Severity scale:  

Remove virus (Removal Instructions) - Nov 2017 update

removal by Ugnius Kiguolis - - | Type: Browser hijacker belongs to a popular browser hijackers family virus image is a questionable search engine that is a part of ELEX family[1]. This browser hijackers family includes Mystarting123, Trotux, YesSearches,, and other bogus search tools that can get installed on the computer unnoticed. However, once inside, the virus can make browsing the web unbearable.

When your browser is hijacked by Redisearch, you can be forced to deal with a total mess: you can be disabled from your favorite websites, find out that you can’t reach your default search engine, be interrupted by annoying ads, etc. These activities should never be ignored because their aim is to redirect users to specific websites and earn pay-per-click revenue from that.

The biggest threat here is that there is no guarantee that some of these sites, that are using redirect service to increase their popularity, are safe. If you happen to visit a malicious domain, you can be infected with other viruses and potentially unwanted programs (PUPs). So, make sure you stay away from this browser hijacker and, if infected, be sure you remove without wasting your time.

Additional activities that you should be aware of include constant pop-up ads, in-text links and banner ads that are filled with misleading links. Be careful with them because they can’t help you save the money. Their aim is the same as virus – redirecting people to required websites and increasing their popularity. browser hijacker virus cause unwanted modifications on your regular browser to increase pay-per-click revenue for its developers.

Besides, you should be very careful with the details that you add to your favorite websites while searching with As the Privacy Policy and User's Agreement notifies, this data can be transferred to developers of this search engine. In most of the cases, they collect this data[2]:

  • computer’s IP address;
  • computer’s location;
  • user’s name and surname;
  • user's email address;
  • other data that you add while searching.

No matter that security experts consider these details as personally non-identifiable, you must be careful with programs that are capable of collecting them because you can be involved in various scams. Next, you can find your name registered for unwanted services and so on. 

As you can see, removal must be initiated as soon as you find this virus on your computer. Otherwise, these is a long list of problems you may be forced to deal with. If you want to perform this procedure in no time, you can use Reimage to get rid of this hijacker automatically. 

Disclaimer: The browser hijacker has nothing in common with[3] open source project which is a legit Redis Powered Search engine created by Redis Labs. Thus, do not get tricked by similar names. Crooks often lend or steal the names of legit applications to mislead users that they are using a safe program.

Software installers can bring the hijacker to your computer

Usually, experts classify browser hijackers as potentially unwanted programs (PUPs) since they are also distributed via software-bundles. In other terms, you can install one while installing free applications completely unconsciously. It is because developers offer at first Recommended or Quick installer settings, which do not fully disclose the information about the presence of the hijacker. 

Therefore, we highly advise you to choose Custom or Advanced options instead of the latter ones. Additionally, you should decline any offers to install unknown software by de-selecting the marks, which have been pre-set before. Analysts from[4] provide another great method to prevent the installation of PUPs — avoid downloading programs from suspicious websites. However, if you do so, employ a reliable security software to scan them before allowing to enter your PC.

Getting rid of

You are a few clicks away from restoring your browser to the previous stage and getting rid of the annoying ads. However, you have to download a security software and run a full system scan to remove virus. It is the easiest and the most reliable method to protect your system from unwanted programs.

However, we attach a manual removal guide in addition to those, who feel confident enough to terminate the hijacker themselves. Note, that it requires specific IT skills and any mistakes might lead to permanent computer damage. Therefore, regular PC users should stick to the automatic elimination procedure and use an anti-malware software.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Erase virus from Windows systems

Windows OS users should follow the instructions to get rid of the annoying virus.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall virus and related programs
    Here, look for virus or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove virus from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Remove virus from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for virus or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Uninstall virus from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for virus and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete virus removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, virus should be removed from your Microsoft Edge browser.

Eliminate virus from Mozilla Firefox (FF)

Note that in order to fix your Mozilla browser, you have to remove along with all of its components. The guide below explains how to do that:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select virus and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete virus removal. Click on 'Reset Firefox' button for a couple of times

Get rid of virus from Google Chrome

The removal of the browser hijacker requires an extreme focus — eliminate additional extensions and plug-ins to restore your Chrome browser to the primary stage.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select virus and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete virus removal. Click on 'Reset' button to complete your removal

Erase virus from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for virus or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by virus, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete virus removal process. Select all options and click on 'Reset' button

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Ugnius Kiguolis
About the company Esolutions


Your opinion regarding virus