data in case that happens.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove Recognizer virus, follow these steps:

Remove Recognizer using Safe Mode with Networking

In case Recognizer ransomware is tampering with the security application, make use of Safe Mode with Networking:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Recognizer

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Recognizer removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Recognizer using System Restore

System Restore can also be used when trying to get rid of the virus:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Recognizer. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner and make sure that Recognizer removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Recognizer from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Recognizer, you can use several methods to restore them:

Take advantage of Data Recovery Pro

This tool is originally dedicated to restoring files that were accidentally deleted or otherwise corrupted. Nevertheless, users noted that it might be helpful when trying to restore data encrypted by ransomware.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Recognizer ransomware;
  • Restore them.

Windows Previous Versions Feature might be the answer

This option is only available if you had System Restore enabled prior to the infection:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

In some cases, ShadowExplorer might be able to retrieve all your files

ShadowExplorer is one of the best tools to use if Recognizer ransomware failed to delete Shadow Volume Copies.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No decryptor is available yet

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Recognizer and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner , SpyHunter 5Combo Cleaner or Malwarebytes

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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